Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with indoor pool, connected to the convention centre, near Tamarack Centre

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Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

1 bedroom, desk, laptop workspace, blackout curtains
Reception
Breakfast served
Indoor pool
Front of property
Heritage Inn Hotel & Convention Centre Cranbrook, near the scenic Tamarack Centre, offers a rejuvenating retreat. Unwind at the spa tub or take a refreshing dip in the indoor pool. With an on-site restaurant serving kids' meals and breakfast, free WiFi to stay connected and helpful staff to assist you.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Hot tub
  • Coffee shop/cafe
  • Conference centre
  • 6 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • ATM/banking services

For families (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is €80
includes taxes & fees
5 Aug - 6 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Room, 1 Queen Bed

8.0 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(39 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook History Centre - 1 min drive - 1.3 km
  • Cranbrook Golf and Country Club - 2 min drive - 1.8 km
  • Wildstone Golf Course - 6 min drive - 5.7 km
  • St. Eugene Golf Course - 8 min drive - 6.7 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

When visiting Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 19
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping

Special features

Dining

Skylight Cafe – This café only serves breakfast. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults and CAD 10 to 10 for children

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?

Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.

Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's free self parking.

What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.

Is there an on-site casino at Heritage Inn Hotel & Convention Centre Cranbrook?

No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.

What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?

During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness centre.

Are there restaurants at or near Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's an on-site restaurant, Skylight Cafe. The dining venue will be unavailable from 1 July 2025 to 1 July 2025 (dates subject to change).

What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?

Heritage Inn Hotel & Convention Centre Cranbrook is located on the Cranbrook Strip, a short 10-minute walk from Tamarack Centre and 18 minutes' walk from Cranbrook History Centre.

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Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Breakfast
Room
Service staff
Hot Tub
Restaurant
Bed
Location
Highways
Air conditioning
Upgrade

Reviews

10/10

Good experience and good food.
1-night trip

10/10

Very nice , quiet , helpful staff
1-night trip

10/10

Great stay. Only wish they would have offered the breakfast earlier
1-night trip

8/10

Nice hotel, convenient location. Nice breakfast included Only 'downside' - a short flight of stairs to the second floor rooms. Not a deal breaker for us, but maybe for others. Will stay there again. Have recommended to others.
1-night trip

8/10

Was clean and comfortable with good breakfast
1-night trip

8/10

Extremely reasonable prices with a nice, filling breakfast.
1-night trip

10/10

We were there just for sleeping. Very comfortable and clean…all good. Great breakfast included…
2-night trip

4/10

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.
1-night trip

8/10

It was great for the price
2-night trip

8/10

The only thing missing was we didn’t have a shower curtain
1-night trip

8/10

Close to where I needed to be and reasonably priced.
1-night trip

6/10

It was the first time staying here and it will be the last. The main reason people stay in a hotel is to get a good nights sleep - you can't do that on worn out beds.
1-night trip

10/10

The people at the hotel are very friendly and accommodating the breakfast that they offered was amazing Will definitely go back And the price was very reasonable
1-night trip

10/10

Stopped for the night on a road trip. All was good in the room and included breakfast from the restaurant was excellent.
1-night trip

10/10

It was very quick , It was business not pleasure . another time for pleasure but it sure was nice to have a nice shower sleep well in a clean hotel ty Anne
1-night trip

8/10

Enjoy our stay every time
1-night trip

4/10

Hotel is old and run down. No room service came around the 2 nights we stayed. Hot tub was a luke warm bath to say the least. Pictures posted on site are out of date and highly edited to make it look better than it is
2-night trip

8/10

We enjoyed 2 restful nights, the place was clean and the beds were comfortable but it would have been nice to know they shut down the jacuzzi during the slow season, the hot tub was a major reason we chose this hotel
2-night trip

8/10

Great food in the restaurant, great service. Excellent staff, very attentive to my concern on a maintenance issue in my room.
1-night trip

8/10

Hotel & room clean…convenient location
1-night trip

8/10

Great stay
1-night trip

10/10

Comfortable clean motel for an overnight stay on a road trip. Right on the highway so convenient but if traffic noise is a concern chose a room facing away from the road
1-night trip

10/10

Clean hotel with comfortable beds. My flight wasn’t until 4 so the let ma have a late checkout. Breakfast was good.
1-night trip

8/10

Great place to stay over night
1-night trip

8/10

The rooms are comfortable and the parking is super easy. The pool is in a weird spot but the kids still had a blast. The rooms were clean and the beds were comfortable. Very affordable close to shopping and restaurants. We have stayed at this Hotel a few times now. Excellent for parents traveling for childrens sports.
1-night trip