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Ruiz Milán Hotel

2.5 star property
Waterfront hotel with indoor pool, near Malecón de Veracruz

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Photo gallery for Ruiz Milán Hotel

Lake
Exterior
Lobby
1 bedroom, iron/ironing board, free WiFi, alarm clocks
Lobby sitting area
Experience the vibrant spirit of Veracruz at Ruiz Milán Hotel, where an indoor pool and sun loungers await. Discover a playground for kids and an arcade/game room for adults, while staying connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Room service
  • Business centre
  • Air conditioning
  • Arcade/games room
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Wedding services
  • Tour/ticket assistance

Feel at home (6)

  • Playground on-site
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Arcade/games room
  • Limited on-site parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
  • 6 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Partial Sea View

Double Room, 2 Double Beds, Partial Sea View

Double Room, 2 Double Beds, Partial Sea View

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Desk
  • 8 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
LCD TV
Premium bedding
Separate bedroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Desk
  • 7 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour - 2 min walk - 0.2 km
  • Zócalo - 2 min walk - 0.2 km
  • Malecón de Veracruz - 2 min walk - 0.2 km
  • Veracruz Cathedral - 3 min walk - 0.3 km
  • Veracruz Aquarium - 2 min drive - 2.3 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 29 min drive
  • Veracruz Central Station - 9 min walk

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬1 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬3 min walk
  • ‪Sunset Coffee & Beers - ‬3 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬2 min walk
  • ‪Restaurante Bar Regis - ‬4 min walk

About this property

Ruiz Milán Hotel

Ruiz Milán Hotel puts you a short five-minute drive from Veracruz Harbour and Veracruz Aquarium. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Off-site parking within 656 ft (MXN 85.00 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Travelling with children

  • Playground

Working away

  • Business centre
  • Meeting room

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An indoor pool
  • Arcade/games room
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock

Freshen up

  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):
  • Dining venue(s)

Parking

  • Parking is available nearby and costs MXN 85.00 per night (656 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel
Ruiz Milán Veracruz
Ruiz Milán
Ruiz Milán Hotel Hotel
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel Hotel Veracruz

Frequently asked questions

Does Ruiz Milán Hotel offer free cancellation for a full refund?

Yes, Ruiz Milán Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ruiz Milán Hotel?

Yes, there's an indoor pool.

Are pets allowed at Ruiz Milán Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Ruiz Milán Hotel?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Ruiz Milán Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1 PM. Late check-out is available for a charge.

Is there an on-site casino at Ruiz Milán Hotel?

No, this hotel doesn't have a casino, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (10-min drive) are both nearby.

What is there to do at Ruiz Milán Hotel and nearby?

Ruiz Milán Hotel has an indoor pool and an arcade.

What's the area around Ruiz Milán Hotel like?

Ruiz Milán Hotel is located on the waterfront in Malecon, a short 9-minute walk from Veracruz Central Station and 2 minutes' walk from Veracruz Harbour.

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Ruiz Milán Hotel Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends
Ciro, 3-night trip

4/10 Fair

Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room!
Ana Francisca, 4-night trip

4/10 Fair

It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.

2/10 Poor

Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!
Maria, 1-night trip

10/10 Exceptional

The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
Celedonio, 1-night trip

2/10 Poor

There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
Elizabeth, 6-night trip

2/10 Poor

DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
Vatcharapan, 4-night trip

6/10 Good

Necesita mantenimiento urgente!!!

Me asignaron una habitación ejecutiva, así que estaba en el segundo edificio, el elevador no funcionaba así que subir al segundo piso fue todo un caos, las escaleras de esa sección súper sucias de todo tipo de basura, la alberca no la ocupé porque de plano no me dio confianza meterme se veía muy sucia el agua, la habitación descuidada y las toallas rotas y viejas, como que esa sección es de lo peor, según ejecutiva!! Ojalá que los dueños vieran los comentarios porque de plano le falta mantenimiento en esa parte del hotel, hotel bien ubicado lástima que me toco esa habitación tan deteriorada!!
Angeles, 2-night trip

6/10 Good

Jose Manuel, 1-night trip

4/10 Fair

No fue lo que esperaba
Miriam del Rosario, 1-night trip

6/10 Good

Esta vez no fue grata no sirve el elevador y traía dolor de pierna fue demasiado incómodo estar subiendo hasta el segundo piso.. Sugerencia cambien esas cortinas que son las 6 am y parece que está uno durmiendo afuera toda la claridad entra y ya no puede descansar uno más tarde
Yuridia, 1-night trip

8/10 Very good

LUIS XAVIER, 2-night trip

10/10 Exceptional

Excelente Hotel en Veracruz

Excelente atención, ambiente de descanso, instalaciones limpias, personal capacitado de primera. Desde recepcion hasta personal de limpieza muy amables, ambiente familiar.
Jesus, 4-night trip

4/10 Fair

Les falta mucho.

Lo mejor del hotel es la ubicación. Pero su personal de lobby necesita capacitación para tratar con los huéspedes, falta amabilidad, no te sientes cómodo. Increíble pero sus servicios son muy limitados, las amenidades en la habitación son muy racionadas y de baja calidad, una botella de menos de medio litro de agua para todo el tiempo que estuve, su tv, solo cuenta con 4 canales de televisión abierta, el WiFi es mejor no intentar usarlo, demasiado lento y tu dispositivo se bloquea. En general un lugar difícil para recomendar y volver a elegir.
ALFREDO ENRIQUE, 3-night trip

10/10 Exceptional

Jazibe, 1-night trip

2/10 Poor

Muy mal servicio e instalaciones
RICARDO, 3-night trip

4/10 Fair

La regadera de repente se acabó el agua y el servicio deficiente ya que llega un grupo y prefieren atender a grupo y no respetan la fila y la Alberca tiene horarios de entrada no se puede disfrutar y eso que está cerrada
Jorge Luis, 1-night trip

4/10 Fair

Alejandro, 1-night trip

6/10 Good

ALEJANDRO, 1-night trip

8/10 Very good

Vista al malecon excelente La.puerta del balcon costaba trabajo para abrirla y el agua de la alberca estaba super fria
Guadalupe victoria Ramirez, 1-night trip

10/10 Exceptional

Erika, 1-night trip

4/10 Fair

Buena ubicación sin embargo sus instalaciones están muy descuidadas, se aprecia poca higiene y falta de mantenimiento. No lo recomiendo
Dulce Maria, 1-night trip

8/10 Very good

Betzabel, 1-night trip

8/10 Very good

Ruben Francisco, 1-night trip

4/10 Fair

Aire acondicionado muy ruidoso y está dentro del cuarto o duermes o tienes aire Toallas en mal estado No ponen jabón menos otros Closets sin cajonera y pocos ganchos
Francisco, 4-night trip