Guests
All properties in Mérida, Yucatán, Mexico

Hotel Casa del Balam

3.5-star hotel in Mérida Centro with outdoor pool and restaurant

  • Free WiFi and free parking
From
€31

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  • Outdoor Pool
  • Pool
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Calle 60 # 488 X 57 Colonia Centro, Mérida, 97000, YUC, Mexico
8.6.Fabulous.
  • Staff were very friendly and helpful and the location is great. Our room seemed a bit…

    Aug 25, 2021

  • Excelente ubicación, justo en el centro de la ciudad, es cómodo (Buen aire acondicionado)…

    Jul 3, 2021

See all 233 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 51 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Terrace

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Mérida Centro
  • Jose Peon Contreras Theater - 1 min walk
  • Hidalgo Park - 3 min walk
  • Mérida Cathedral - 4 min walk
  • Casino La Cima - 4 min walk
  • Macay Museum - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Room

Location

Calle 60 # 488 X 57 Colonia Centro, Mérida, 97000, YUC, Mexico
  • In Mérida Centro
  • Jose Peon Contreras Theater - 1 min walk
  • Hidalgo Park - 3 min walk

What’s around

Landmarks

  • In Mérida Centro
  • Jose Peon Contreras Theater - 1 min walk
  • Hidalgo Park - 3 min walk
  • Mérida Cathedral - 4 min walk
  • Casino La Cima - 4 min walk
  • Macay Museum - 4 min walk
  • Plaza Grande - 4 min walk
  • Municipal Palace of Merida - 5 min walk
  • Montejo House - 5 min walk
  • Santa Ana Park - 8 min walk
  • Popular Art Museum - 8 min walk

Getting around

  • Manuel Crescencio Rejon Intl. Airport (MID) - 10 min drive

At a glance

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking within 98 ft

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Outdoor pool
  • Pool sun loungers

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 1960
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Bistrola 57 - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 110 for adults and MXN 80 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for MXN 150.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts Visa, Mastercard and cash.

Also known as

  • Hotel Casa Balam Merida
  • Hotel Casa del Balam Hotel
  • Hotel Casa del Balam Mérida
  • Hotel Casa del Balam Hotel Mérida
  • Hotel Casa Balam
  • Casa Balam Merida
  • Casa Balam
  • Casa Del Balam Merida
  • Hotel Casa Balam Mérida
  • Casa Balam Mérida

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Casa del Balam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
  • Yes, Bistrola 57 offers fusion cuisine. Nearby restaurants include Pipiripau (4-min walk), Mercado 60 (4-min walk), and Restaurante El Trapiche (4-min walk).
  • No, this hotel doesn't have a casino, but Casino La Cima (4-min walk) and Diamonds Casino (7-min drive) are both nearby.
  • Hotel Casa del Balam has an outdoor pool and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Loved it!

    We loved this hotel. The room was clean and spacious and all the staff were friendly and helpful.

    Sarah, 1 night trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    OK but can improve

    Quite good except no hot shower and very slow and weak internet.....

    THOMAS, 4 night trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel is a good option if you are looking for a well located place. Is in the heart of the city, with many attractions just walking distance. The rooms are spacious and comfy. Amenities will be the downsize of the hotel since are very few and not interesting. But still you will get a good option for your money.

    1 night family trip, Jun 2, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Like location

    2 night trip, May 30, 2021

    Verified Expedia guest review

  • 6.0.Good

    The old Spanish colonial architecture and decor is really nice. The courtyard and pool area are charming. There is even a friendly cat. However, the A/C in our room was almost non-existent and loud. The refrigerator was even louder when plugged in. The hotel is in a great location to walk to the numerous public parks and monuments. The cathedrals that are close by are very interesting and worth a visit. I’ve visited many cities and parts of Mexico. Merida is beautiful and relatively clean; especially where this hotel is located. The Mayan themed goods are everywhere, but as far as food goes the restaurants surrounding the Balan where the worst, when compared to the restaurants of the other Mexican cities I’ve visited. They were not horrible, just didn’t compare to the other regions.

    4 night romance trip, May 24, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The Property was Ok. But the amenities were so,so,so.

    9 night romance trip, May 11, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great pool area,beautiful lobby

    1 night romance trip, May 11, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Lots of charm in this historic hotel in Merida Centro. Friendly staff is very helpful, and the restaurant is convenient with good food. Options for vegetarians.

    4 night trip, May 10, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Good value hotel @great location This is a convenient hotel, clean and comfortable, good for value at a very good location. Rooms are very large, bathrooms are a little old but everything is clean and comfortable. There is a medium size pool. Breakfast is served at the central patio with live music. Staff is kind and efficient. I enjoyed very much my stay.

    3 night family trip, Apr 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The service is awesome 😀

    2 night family trip, Apr 19, 2021

    Verified Expedia guest review

See all 233 reviews