TRYP by Wyndham Cuenca Zahir

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Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of TRYP by Wyndham Cuenca Zahir

VIP Access

TRYP by Wyndham Cuenca Zahir

4.0 star property
4-star hotel with restaurant, near Museum of Metals

8.6/10 Fabulous

177 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Av. del Estadio y Florencia Astudillo, Cuenca, Azuay
Main amenities
  • Daily housekeeping
  • Restaurants
  • Free airport shuttle
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Rollaway/extra beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca
  • Calderon Park - 4 min drive
  • El Cajas National Park - 39 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 6 min drive
  • Free airport shuttle

About this property

TRYP by Wyndham Cuenca Zahir

TRYP by Wyndham Cuenca Zahir is only 2.4 mi (3.9 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Zircus, which serves fusion cuisine. Fellow travellers say good things about the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Zircus – This restaurant specialises in fusion cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 31.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel Zahir 360 Cuenca
Hotel Zahir 360
Zahir 360 Cuenca
TRYP by Wyndham Cuenca Zahir Hotel
TRYP by Wyndham Cuenca Zahir Cuenca
TRYP by Wyndham Cuenca Zahir Hotel Cuenca

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

9.2/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Rooftop dining 👍
Beautiful hotel with amazing rooftop dining experience. Very helpful and pleasant staff. My only criticism would be the lack of AC in the rooms. And because of their not being AC requiring guests to leave the windows open and unfortunately take in all of the outside noise.
Soraya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience!
We loved our stay here. Delicious breakfast and the restaurants in the hotel were great. They were also able to arrive a pre-departure travel test for us in the hotel. Great value, great location, great staff!
JAYDEN, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Cons: Rooms get hot and stuffy. Most rooms lack air conditioning and ceiling fans. Loud. You need the windows open because rooms are hot and stuffy, however it's noisy. Music blaring, car horns, people partying across the street and in parking spaces outside the hotel. Lack of good laundry service. They charge by the piece instead of by weight. Pros: Staff at desk, housekeeping, and restaurant staff treat you like you're the most important person in the world. Awesome food in restaurant. Room service. Close to great stuff (mall with movie theater, great little cafes, soccer stadium, Parque de la Madre) Direct TV Tub with detachable shower sprayer in some rooms.
angelapantoja42@gmail.com, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff is so friendly and helpful! They all seem to speak English (although I like to use Spanish, and they are very patient). The rooms are comfy and super clean. The restaurant has delicious food. You can eat in the restaurant, or they will bring it to your room. They are very sweet. They gave us an upgrade for no charge (we didn't even ask for the upgrade - they just offered it to us). I love the place! It's right across a small street from the football stadium. It's a few minutes' walk to Parque de la Madre.
angelapantoja42@gmail.com, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

angel, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

The room was a bit hot and stuffy at night. We had the windows open, but a car was outside blasting music all night for some reason. We finally gave up on the car leaving, and we closed the windows at about 5am.
angelapantoja42@gmail.com, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent everything
Yull, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Paul Andres, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

like the cleanliness of the property, and the friendliness of the staff.
Luis, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely. Huge room.
karen forsythe, 2-night romance trip
Verified Expedia guest review