Hotel Marroad Karuizawa

3.5 star property
Ski hotel with free ski shuttle, near Karuizawa Prince Hotel Ski Resort

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marroad Karuizawa

Bar (on property)
Vending machine
Restaurant
View from property
Twin Room, Non Smoking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Ski facilities
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free ski shuttle
  • Free shopping centre shuttle
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Room service
  • Coffee shop/cafe
  • Meeting rooms

For families (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

Twin Room, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

Japanese-Western Style Room, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

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About the area

Map
1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102

What's nearby

  • Karuizawa New Art Museum - 6 min walk - 0.6 km
  • Karuizawa Prince Shopping Plaza - 12 min walk - 1.0 km
  • Old Karuizawa Ginza Street - 14 min walk - 1.2 km
  • Karuizawa Prince Hotel Ski Resort - 16 min walk - 1.4 km
  • Hoshino Onsen Hot Spring - 6 min drive - 6.6 km

Getting around

  • Karuizawa Station - 11 min walk
  • Yokokawa station - 27 min drive
  • Sakudaira Station - 33 min drive
  • Free local area shuttle
  • Free train station pickup
  • Free shopping centre shuttle
  • Free ski shuttle

Restaurants

  • ‪中国料理榮林 - ‬8 min walk
  • ‪アトリエ・ド・フロマージュピッツェリア - ‬7 min walk
  • ‪カスターニエ - ‬7 min walk
  • ‪武田そば 風林茶家 - ‬7 min walk
  • ‪旦念亭 - ‬10 min walk

About this property

Hotel Marroad Karuizawa

Hotel Marroad Karuizawa features a free ski shuttle and places you within a 15-minute walk of Karuizawa Prince Shopping Plaza. You can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials or aromatherapy. Other highlights at this Art Deco hotel include a bar/lounge, a snack bar/deli and a garden. Ski passes and storage are also available.

Languages

English, Japanese

At a glance

Hotel size

  • 41 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 PM - midnight
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Height restrictions apply for on-site parking

Transfers

  • Free train station pickup

Off-site

  • Free area shuttle
  • Free ski shuttle
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Children's menu

What to do

  • Free ski shuttle
  • Ski passes
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Art Deco architecture

Accessibility

  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

FONTAINE – This bar only serves light fare.
LUMIERE – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1320 for children

Children & extra beds

  • Cots/infant beds are available for JPY 2000.0 per stay
  • Rollaway beds are available for JPY 10000.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Marroad Karuizawa
Hotel Marroad Karuizawa Hotel
Hotel Marroad Karuizawa Karuizawa
Hotel Marroad Karuizawa Hotel Karuizawa

Frequently asked questions

Does Hotel Marroad Karuizawa offer free cancellation for a full refund?
Yes, Hotel Marroad Karuizawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Marroad Karuizawa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Marroad Karuizawa?
Yes, there's free self and extended parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hotel Marroad Karuizawa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Marroad Karuizawa and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for hiking. Hotel Marroad Karuizawa also has a garden.
Are there restaurants at or near Hotel Marroad Karuizawa?
Yes, FONTAINE offers French cuisine.
What's the area around Hotel Marroad Karuizawa like?
Hotel Marroad Karuizawa is in Kyukaruizawa, a short 12-minute walk from Karuizawa Prince Shopping Plaza and 16 minutes' walk from Karuizawa Prince Hotel Ski Resort.

Hotel Marroad Karuizawa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Sam, 5-night trip
Verified Hotels.com guest review

6/10 Good

Generally Great
Nice and Friendly Staff A little far from most restaurants Older facility, no elevator(Guest Room on 2nd Floor)
CHAN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met. The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station. Our room was huge! Even by American standards.
Hannah, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Refreshing & enjoyable
The hotel location is definitely a quiet one though a bit inconvenient to go around other part of Karuizawa. The staff are extremely kind.
Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quite place big room with twin bed and tatami
Hotel staffs are very helpful but restaurant choice less
Verified Expedia guest review

8/10 Very good

Great hotel for a large family
Hotel offers a shuttle to Karuizawa Ski resort which is convenient. No restaurants within walking distance though the shopping plaza across the ski resort has many restaurants. Free parking was a plus and large room was great.
Verified Hotels.com guest review

8/10 Very good

Environment , location and facilities
It is about 15 min. walking from the JR station. You may contact the Hotel for free transport from and to the Station. Environment is good and quiet, no shops or restaurant nearby.
Verified Expedia guest review

8/10 Very good

ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。
ai, 2-night family trip
Verified Expedia guest review

8/10 Very good

あつこ, 1-night trip
Verified Expedia guest review

8/10 Very good

MUNEMASA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

まさよし, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shun, 2-night trip
Verified Expedia guest review

10/10 Exceptional

親切な対応に大満足。
価格が安かったので期待してませんでしたが、ホテルの方の対応が良くて大満足。 軽井沢に旅行の際にはまたコチラに宿泊したいと思います。 下手な高級ホテルより絶対良いです。 オススメです。
YUJI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

静かで広く快適
部屋は大変広く清潔でした。静かな環境で快適。
satoshi, 1-night business trip
Verified Hotels.com guest review

6/10 Good

NOBUAKI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Isao, 1-night business trip
Verified Hotels.com guest review

6/10 Good

階段しかないので足の悪い方は無理ですね、
yoko, 1-night family trip
Verified Hotels.com guest review

6/10 Good

深夜に食べるものがない
軽井沢は夜遅くなるとコンビニもなく、レストランの閉店も早いため、近隣では軽食もとれない。ルームサービスや土産店や自販機で食事を購入できるようにするなど配慮が欲しい。
YASUHIRO, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

kei, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

旧軽中心にロケーション
軽井沢駅、旧軽に、車で移動が楽。
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

溫柔,體貼及有禮貌的工作人員為這家報到櫃檯位於二樓的飯店增色許多。此外,隨時可以預約飯店至滑雪場及車站的接送服務也是服務的特色。總結,非常好的飯店體驗,我們一定再來。
2-night family trip
Verified Expedia guest review

10/10 Exceptional

I Ling, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

SAU FONG, 1-night trip
Verified Hotels.com guest review