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TOYOKO INN PHNOM PENH

3.0 star property
Hotel with restaurant, near Riverside

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TOYOKO INN PHNOM PENH

Exterior
Lobby lounge
View from room
View from room
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Free breakfast
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Conference centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Microwave in a common area
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Basic Double Room, 1 Queen Bed, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Basic Double Room, 1 Queen Bed, Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Basic Double Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room, 3 Single Beds, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Basic Triple Room, 3 Single Beds, Smoking

Highlights

Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Triple Room, 3 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Basic Triple Room, 3 Single Beds, Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Single Room, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Single Room, Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Smoking

Highlights

Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Twin Room, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Single Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Map
No.11, Koh Pich Road (No.78), Sangkat Tonle Bassac, Phnom Penh

What's nearby

  • NagaWorld Casino - 6 min walk
  • Royal Palace - 3 min drive
  • National Museum of Cambodia - 3 min drive
  • Central Market - 4 min drive
  • Tuol Sleng Genocide Museum - 4 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 35 min drive
  • Phnom Penh Railway Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Naga2 - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪BROWN Coffee and Bakery - ‬9 min walk
  • ‪Indochine @Nagaworld Hotel - ‬6 min walk
  • ‪កាហ្វេ​ ដយ​ ឆាង | ร้านกาเฟ ดอยช้าง - ‬12 min walk

About this property

TOYOKO INN PHNOM PENH

Enjoy your visit to Phnom Penh with a stay at TOYOKO INN PHNOM PENH. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, Japanese, Khmer

At a glance

DONE

Hotel size

    • 328 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 10 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Water dispenser

Working away

  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Handrails in stairwells

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle (one-way)

Policies

This property accepts credit cards and cash.

Also known as

TOYOKO INN PHNOM PENH
TOYOKO INN PHNOM PENH Hotel
TOYOKO INN PHNOM PENH Phnom Penh
TOYOKO INN PHNOM PENH Hotel Phnom Penh

Frequently asked questions

Are pets allowed at TOYOKO INN PHNOM PENH?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at TOYOKO INN PHNOM PENH?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by TOYOKO INN PHNOM PENH?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle one-way.
What are the check-in and check-out times at TOYOKO INN PHNOM PENH?
Check-in start time: 4 PM; check-in end time: 10 PM. Check-out time is 10 AM.
Is there an on-site casino at TOYOKO INN PHNOM PENH?
No, this hotel doesn't have a casino, but NagaWorld Casino (6-min walk) is nearby.
What is there to do at TOYOKO INN PHNOM PENH and nearby?
Recommended spots to visit include Riverside (2-min walk) and Independence Monument (1.1 mi), along with Royal Palace (1.2 mi) and Silver Pagoda (1.3 mi).
Are there restaurants at or near TOYOKO INN PHNOM PENH?
Yes, there's an on-site restaurant.
What's the area around TOYOKO INN PHNOM PENH like?
TOYOKO INN PHNOM PENH is in Chamkar Mon, a short 2-minute walk from Riverside and 6 minutes' walk from NagaWorld Casino.

TOYOKO INN PHNOM PENH Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Clean & comfort Not far away from exhibition This is good hotel around Koh Petch, Cambodia
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Small room , Clean and convention. Good hotel. Location wise it's near Aeon Mall (5 min walk)
5-night romance trip
Verified Expedia guest review

8/10 Very good

CIAOYIN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

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2-night business trip
Verified Expedia guest review

2/10 Poor

Worst hotel I have ever stayed
The hotel has the worst customer service. Upon arrival at about 3.30pm, we were told that check in time is 4pm and check out is 10am, strictly no extension unless we are club members. We were told to hang around the lobby till 4pm, very inflexible. When we request for 1 extra towel, we were told it is chargeable as 1 guest is entitled to 1 towel per day. The next day when we got back to the hotel, we noticed that the hand towels were not changed as one of the towels was damped. I called for a change of towels but was told to pick up from the front desk myself. At the front desk, the receptionist said that housekeeping has complained that we put our skincare and cosmetic on one of the hand towels, if there is stain, we will be charged upon check out. This was really annoying. When I asked why the towels were not changed, she said they were still clean, no need to change. This was so contradicting. How do they determine if the towels are dirty enough to change? When there is stains? And we are charged for stains!!! Not only towels were not changed, the cups we used were not washed, toilet rolls and tissue were not replenished. When we asked for toilet rolls, we were told to wait till housekeeping make up our room to replenish. We have to insist that we get the toilet rolls. I wonder what does the housekeeping do everyday. We stayed on a non-smoking floor but the corridor smell of cigarette and saw cigarette butt on the floor. Our 3 nights stay was very unpleasant.
Irene, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Danothai, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Small room and check in time is too late and check out time is too early!! . I will never stay in the location again.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice and warm, not far from exhibition hall I can sleep well and good service. :)
Yoko, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, safe and secure. Everything in the room works. Nice dinning area the top floor.
3-night trip
Verified Expedia guest review

4/10 Fair

you have to double check the check-in and check-out time. it's 1h later than usual check-in time and 1 h earlier check-out time. you have to pay a membership fee if you want to able to check-in earlier or check-out later
loastz, 4-night trip
Verified Expedia guest review

2/10 Poor

Worst hotel ever!
This hotels is one of my worse experience. You can’t check in early, you can’t check out late. The room is so tiny and bathroom is so small!
Alvin, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Little service except noisy and loud announcement.
I intentionally await until today to write my review as there's little service (real service except the LOUD noisy Japanese announcement of service when you stepped into the hotel. It's annoying and shocked loud noise - sounded like "been programed" to speak out. Since I'm too lazy to shop around for other hotel, I booked without paying much attention. The front desk offers little service and rigid attitude. Only one person at night shift, so don't expect for any extra service help. She is there is only one person in duty and when I asked why I saw there were two 10 minutes ago, the answer is the other person us TAKING A BREAK! Really? give me a BREAK! Besides she was on here l-o-n-g phone conversation kept ignoring my existence standing at the front desk for 2-3 minutes...... What an attitude? Especially this is a Japanese-type or maybe even owned by Japanese Group? It's assumed they lost the famous traditional Japanese politeness! Watch out your briefcase or handbag! Heard the surrounding areas are not safe if walking alone. Robbery has been occurred.
Mikel, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Masaru, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The sky bar is not good, only 1 meal to chosse (hot pot).
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Nice hotel but filled with China tourist
No doubt its a nice hotel with amazing staff from their driver to front desk to the room cleaner but unfortunately if you're looking for a good hotel to stay, avoid this hotel at all cost as it's being filled with dozens and dozens of rude China tourist who is there for their money game seminar and I could not believe that this hotel is allowing them to be part of this ponzi scheme. Breakfast is a nightmare and this chinese tourist will be smoking in their room filling the whole floor with smoke despite this hotel being a non smoking hotel. Naga has better quality room. Avoid this hotel at all cost, it'll be my last stay with Toyoko ever. Sorry
Reon, 4-night trip
Verified Expedia guest review

8/10 Very good

Japanese style Hotel in Phnom Penh
Location wise it's near Aeon Mall (5 min walk), Naga World casino (5 min walk) and about a 5 min drive from Diamond Island Kids Park (quite fun for kids if you have faith in their maintenance). It's about a 10 to 15 minute drive from the main tourist attractions. It was very clean. Staff spoke some English and got the job done. Although our check in had a slight hiccup owing to them getting confused who had prepaid and who hadn't. Breakfast was good if you're used to Japanese style breakfasts that business type hotels provide in Japan. Rooms were clean and pretty spacious. But no frills. One pillow a room. Lots of TV channels though. So not too bad. Not a bad place to stay for the price.
gavin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Enjoy my short stay at this hotel. Nice and clean rooms. 
2-night business trip
Verified Hotels.com guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MR
The location is great and the hotel is 5 mins to the AEON Mall. By 2018, another super mall next to the hotel called The Bridge will be opened. Toyoko Inn also provides shuttle service from hotel to the airport 2 pm & 7 pm (I am too sure of this timing) and the shuttle from the airport to the hotel transfer is at 4 pm and 9 pm.
2-night romance trip
Verified Hotels.com guest review

6/10 Good

Convenient and Clean Hotel
Very convenient location. Clean and simple. However, don't expect much service from the front desk. We needed some help in the room but they can actually tell us there's no one available to go up. If you need a convenient and reasonably priced hotel, without much frills, this would be the one.
Verified Hotels.com guest review

6/10 Good

short holiday
Hotel facility was great although hot water did not work initially. The reception staff were generally unhelpful , were quite condersending about issue with internet wifi. They did respond when they realised it was actually a hotel problem not just a nobody asking for help. ody
Verified Hotels.com guest review

2/10 Poor

water leaking, room shifting
No a good experience, keep changing room due to repair
Verified Expedia guest review

8/10 Very good

Strict Check in at 4 pm only for Non- members.
Verified Hotels.com guest review