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Jasmine Palace Resort & Spa

4.5 star property
Hurghada beachfront hotel with free water park, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jasmine Palace Resort & Spa

Private beach, sun-loungers, beach umbrellas, beach towels
Exterior
Exterior
BBQ/picnic Area
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.0 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Free children's club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
For families
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is €96
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room, 2 Bedrooms, Pool View

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, 2 Bedrooms, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, 2 Bedrooms, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
2 bedrooms
Blackout curtains
Sofa bed
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Sofa bed - single
Hairdryer
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for XXXFamily Room, Sea View

Standard Room, Pool View

XXXFamily Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - single
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, Garden View

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - single
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - single
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms, Garden View

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
2 bedrooms
Blackout curtains
Sofa bed
  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - single
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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Exterior

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7.2 out of 10, Good, (23)
The price is €87
includes taxes & fees
26 Nov - 27 Nov
Blend Club Aqua Resort
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About the area

Map
Km 18, Sahl Hasheesh Road, Hurghada

What's nearby

  • Desert Rose Aqua Park - 3 min drive - 2.5 km
  • Senzo Mall - 9 min drive - 7.2 km
  • Hurghada Grand Aquarium - 9 min drive - 8.5 km
  • Marina Hurghada - 21 min drive - 19.6 km
  • Hurghada City Center - 22 min drive - 22.4 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pool Bar - ‬2 min drive
  • ‪Рыбный ресторан - ‬5 min drive
  • ‪Барин Русский Ресторан - ‬3 min drive
  • ‪بيتش بار - ‬19 min walk
  • ‪فريش زون - ‬15 min walk

About this property

Jasmine Palace Resort & Spa

Jasmine Palace Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks, plus you'll have access to on-site scuba-diving, snorkelling and windsurfing. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials and body scrubs. Dunes, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club and a poolside bar.

All-inclusive

All-inclusive room rates at Jasmine Palace Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Land activities

Volleyball

Entertainment

On-site entertainment and activities

Languages

Arabic, English, French, German, Russian

At a glance

Hotel size

  • 547 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Lifeguard on-site

What to do

  • On a private beach
  • Beach volleyball
  • Horse riding/hire
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 8 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Lift door width (centimetres): 75
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 70
  • Front entrance ramp
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Single sofa bed
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

Dunes – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ma Mia – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
OM Ali – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.
Tiger Lily – This restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: USD 100
  • New Year's Eve (31 December) gala dinner per child: USD 50 (from 7 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 3)

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Jasmine Palace Resort All Inclusive Hurghada
Jasmine Palace Resort All Inclusive
Jasmine Palace & Spa Hurghada
Jasmine Palace Resort & Spa Hotel
Jasmine Palace Resort & Spa Hurghada
Jasmine Palace Resort & Spa Hotel Hurghada

Frequently asked questions

Is there a pool at Jasmine Palace Resort & Spa?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Jasmine Palace Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Jasmine Palace Resort & Spa?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Jasmine Palace Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Jasmine Palace Resort & Spa?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Jasmine Palace Resort & Spa and nearby?
Have fun with on-site activities such as horse riding, windsurfing and snorkelling. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Jasmine Palace Resort & Spa also has 3 bars, a private beach and a water slide, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Jasmine Palace Resort & Spa?
Yes, there are 6 on-site restaurants, featuring international cuisine.
Does Jasmine Palace Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jasmine Palace Resort & Spa like?
Jasmine Palace Resort & Spa is in Village Road, a short 9-minute walk from Red Sea.

Jasmine Palace Resort & Spa Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Fair

Nico, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Richard, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely friendly staff around the resort. Ample sized room. Perfectly maintained grounds. Very nice family holiday.
Danielle, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Brian, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

When we arrived it was 3am and the hotel lobby was extremely hot, no AC! Even though I informed the hotel about our late check in it took them around 30 mins to check our room before taking us there. The lobby had mosquitos and our children were bitten several times. My first impressions of the hotel were very poor, we were very disappointed and hoping that we didn’t make a mistake booking this hotel. When we were finally taken to our room it was very hot, I was disappointed that after checking our room before allowing us in they didn’t turn on the AC so the room would be cool for us. Despite the poor reception our stay was very nice, the family room was very spacious (a bit run down, could do with the shower room and furniture being upgraded) but the service from the staff was amazing, food was always fresh and tasty, pool area clean and staff very friendly!
8-night family trip
Verified Hotels.com guest review

6/10 Good

Mixed Feelings
Lots of mixed feelings about our stay. Starting with the pros, the food was great with lots of varieties, nice pools, very nice and active animation team, and beach is good. On the other hand, the room was in a terrible condition with water ingress in some walls. Also, we had to ask for the plumber twice to fix problems in the bathroom. We asked for a change of one mattress as it was so bent. The cleanliness of the room is below average. Almost all staff personel we dealt with seemed unhappy I don't know why. Like they hate the place or something. Another weird thing was asking us when checking out to wait for 10 minutes until the housekeeping checks if the room is OK!! I have never been asked at any hotel to wait on checking out to check the room. Was very rude actually. What kind of memory are they trying to leave their guests with? Besides the room is already messed up, so there is nothing left for the guests to ruin.
SEIF, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jasmine Palace hotel
Visited Jasmine palace mid Nov for a 4night stay, we had high expectations Visit with this being a 5* hotel and after reading some of the amazing reviews. This was our first holiday in over 2 years so was looking for a relaxing break with warm weather The pools and gardens are lovely, clean and well maintained and the garden staff do a brilliant job throughout the hotel Our room location was perfect for us, we had sea view and right on the beach, the room itself was clean and spacious but could have done with a bit of renovation. When we arrived our room was set up with 2 beds but we pushed them together as we had arrived late In the evening and we was too tired to ask reception to move us to a double room at that time. The food was always fresh and hot with variety of different selections chicken meats fish pasta salads. Plenty of desserts, mainly cakes which were nice. Breakfast has a large selection of pastries, breads fruit or cooked omelette. The Teas /coffees are in small paper cups. The staff are very friendly and helpful. My only disappointment was that as a 5star hotel it has no WiFi however you can buy this at reception for a limited amount of WiFi and can be used by the reception area only . The shop within the hotel sells data sim which you can purchase. On the beach you will get hounded by several tour agents trying to sell you their trips or take up massage or manicure pedicures for the spa. This is quite annoying. Overall we had a great time.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The place is nice. A nice space with comfy and well designed rooms, with good cleanliness. My problem was with the service, as the TV was not working and asked three time for it to get fixed and nothing happened. Also had to ask for an ashtray in my room to get it. Very slow service. The beach is nice but the sea either too shallow or too deep to swim comfortably. If you're heading there for swimming, you'd have to use the pools exclusively. Also, they do not have WiFi acess in the rooms, and it's for extra charge in the lobby. So, it's not recommended for work trips of any kind. Most of the guests were families, maybe less attractive for friends trips.
Islam, 3-night trip
Verified Hotels.com guest review

6/10 Good

Unprofessional reception staff
Over all it's ok the food was very good and alot of varities with unprofessional reception staff, i had a problem in my room for 2 days & they didn't help me
Mohamed, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Wouldn't stay again.
Reservation couldn't be found and they weren't very helpful in sorting the situation I had to contact to the uk all while my four month old was restless. There is no covid restrictions in place in restaurant it's like a cattle market even most of the hand sanitizer was not filled during our stay. No bins around to place rubbish, no powered milk in the rooms for hot drinks. Only saving grace to this place was the al a carte restaurants and the extra bottles water we got for our daughter to make her milk.
Sharon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved how clean and new the rooms were. The food was good too, fresh and they actually serve you real food not leftovers. Overall it was a great stay and I would definitely come back.
3-night family trip
Verified Orbitz guest review

6/10 Good

Rooms are not clean at all but the resort is nice
4-night romance trip
Verified Expedia guest review

2/10 Poor

Horrible experienxe
Arrived late night around 4 am to check in. Guy at the reception had no emotions not even a welcome. Gave our room keys and told one of the staff to take us up. He took us to the lift but it wasn't working so he left us there. We were waiting for 10 minutes and no one is explaining to us what's going on. So I went over to the reception desk to speak to him and find out what's going on. He then tells me the room has been suspended and that I have to pay for a room. After an hour discussion I told him let me go into my room sleep and sort it out in the morning. He then made me sign a contract stating I would pay if agency booking doesn't come through. Woke up next morning after a long nighy and a 10 hour flight. Went to the reception to sort things out guy says everything is ok now. And till this day they haven't apologised for this. Food is terrible disgusting. Hotel itself is beautiful but overall i'm glad i'm back in London now
jahed, 7-night trip
Verified Ebookers guest review

6/10 Good

Very disappointed....
Not at all what you would expect from a 5 star this is 2 star maximum. Nothing like the photographs. Very unfriendly hotel from start to finish. If you want good service good food drinks served in a glass please book elsewhere.
Stella, 7-night romance trip
Verified Hotels.com guest review

4/10 Fair

Can I please get the room I paid for?
Went with my family of 4 for a week vacation. Paid for a family room so everyone would be comfortable. Was given room 2338 which is not a family room went to lobby numerous of times about this. Finally was given room 2378 on last night which didn't matter at this point because we had a 3:55am flight. Contacted Expedia also and was given wait we'll send you an email. I blame first Expedia because they had no problem receiving my credit card info. You live and learn I guess it fits the bill. They also should at least try cleaning the bottles and cups from the beach. Such a beautiful beach to snorkel but being surrounded by plastic bottles and cups while snorkeling what a shame. Don't want to discourage anyone from visiting egypt it's magical just be selective on location.
emo, 7-night trip
Verified Expedia guest review

2/10 Poor

Worst experience of my life
Honestly the worst experience ever. I've never seen such poor customer service and don't keep promises.
Khaled, 4-night trip
Verified Orbitz guest review

6/10 Good

Okay hotel
Nice hotel, however no WiFi the room, need more staff because service us very slow, hotel need improvement, food are ok.
hamdy, 2-night trip
Verified Orbitz guest review

2/10 Poor

very bad
thief and want to rib you off every time I asked about something every one have a diffrent price all depend on who you speak to.for example taxi service and net or the treble smile from the garden. The warn out towels and sheet. very bad person in front desk.
7-night trip
Verified Expedia guest review

10/10 Exceptional

nice stay
this is my second review after my stay the hotel is awesome like it the crew is so nice and professional, food is good pool is nice not too deep or shallow, animation team is cool to, the only bad thing about it is the sea is tooo shallow about 4 ft, max and too much rocks
Mina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

awesome
the staff very helpful and nice specialy mohmoed in the front desk and El grhay both of those guys are great . every thing is great but the beach is full of rocks
Mina kouzman, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lovely hotel
Me and my partner had a lovely time at this hotel. The staff were very polite and attentive and we're always on hand if you needed anything. The hotel itself was beautiful and right on the beach which was perfect. Overall our time here was idyllic and I would definitely recommend to anyone.
Verified Expedia guest review

10/10 Exceptional

A pearl in hurgada
Verified Expedia guest review

10/10 Exceptional

It was a great stay good place and we feel totally relaxed we loved this place a lot wish be there next time
Verified Expedia guest review

6/10 Good

Nice place, but the staff are not...
We've stayed only for three nights and we've expected much more than we found there. First when we arrived at the hotel we waited for more than 2 hours to get the room, I understand that the check in is at 14 but the reception staff said that they will try to give the room earlier. We stayed for more than 2 hours waiting to get an answer or even a welcome drink after 7 hours driving . It was not friendly at all. The hotel generally needs a hospitality touch, all the staff need to have a lot of trainings about guest contact and hospitality . The room was not clean at all, there was hair and dust everywhere , we told the roomboy about it but nothing has changed. There was a lot of negative things that will take long time to write , Wewere planning to extend the holiday but after we've seen it we were happy to leave.
Verified Hotels.com guest review