Hakonemachi, Gora 1320-270, Ashigarashimogun, Hakone, Kanagawaken, 250-0408
What's nearby
Hakone Gora Park - 4 min walk
Hakone Open Air Museum - 18 min walk
Hakone Kowakien Yunessun - 4 min drive
Ōwakudani - 5 min drive
Pola Museum of Art - 5 min drive
Getting around
Tokyo (HND-Haneda) - 103 min drive
Hakone Gora Station - 5 min walk
Hakone Miyanoshita Station - 5 min drive
Hakone Ohiradai Station - 7 min drive
Kowakidani Station - 27 min walk
Restaurants
COFFEE CAMP - 4 min walk
みょうじん - 3 min drive
やまひこ鮨 - 3 min drive
GORA BREWERY & GRILL - 7 min walk
ラウンジ花影 - 15 min walk
About this property
Lalaca
At Lalaca, you'll be a short five-minute drive from Hakone Open Air Museum and Hakone Kowakien Yunessun. Guests can indulge in massages and enjoy Japanese cuisine at Lalaca restaurant, which is open for breakfast and dinner. Also, Lake Ashi and Ōwakudani are within a short drive.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
9 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 PM
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 3 PM - 9 PM
Guests will receive an email with check-in instructions prior to arrival; front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in half board rate plans must check-in before 6 PM to receive dinner.
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
What to enjoy
In-room massage
Freshen up
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Special features
Spa
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 3:00 PM to 11:00 PM.
Dining
Lalaca restaurant – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Japanese futons are provided based on the number of adults in the reservation.
Also known as
Lalaca Inn
Lalaca Hakone
Lalaca
Lalaca Hotel Hakone-Machi
Lalaca Ryokan
Lalaca Hakone
Lalaca Ryokan Hakone
Frequently asked questions
Does Lalaca offer free cancellation for a full refund?
Yes, Lalaca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lalaca?
Sorry, pets aren't allowed.
Is parking offered on site at Lalaca?
Yes, there's free self parking.
What are the check-in and check-out times at Lalaca?
Check-in start time: 3 PM; check-in end time: 5:30 PM. Check-out time is 10 AM.
What is there to do at Lalaca and nearby?
Lalaca has a garden.
Are there restaurants at or near Lalaca?
Yes, Lalaca restaurant offers Japanese cuisine and garden views.
What's the area around Lalaca like?
Lalaca is a short 5-minute walk from Hakone Gora Station and 18 minutes' walk from Hakone Open Air Museum.
Lalaca Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 December 2024
Excellent experience in Japanese style!
Very cosy family hotel! Very clean, super amenities (Kose cosmetics), not far from Gora Station (exl. with extremely heavy luggage), more than enough tasty food with super presentation, clean and nice onsen, attention to the detail.
Thank you!
Todor
Todor, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Woongsik
Woongsik, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 April 2024
Amazing service and fab for families
I stayed with my two kids 9 and 13 and they loved it. Amazing place with lovely people that staff it, we enjoyed being able to book the private onsen for half hour on the first night and although we couldn’t book it for the second (no times suitable as we had a early morning check out) we got to try their public onsen which was great too. The food is fabulous if you are up for trying different things but I would say it’s a lot of food so don’t eat too much for lunch! Both my kids have peanut allergy and one is also allergic to shrimp, they were very accommodating just let them know when you book in. Dinner is at 6pm and breakfast served at 8am, don’t sleep in otherwise they’ll call you at 8.10am to call you to come down! I thoroughly recommend this place 😊
Alice
Alice, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 April 2024
Dinner was outstanding. Enjoyed the private hot spring bath, beatiful “lobby”!
Felice
Verified Expedia guest review
10/10 Exceptional
10 March 2024
Joseph
Joseph, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 December 2019
Excellent little ryokan
The hotel was a bit of a trek to get to from Gora station, especially with kids and a lot of luggage. We certainly got a good workout heading there. (The website says to get off at a different stop for an easier walk but because of the typhoon in October, the cable car was damaged so we had to take a replacement bus which brought us to Gora.). However, once we got there, we loved the place. We were travelling with 3 families and it was perfect. The Onsen facilities were wonderful, and the access to a private half hour slot for the Onsen was a great bonus. The tatami beds were so comfortable and both the dinner and breakfast offered high quality food in abundance. The service was excellent in every way. Overall, it was a relaxing and fun stay and we all agreed that we would stay there again in the future.
Alice
Alice, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2019
Our stay at lalaca was excellent. The staff is very friendly. The outdoor onsen was awesome and the 30 minute private slot for each room at the onsen is an excellent idea. The dinner and breakfast were great with a large variety of different foods. Its a very scenic location. We really enjoyed our stay!!
majidah
majidah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2019
Room is tidy and clean. Next to the station 公園下 . But the Onsen facility is not the best.
Hon
Hon, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 July 2019
We had a superb 2 day stay at Lalaca. Their food is exquisite and the staff most friendly and helpful. We highly recommend Lalaca.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
25 May 2019
The place was clean, quiet and with a traditional charm but a bit outdated. The rooms were huge by Japan standards (for 2 people) and the Onsen area was clean as well but a bit outdated and simple. Breakfast & dinner were delicious but not amazing. Overall a pleasing experience.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 April 2019
Good, clean, nice location, good food, friendly staff.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2019
Serene stay at this boutique styl hot spring hotel
The hotel is very close to Koen Shimo cable car station (less than 5 min walk). Food was amazing (traditional Japanese banqurt style dinner and breakfast included), and service was very attractive throughout my stay. They are very caring to my 8 month old son too. The view of the mountain outside of the lobby n room is spectacular and peaceful. The onsen are perfect and bonus that we get to book the outdoor onsen as private for 30 min each day. Very serene to soak in their onsen and that is definitely the best amenity of this onsen ryokan. They only have 8 to 9 rooms so service is very personal and enthusiastic!
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 April 2019
Stayed for one night at Lalaca and wished we could have stayed longer. The ryokan is located about two blocks away from Gora and Koen-Shimo Station. Room and hot springs are clean and provide all the necessary ammenities (soap, shampoo, toothbrush) plus more, with skin care lines provided in room for both males and females. The traditional dinner and breakfast were tasty and filling, enjoyed with a nice view of the mountains and in a comfortable yukata. There is also luggage service available to send your luggage to/from Hakone-Yumamoto Station. Most importantly, the staff is warm, welcoming and extremely accommodating. I would definitely stay here again.
Verified traveller
1-night trip with friends
Verified Orbitz guest review
8/10 Very good
30 December 2018
Nice ryokan in Gora
Nice little spot that’s well located near cable car/rope way and other local sites. Kazu and his staff were very friendly and attentive. Our room was large and comfortable. Both dinner and breakfast were amazing and very generous servings. Onsen was nice, particularly the outdoor bath. Good views and vibes all around.
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 December 2018
Friendly staff that makes you feel like home. Wonderful breakfast and dinner. The out of date facilities is the only downside.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
11 December 2018
Verified traveller
2-night romance trip
Verified Hotels.com guest review
8/10 Very good
26 November 2018
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
20 November 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
19 September 2018
The staff is so polite and attentive. The food is delicious, beautifully prepared...and plentiful! It is in a very quiet area away from crowds at station. The facility itself looks like it is ready for a facelift.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2018
The staff were very good. Both dinner and breckfast consited on multiple traditional Japanise dishes. A very enjoyable stay.
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2018
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
3 August 2018
Lovely Lalaca Honeymoon
Our stay at Lalaca was the highlight of our honeymoon. From the minute you step through the door it’s a relaxing paradise. Dinner there was one of the best of the entire trip; it was 7 courses long! Breakfast was also a treat, but the highlight was the private onsen! You get 30 minutes to yourself in their naturally occurring onsen with the best view. The rooms are amazing and the staff couldn’t have been nicer. Thanks for a wonderful stay!
Alexa
Alexa, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
2 August 2018
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2018
Simply amazing. Staying at Lalaca was the one part of our budget trip to Japan that we splurged on and we are so glad we did. Some highlights below:
- LOCATION: Unlike other listings that we saw around the Hakone area, Lalaca is located in Gora, which is where the famous Hakone Tazon Cablecar to Hakone Ropeway starts. In the morning we were able to catch the cablecar before the rush of people since we didn't have to ride the Hakone Tazon Railway into town (45 min trip one-way). The Open Air Museum and Gora Park are also within walking distance of Lalaca, which are must-sees if you are in the area.
- FACILITIES/STAFF: We're unsure why a lot of the reviews comment on the dated facilities and interiors. Everything was extremely clean and beautiful. As a traditional ryokan, we were glad that they kept the more traditional interiors instead of upgrading it to look like some of the more modern/sleek ryokans that we saw in different listings. The staff were so attentive and as there are only 8 guest rooms, it was always quiet and peaceful. I also lost my Hakone Free Pass somewhere in the lobby and the staff put it aside for me at the reception desk for me to find the next morning. I was sure I had lost it!
- FOOD: As stated by all the previous reviews, the food was amazing. Even though everything came in tiny dishes (and beautifully presented) in the end we were actually struggling to finish the last few bites.