Booked a ten day stay,not a good idea! Room not secure,patio door broken, fridge not working ie freezing everything in it,all food put in totally frozen solid.Reported to receptionist next day, one week later still nothing done about it. Stayed seven nights and moved to a different hotel,as no cleaning done,bed change etc in a week,take out your own rubbish etc. Returned to hotel nine days later,fridge still broken,patio door still broken,removed remainder of our possessions and checked out.Nobody at reception,phoned number on door.Gentleman appeared later in reception,explained my concerns and requested a complaints form which he refused to give me,his response was " your problems, not mine " .Paid remainder in cash also returning safe key. Did not give me a receipt for any payments made.