Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with indoor pool, connected to the convention centre, near Tamarack Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Reception
Lounge
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Hot tub
  • Coffee shop/cafe
  • Conference centre
  • 6 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • ATM/banking services

For families (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is €78
includes taxes & fees
20 Jan - 21 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - queen
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Sofa bed - queen
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed - king
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk
  • Cranbrook History Centre - 18 min walk
  • Wildstone Golf Course - 5 min drive
  • St. Eugene Golf Course - 7 min drive
  • Casino of the Rockies - 10 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

When visiting Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 19
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

Skylight Cafe – This café only serves breakfast. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 0 to 1000000 per person

Renovations and closures

The following facilities or services will be unavailable from December 26 2024 to December 26 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?
Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Heritage Inn Hotel & Convention Centre Cranbrook?
No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.
What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness centre.
Are there restaurants at or near Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an on-site restaurant, Skylight Cafe. The dining venue will be unavailable from 26 December 2024 to 26 December 2024 (dates subject to change).
What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?
Heritage Inn Hotel & Convention Centre Cranbrook is located on the Cranbrook Strip, a short 10-minute walk from Tamarack Centre and 18 minutes' walk from Cranbrook History Centre.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Diana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Geert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Doug, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Budget friendly but outdated & needs repairs ASAP!
Booked one night mid week with my kids as we passed through BC. Booked specifically for the budget, pool & hot tub. Pool was an ice bath and hot tub was broken. "Pool towels" were hand towels. Beds were terribly uncomfortable. Room was non smoking, however smelled like it had been a smoking room for the past 40 years. Bathroom fan rattled so bad we thought it was going to fall out. Road noise from the highway is terrible. Ceiling creaks bad from movement in the rooms above. Breakfast was mediocre at best. Denny's food is probably a better choice for your money. Staff was friendly, but you have to ask the questions. They dont exactly elaborate on the details of the hotel. My advice - go cheaper or go a little more expensive.... just re think this place.
Jennifer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Neil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Derek J, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Doug, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Tried to charge us an extra 50 dollars for two adults even though the price was the same on Expedia for 1 or 2 adults. Very strong accents so communication was difficult. The hot tub was not working but they didn’t tell us that until we asked. Shower did not keep an even temperature
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Doug, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Dawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for a one night stop on a journey
Dawn, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Property needs renovation
Doug, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight stay on the road home
We have stayed many nights at the Heritage Inn on our way back home from Vancouver Island. The rate for an overnight stay is very economical with a Breakfast included. Our stay was comfortable and quiet. I was a little disappointed there was no shampoo in the washroom. The service in the restaurant, front desk and lounge were great.
Linda, 1-night trip
Verified Hotels.com guest review

6/10 Good

The water smelled like moldy wet dirt not sure if it's the whole city or just the hotel but was nasty
Chad, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This is an older property that needs updating. There are lots of stairs if the are no main floor rooms available. There was no one to assist with your luggage It does however have a great restaurant and guests get a good discount. The server there was very pleasant and helpful I will not stay there again
Susan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.
Wayne, 1-night trip
Verified Hotels.com guest review

6/10 Good

Steve, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is situated close to fast food but their restaurant and bar is great. The room is quiet and clean but the overall appearance is worn
Kathy, 1-night trip
Verified Expedia guest review

8/10 Very good

Richard, 1-night trip
Verified Expedia guest review

6/10 Good

.
Amanda, 1-night family trip
Verified Expedia guest review

6/10 Good

Handy for access to restaurant, entering and leaving the city. Evening staff gave vague and incomplete instructions and barely friendly
Agnes, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly, efficient service from anyone we dealt with. Good value
Edward, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay
Nigel, 1-night trip
Verified Expedia guest review