Town and Mountain Hotel is a haven in the shopping district, with a convenient bar and free WiFi. Previous guests have appreciated the 24-hour front desk while enjoying nearby shops.
Reviews
7.27.2 out of 10
Good
Popular amenities
Bar
24/7 front desk
Air conditioning
Free parking
Free WiFi
Main amenities (5)
Daily housekeeping
Bar/lounge
24-hour front desk
Air conditioning
ATM/banking services
Feel at home (6)
Microwave
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Blackout curtains
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Double Room, 2 Double Beds
S.S. Klondike National Historic Site - 10 min walk
Shipyards Park - 13 min walk
SS Klondike - 13 min walk
Getting around
Whitehorse, YT (YXY-Whitehorse Intl.) - 7 min drive
Restaurants
Tim Hortons - 15 min walk
McDonald's - 2 min drive
Woodcutter's Blanket - 8 min walk
Tim Hortons - 3 min walk
A&W Restaurant - 16 min walk
About this property
Town and Mountain Hotel
Located in the entertainment district, Town and Mountain Hotel is a great choice for a stay in Whitehorse.
Languages
English
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
On-site parking only available on request
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Bar/lounge
Services
24-hour front desk
Facilities
ATM/banking
Room amenities
Be entertained
21-inch TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Renovations and closures
This property is closed from 1 November 2024 to 30 September 2025 (dates subject to change).
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Town Mountain Hotel Whitehorse
Town Mountain Hotel
Town Mountain Whitehorse
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Town and Mountain Hotel Hotel
Town and Mountain Hotel Whitehorse
Town and Mountain Hotel Hotel Whitehorse
Frequently asked questions
Is Town and Mountain Hotel currently open?
This property is closed from 1 November 2024 to 30 September 2025 (dates subject to change).
Does Town and Mountain Hotel offer free cancellation for a full refund?
Yes, Town and Mountain Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Town and Mountain Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Town and Mountain Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Town and Mountain Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What's the area around Town and Mountain Hotel like?
Town and Mountain Hotel is a short 5-minute walk from Kwanlin Dun Cultural Centre and 13 minutes' walk from SS Klondike.
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Town and Mountain Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 August 2024
Staff were so kind, helpful and amazing. We had a great time .
Katherine
Katherine, 1-night trip
8/10 Very good
19 August 2022
Very friendly staff and breakfast was great!
Junko
Junko, 4-night trip
2/10 Poor
6 June 2024
Location and friendliness
Mike
Mike, 1-night trip
6/10 Good
18 September 2024
I’d actually give it an extra half star. Good location. Parking in back is tight for a bigger vehicle. Has a bar and restaurant.
Nicholas
Nicholas, 1-night trip
8/10 Very good
11 July 2022
Old downtown hotel, close to restaurants and shops.
Ronald
Ronald, 2-night trip
6/10 Good
11 September 2024
Older property, but clean and beds were comfortable. Needed fan to keep room cool, even though heat was off. Would be nice to have towel racks in bathroom.
Staff was VERY helpful and pleasant - thanks to all!
Lois
Lois, 4-night trip
8/10 Very good
30 June 2024
Helpful staff
Cynthia
Cynthia, 1-night trip
8/10 Very good
23 June 2023
Clean, simple, worth the money for a one night stay while traveling.
Darren
Darren, 1-night trip
10/10 Exceptional
27 October 2022
The staff was excellent, very accommodating
Michael
Michael, 1-night trip
8/10 Very good
13 October 2024
Large room with big bed. There is no secure room where you can leave your bags after checkout if you can't take them with you at that time. On our last day of orinional stay, we needed to extend our stay by one night and managed to get it a lot cheaper by rebooking by expedia.
Jeff
Jeff, 1-night trip
8/10 Very good
13 October 2024
Huge room. Could have been a little cleaner as shower drain was full of hair. As clearly advised prior to booking, there are no lifts so be prepared to carry your bags up the stairs.
Cynthia Yeates -Ayton house
Cynthia Yeates -Ayton house, 2-night trip
4/10 Fair
5 September 2024
There were puke stains all over the room.
Raz
Raz, 2-night trip
10/10 Exceptional
4 August 2024
Get more tv channels.
William
William, 1-night trip
8/10 Very good
3 August 2022
It was a short walk to most things downtown. The room decor was dated but everything was clean.
Darryl
Darryl, 4-night trip
4/10 Fair
9 July 2024
Was the definition of a "seedy hotel". As other reviewers mentioned the place does smell bad. I was afraid to sleep under the sheets and fortunately had a sleeping bag with me on the trip. Slept in it on top of the bed.
Richard
Richard, 1-night trip
8/10 Very good
12 February 2023
Short stay at this budget hotel.
Very friendly staff!
Great location in this older building without elevator.
Greater short stays in a very basic accommodation.
Just what we needed.
Alfred
Alfred, 3-night trip
4/10 Fair
22 August 2024
The lobby is an Off-sale liquor store as well as the hotel registration. Liquor sales don’t end until midnight and the parking lot is very sketchy with the people coming to buy liquor. There is no elevator and the room was on the third floor.
Mary
Mary, 1-night trip
2/10 Poor
24 March 2024
The staff is clueless, the hotel is mediocre and smells, they tried to bill me twice for my room, all in all I would never stay here again. Worst hotel Ive found on hotels.com yet.
Verified traveller
1-night trip
4/10 Fair
28 June 2024
Long in the tooth
The people were super nice but the room had a pretty strong smell. The febreeze didn’t mask it. All the soft furnishings- drapes, carpet, chairs, beds need to be replaced.
Sarah
Sarah, 1-night trip
8/10 Very good
7 September 2022
This hotel is a bit older. Rooms have not been renovated in a while. Was better priced than other Whitehorse hotels of the same quality rooms.
Jared
Jared, 2-night trip
8/10 Very good
13 October 2023
Very traditional. Expensive.
S F Marc
S F Marc, 4-night trip
8/10 Very good
26 June 2023
This is a basic downtown hotel close to shops, restaurants, banks and other services. The check-in folks were friendly, the room was clean and tidy and the bathroom features were well maintained and functioning properly. Smoking is allowed on the property but there are non-smoking levels. Off-sales of a selection of beer, wine and liquor is available from the check-in counter. Overall a pleasant and comfortable stay for a reasonable price.
Randolph
Randolph, 2-night trip
4/10 Fair
15 July 2023
Nice and helpful staff. Tried to keep it clean but didn’t quite make it. Sketchy because they sold alcohol out of the lobby and quite a few vagrants milling around. No locked front entrance and easy access to rooms from outsiders