The Westin Austin Downtown

Photo gallery for The Westin Austin Downtown

Primary image
Outdoor pool
Outdoor pool
Terrace/patio
49-inch flat-screen TV with cable channels, iPod docking station

Overview of The Westin Austin Downtown

The Westin Austin Downtown

4.0 star property
4-star hotel with 2 bars/lounges, near Sixth Street

8.2/10 Very good

984 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €252
Price available on 31/07/2022
Map
310 East 5th Street, Austin, TX, 78701
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Austin
  • Sixth Street - 1 min walk
  • Paramount Theater - 6 min walk
  • Austin Convention Center - 8 min walk
  • Rainey Street - 10 min walk
  • Lady Bird Lake - 11 min walk
  • Moody Theater - 11 min walk
  • Texas State Capitol - 14 min walk
  • University of Texas at Austin - 15 min walk
  • South Congress Avenue - 15 min walk
  • Frank Erwin Center - 19 min walk

Getting around

  • Austin-Bergstrom International Airport (AUS) - 17 min drive
  • Austin Station - 24 min walk
  • Downtown Station - 3 min walk
  • Plaza Saltillo Station - 19 min walk

About this property

The Westin Austin Downtown

The Westin Austin Downtown features a rooftop terrace and puts you only steps from Sixth Street. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Stella San Jac, which serves southern cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. The pool and comfortable beds get good marks from fellow travellers. Public transportation is close by: Downtown Station is only 3 minutes on foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 366 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay for free (dogs only)
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Covered on-site valet parking (USD 56 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children's menu

What to do

  • Bike rentals nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (19000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages spoken

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 49-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Stella San Jac – This restaurant specialises in southern cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Azul – This rooftop bar is located by the pool and specialises in American cuisine.
Stella San Jac Bar – On-site lobby lounge.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per day (rates may vary)
  • Wired Internet access is available in guest rooms for USD 14.95 per day (rates may vary)
  • Breakfast costs between USD 5 and USD 15 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered valet parking costs USD 56 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Westin Austin Downtown Hotel
Westin Austin Downtown
The Westin Austin Austin
The Westin Austin Downtown Hotel
The Westin Austin Downtown Austin
The Westin Austin Downtown Hotel Austin

Frequently asked questions

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Didn’t explain parking before I purchased. Also claim to be pet friendly but there’s no place for your dog to go walk or to go to the restroom.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joan, 5-night trip
Verified Hotels.com guest review

6/10 Good

We barely stayed an hour. The pool was so crowded my kids couldn’t get in. Not a kid/family friendly pool
Jonathon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, but pool area only for rich guests.
Excellent hotel in great downtown area. The hotel bar and restaurant are excellent. Pool area though a total let down. Don’t expect to use it unless you want to cough up $500 to reserve anywhere decent and minimum spend $200 after. It’s a total rip off for someone who is a hotel guest. When we were there most of the covered seating areas were cordoned off with no one in them and everyone squished into the cheap seats in direct sunlight in 37 degrees. Very disappointing. Also no room service. However, saying all that, we loved the hotel, staff were excellent in the bar and on reception.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carsten, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pool is nice but limited seating
Overall, nice hotel and very central location. Was walkable to most places. A few things I did not like: We ran out of toilet paper. No one brought it up so had to call twice. Not a big issue it happens but housekeeping should check when they do maid service to make sure we have enough as they came in to make the beds and stuff. The pool bar is a little too much of a party for us and there’s not enough chairs. There’s cabanas roped off you can pay for and they’re all empty. We booked your hotel for the pool and were expecting a lounge chair. Perhaps you can make time restrictions or move the gym someplace else so you’d have more space. It’s a 20 floor hotel with only like 10 lounge chairs.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Jon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rodney, 2-night trip with friends
Verified Hotels.com guest review