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The Natsepa Resort & Conference Center

4.0 star property
Salahutu beach resort with 2 outdoor pools, restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Natsepa Resort & Conference Center

View from property
Exterior
Presidential Suite | View from room
View from property
Honeymoon Suite

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is €58
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Balcony
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • 84 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Fridge
TV
Washer/dryer
Pillow menu
Blackout curtains
Hairdryer
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon)

Highlights

Balcony
Private pool
Air conditioning
Fridge
TV
Washer/dryer
Pillow menu
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Suite (Junior Suite Lagoon)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite (Junior Suite Lagoon)

Highlights

Balcony
Private pool
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout curtains
Private bathroom
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

Highlights

Balcony
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
TV
Washer/dryer
Pillow menu
Blackout curtains
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582

What's nearby

  • Tulehu Harbour - 10 min drive - 9.2 km
  • Maranatha Cathedral - 17 min drive - 18.0 km
  • Maranatha Church of Ambon - 17 min drive - 18.1 km
  • Masjid Raya al-Fatah - 17 min drive - 18.4 km
  • Pantai Liang - 29 min drive - 20.6 km

Getting around

  • Ambon (AMQ-Pattimura) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪KFC - ‬9 min drive
  • ‪Cuppa Coffee - ‬7 min drive
  • ‪Maxx Coffee - ‬7 min drive
  • ‪Mister Baso Ambon - ‬6 min drive
  • ‪Rice Bowl - ‬7 min drive

About this property

The Natsepa Resort & Conference Center

The Natsepa Resort & Conference Center is a great choice for your beach stay in Salahutu. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness centre. Moluccas Restaurant serves international cuisine and the bar/lounge is a great place to grab a cold drink. Other highlights include a poolside bar, a children's pool and a terrace.

Languages

English, French, German, Indonesian, Italian, Spanish

At a glance

Hotel size

  • 95 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children's pool

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Pillow menu
  • Blackout curtains

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Moluccas Restaurant – This restaurant specialises in international cuisine.

Fees & policies

Refundable deposits

  • Deposit: IDR 350000 per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 1 May and 30 September.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Natsepa Resort Salahutu
Natsepa Salahutu
The Natsepa Resort & Conference Center Resort
The Natsepa Resort & Conference Center Salahutu
The Natsepa Resort & Conference Center Resort Salahutu

Frequently asked questions

Is The Natsepa Resort & Conference Center currently open?
The property is closed between 1 May and 30 September.
Is there a pool at The Natsepa Resort & Conference Center?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Natsepa Resort & Conference Center?
Sorry, pets aren't allowed.
Is parking offered on site at The Natsepa Resort & Conference Center?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Natsepa Resort & Conference Center?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Natsepa Resort & Conference Center?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Natsepa Resort & Conference Center and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near The Natsepa Resort & Conference Center?
Yes, Moluccas Restaurant offers international cuisine.
Does The Natsepa Resort & Conference Center have any outdoor private spaces?
Yes, every room features a balcony.

The Natsepa Resort & Conference Center Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Restaurant food is not great. Limited offerings for Lunch and Dinner. Breakfast was good selection. Table surfaces should be cleaned after every use. Need better cooling. Rooms are clean and large. No elevator.
Claudette, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Eding, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Great place to relax!!
View from our window - stunning!
Amazing sunset!!
Kevin, 8-night trip
Verified Hotels.com guest review

6/10 Good

The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Bronwyn, 8-night romance trip
Verified Expedia guest review

6/10 Good

Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Tim, 7-night romance trip
Verified Expedia guest review

8/10 Very good

17-night trip
Verified Expedia guest review

8/10 Very good

Loved the pool area right off the balcony on our lower level room. Room was huge. Room service very good. Staff very helpful and friendly.
CGM, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel , Close to the best swim beach, Natsepa
The staffs are amazingly friendly and accommodating. The pool is so clean and big enough to swim laps. The view from our room is spectacular. The food at the resort, Moluccas, is good too. One slight constructive criticism: put more effort / staff to clean the beach shore in front of your property. It is full of human debris, especially plastics and straws. It only took me about 30 min to comb and pick up the trash. Allocate a staff to pick it up every few hrs. I know it is not your fault as the wave carried those trash to the shore, but it is really good for PR to see that the management care for the environment.
Vi, 6-night trip
Verified CheapTickets guest review

8/10 Very good

Best hotel in Ambon
It may not be a 4-star hotel by Singapore standards, but it is still a pretty good hotel. It was clean, the rooms were spacious, there was a nice balcony looking over the water. (We asked for the top--3rd--floor, with a water view.) The breakfast was fine. Lots of options. I recommend trying the kacang hijau (green peanut) soup--it's flavored with ginger and some sugar. Lovely. I didn't use the pool, but it looked nice. The grounds are immaculately kept. There is a private beach, though no one was using it, and there weren't any chairs on it. We rented a scooter from the hotel and drove it all over the island. Very convenient. Like others who have reviewed this hotel, we had some wi-fi issues, but they resolved them for us and we had no problem getting online. We did try the "spa"--a converted bedroom--which had two massage tables. The masseuses were fine, not great. Such a resort should probably invest in building a real (even if small) spa facility. We didn't eat dinner there, so can't comment on that. We ate down the road at Gaba Gaba (disastrous food, great view). Lobby could be a little cozier. They have live music in the lobby every night, but it wasn't comfortable to lounge and listen to the music. We saw this hotel's competitors in downtown Ambon, and can attest that this hotel is much better than all the others!
Verified Expedia guest review

6/10 Good

great views but dirty pool
The hotel has great views, under average breakfast, good room service food, dirty swimming pool, awesome honeymoon suite
Verified Hotels.com guest review

8/10 Very good

Really great pool . Really nice location and views. Rooms large, very clean , comfy beds, in room refrig nice addition. Will definitely stay again. Great dive shop on location .
Verified Expedia guest review

6/10 Good

Ok hotel with potential
This resort is old and in desperate need of renovation (they are, however, in a renovation and development process). The rooms are big with comfy beds, but you can hear a lot from outside the room and in between the rooms. The food isn't that great either and there is not much to do in the immediate area around the hotel, you need to go by car to the interesting places. Overall, it is an ok hotel, could be great with some care and love.
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 2-night trip
Verified Expedia guest review

8/10 Very good

Het was een mooi en goed hotel met vriendelijk en behulpzaam personeel. Ontbijt was zeer uitgebreid. Alleen onze key-card werkte niet goed. Overdag geen probleem, maar in de avond doet de card het niet. Moest elke avond naar beneden, waar ze bij de receptie de kaart weer activeerden. Boven deed de kaart het nog niet. Weer maar beneden, komt er iemand mee met de mastercard om de deur te openen. Het zou gerepareerd worden, maar daar merkten we niks van. Elke avond twee keer op en neer omdat de kaart niet werkt is toch wel erg vervelend. Verder hadden we geen warm water om te douchen, wat op zich niet echt vervelend was met de warmte. Maar toen we eenmaal warm water hadden, was het of koud of gloeiend heet. Het was niet mogelijk om het goed in te stellen. Maar buiten dat om, was het een zeer prettig verblijf!
Constance, 11-night trip
Verified Expedia guest review

4/10 Fair

Joeri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charissa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Damian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Een pareltje aan het strand, rustig, mooi!
Hans, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Très agréable séjour, très bon accueil
Excellent séjour après long voyage depuis la France. Le personnel est très accueillant et à l écoute , le service est de qualité. L environnement est très agréable, les chambres spacieuses et confortables. Buffet petit déjeuner formidable.
Sylvie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Goed met aantekening dat het s’avond saai is, en behalve zwemmen is er niets te doen. Wasservice veel te duur in vergelijking met hotels in Ambon stad! 350000 rhp t.o.v. 50.000 rhp.
Verified Expedia guest review

8/10 Very good

Mooi resort, maar wel met achterstallig onderhoud.
Verified Expedia guest review

6/10 Good

Très bel emplacement et coin piscine magnifique. Les chambres commencent à être vétuste et en particulier les salles de bain.
philippe, 2-night trip
Verified Expedia guest review

8/10 Very good

schwimmbad und aussicht hat mich sehr gefallen.die gartenanlage ist schön, leider ist die unterhalt nicht immer gut.
10-night trip with friends
Verified Ebookers guest review

10/10 Exceptional

Great location and truly only star resort in Ambon - great staff and superb stay
3-night family trip
Verified Expedia guest review