In Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a fun retreat for the whole family. Enjoy free full breakfast and regional cuisine at one of the two on-site restaurants. With an outdoor pool, playground, arcade/game room and sauna or steam room you're sure to find some rest and relaxation.
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033
What's nearby
Thermas Antonio Carlos - 2 min walk - 0.2 km
Pedro Sanches Square - 5 min walk - 0.5 km
Poços de Caldas Cable Car - 6 min walk - 0.6 km
SESC Pocos de Caldas Community Center - 6 min walk - 0.6 km
Walter World Theme Park - 5 min drive - 3.6 km
Restaurants
McDonald's - 4 min walk
Porcaria & Choperia - 5 min walk
Pietro Casa do Chope - 6 min walk
Bigodera Chopp Bar - 5 min walk
Seguso Loja e Wine Bar - 5 min walk
About this property
Carlton Plaza Poços de Caldas
Carlton Plaza Poços de Caldas is a great choice for a stay in Poços de Caldas. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar and a sauna are other highlights. Fellow travellers love the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
120 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (BRL 40 per day)
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Playground
What to do
Pool table
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Arcade/games room
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar in shower
Roll-in shower
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Self-parking costs BRL 40 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas
Frequently asked questions
Does Carlton Plaza Poços de Caldas offer free cancellation for a full refund?
Yes, Carlton Plaza Poços de Caldas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Carlton Plaza Poços de Caldas?
Yes, there's an outdoor pool.
Are pets allowed at Carlton Plaza Poços de Caldas?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Plaza Poços de Caldas?
Yes. Self-parking costs BRL 40 per day.
What are the check-in and check-out times at Carlton Plaza Poços de Caldas?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Carlton Plaza Poços de Caldas?
No, this hotel doesn't have a casino, but Palace Casino (6-min walk) is nearby.
What is there to do at Carlton Plaza Poços de Caldas and nearby?
Carlton Plaza Poços de Caldas has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Carlton Plaza Poços de Caldas?
Yes, there are 2 on-site restaurants, featuring Regional cuisine.
What's the area around Carlton Plaza Poços de Caldas like?
Carlton Plaza Poços de Caldas is a short 2-minute walk from Thermas Antonio Carlos and 5 minutes' walk from Pedro Sanches Square.
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Carlton Plaza Poços de Caldas Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Feb 2025
Excellent location. Kind staff. Well maintained.
Michel
Michel, 1-night trip
10/10 Exceptional
1 Sept 2024
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Cleide
Cleide, 2-night trip
10/10 Exceptional
23 Feb 2025
Excellent.
Michel
Michel, 1-night trip
10/10 Exceptional
29 Aug 2024
Beautiful hotel downtown Poços de Caldas
Nice hotel downtown Poços de Caldas
Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff .
The stuff is very nice and always try to help.
Sonia
Sonia, 4-night trip
10/10 Exceptional
4 Jan 2025
Nothing to declare
ANTONIO FLORENCIO DA
ANTONIO FLORENCIO DA, 3-night trip
10/10 Exceptional
8 Oct 2024
Tudo ok
Regis
Regis, 1-night trip
10/10 Exceptional
26 May 2025
Débora
Débora, 1-night trip
8/10 Very good
26 May 2025
CARLOS EDUARDO
CARLOS EDUARDO, 2-night trip
10/10 Exceptional
24 May 2025
Glauco
Glauco, 1-night trip
10/10 Exceptional
24 May 2025
José Roberto
José Roberto, 2-night trip
10/10 Exceptional
24 May 2025
Roberson
Roberson, 2-night trip
10/10 Exceptional
22 May 2025
Alberto Leonardo
Alberto Leonardo, 3-night trip
8/10 Very good
22 May 2025
Eliane
Eliane, 4-night trip
10/10 Exceptional
19 May 2025
FELIX GALILEU
FELIX GALILEU, 1-night trip
10/10 Exceptional
19 May 2025
Francisco
Francisco, 1-night trip
8/10 Very good
18 May 2025
Estacionamento cobrado à parte. Pensava que estava incluído. Muito barulho após 22h e antes das 8h, não por culpa do hotel mas dos maus modos de hóspedes em grupos numerosos.
Verified traveller
1-night trip
8/10 Very good
15 May 2025
Vicente Duarte
Vicente Duarte, 2-night trip
8/10 Very good
14 May 2025
Realmente, muito bom.
Atendimento impecável. A recepção, o pessoal da portaria e os que guardam o carro foram maravilhosos. Quartos bons . Café da manhã bom (não é ótimo) embora, a cordialidade, educação, gentileza dos funcionários do Café da manhã, foi um diferencial. Mesmo com o horário já terminando, fizeram ainda uma salada de frutas para minha esposa.