Karuizawa Prince Shopping Plaza - 12 min walk - 1.0 km
Old Karuizawa Ginza Street - 14 min walk - 1.2 km
Karuizawa Prince Hotel Ski Resort - 16 min walk - 1.4 km
Hoshino Onsen Hot Spring - 6 min drive - 6.6 km
Getting around
Karuizawa Station - 11 min walk
Yokokawa station - 27 min drive
Sakudaira Station - 33 min drive
Free local area shuttle
Free train station pickup
Free shopping centre shuttle
Free ski shuttle
Restaurants
中国料理榮林 - 8 min walk
アトリエ・ド・フロマージュピッツェリア - 7 min walk
カスターニエ - 7 min walk
武田そば 風林茶家 - 7 min walk
旦念亭 - 10 min walk
About this property
Hotel Marroad Karuizawa
Hotel Marroad Karuizawa features a free ski shuttle and places you within a 15-minute walk of Karuizawa Prince Shopping Plaza. You can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials or aromatherapy. Other highlights at this Art Deco hotel include a bar/lounge, a snack bar/deli and a garden. Ski passes and storage are also available.
Languages
English, Japanese
At a glance
Hotel size
41 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 6:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Free local shuttle
Children's menu
What to do
Free ski shuttle
Ski passes
Hiking/biking trails nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Bike hire
Ski storage
Facilities
2 buildings/towers
Built in 1985
Safe-deposit box at front desk
Garden
Art Deco architecture
Accessibility
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Ski
Free ski shuttle
Ski passes
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Free stocked minibar
Dressing gowns and slippers
Children's slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
FONTAINE – This bar only serves light fare.
LUMIERE – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1320 for children
Children & extra beds
Cots/infant beds are available for JPY 2000.0 per stay
Rollaway beds are available for JPY 10000.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Marroad Karuizawa
Hotel Marroad Karuizawa Hotel
Hotel Marroad Karuizawa Karuizawa
Hotel Marroad Karuizawa Hotel Karuizawa
Frequently asked questions
Does Hotel Marroad Karuizawa offer free cancellation for a full refund?
Yes, Hotel Marroad Karuizawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Marroad Karuizawa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Marroad Karuizawa?
Yes, there's free self and extended parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hotel Marroad Karuizawa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Marroad Karuizawa and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for hiking. Hotel Marroad Karuizawa also has a garden.
Are there restaurants at or near Hotel Marroad Karuizawa?
Yes, FONTAINE offers French cuisine.
What's the area around Hotel Marroad Karuizawa like?
Hotel Marroad Karuizawa is in Kyukaruizawa, a short 12-minute walk from Karuizawa Prince Shopping Plaza and 16 minutes' walk from Karuizawa Prince Hotel Ski Resort.
Hotel Marroad Karuizawa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
28 April 2023
Sam
Sam, 5-night trip
Verified Hotels.com guest review
6/10 Good
17 January 2021
Generally Great
Nice and Friendly Staff
A little far from most restaurants
Older facility, no elevator(Guest Room on 2nd Floor)
CHAN
CHAN, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2019
Beautiful hotel
Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met.
The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station.
Our room was huge! Even by American standards.
Hannah
Hannah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2018
Refreshing & enjoyable
The hotel location is definitely a quiet one though a bit inconvenient to go around other part of Karuizawa. The staff are extremely kind.
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 February 2017
Quite place big room with twin bed and tatami
Hotel staffs are very helpful but restaurant choice less
Jason
Verified Expedia guest review
8/10 Very good
20 February 2016
Great hotel for a large family
Hotel offers a shuttle to Karuizawa Ski resort which is convenient. No restaurants within walking distance though the shopping plaza across the ski resort has many restaurants. Free parking was a plus and large room was great.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
6 March 2015
Environment , location and facilities
It is about 15 min. walking from the JR station. You may contact the Hotel for free transport from and to the Station. Environment is good and quiet, no shops or restaurant nearby.