Melati Resort & Hotel

3.0 star property
Adults-only hotel with spa, near Kuta Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melati Resort & Hotel

Outdoor pool, free pool cabanas, pool umbrellas
Point of interest
Point of interest
Cleanliness standards
Cleanliness standards

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski rentals
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
Feel at home
  • Private bathroom
  • Separate bedroom
  • Garden
  • Terrace
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 1 of 1 room

Superior Double or Twin Room, Garden View

Highlights

Air conditioning
Separate bedroom
Egyptian cotton bed sheets
Memory foam bed
Sofa bed
Blackout curtains
Day bed
Premium bedding
  • 0.9 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

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About the area

Map
Jl. Pariwisata Pantai Kuta, Kuta, Lombok, 83573

What's nearby

  • Kuta Beach - 12 min walk - 1.0 km
  • Pantai Seger - 15 min walk - 1.3 km
  • Mandalika International Street Circuit - 7 min drive - 4.1 km
  • Serenting and Torok Bare Beach - 16 min drive - 4.5 km
  • Tanjung Aan Beach - 17 min drive - 9.7 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 29 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Terra - ‬17 min walk
  • ‪Mia Mias Kitchen - ‬2 min drive
  • ‪El Bazar - ‬18 min walk
  • ‪Kemangi Bar & Kitchen - ‬11 min walk
  • ‪surfers bar Kuta Lombok - ‬12 min walk

About this property

Melati Resort & Hotel

Take in the views from the rooftop terrace when you stay at Melati Resort & Hotel. Guests can indulge in massages at the spa, and international cuisine is served at Melati Restaurant, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights at this Art Deco hotel.

Languages

English, Indonesian

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 12:30 PM; check-in end time: 11:30 PM
  • Express check-in available
  • Minimum check-in age – 15
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 12
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Area shuttle within 15 metres*
  • Beach shuttle*
  • Shopping centre shuttle*

Other information

  • Caters to adults only

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Ecotours
  • Horse riding/hire
  • Boat tours
  • Fishing
  • Beach nearby
  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Sailing nearby
  • Skiing lessons nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Ski equipment hire

Facilities

  • 4 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Egyptian cotton sheets
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Housekeeping (on request)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Melati Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: IDR 150000.00
  • New Year's Eve (31 December) gala dinner per adult: IDR 150000.00

Optional extras

  • To-go breakfast is offered for an extra charge of approximately IDR 25000 per person
  • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way)
  • Cruise ship terminal shuttle and ferry terminal shuttle services are offered for an extra charge
  • Local area shuttle, beach shuttle and shopping centre shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of IDR 300000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 150000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards.

Also known as

Melati Resort Hotel Kuta
Melati Kuta
Melati Resort & Hotel Kuta
Melati Resort & Hotel Hotel
Melati Resort & Hotel Hotel Kuta

Frequently asked questions

Is there a pool at Melati Resort & Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Melati Resort & Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Melati Resort & Hotel?
Yes, there's free self, valet and extended parking.
Is an airport shuttle service offered by Melati Resort & Hotel?
Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.
What are the check-in and check-out times at Melati Resort & Hotel?
Check-in start time: 12:30 PM; check-in end time: 11:30 PM. Check-out time is 12:30 PM. Late check-out is available for a charge of IDR 300000 (subject to availability). Express check-in is available.
What is there to do at Melati Resort & Hotel and nearby?
During the winter, enjoy on-site recreation such as skiing and return when the snow melts for horse riding and fishing. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Melati Resort & Hotel also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Melati Resort & Hotel?
Yes, Melati Restaurant offers international cuisine, garden views and poolside dining.
What's the area around Melati Resort & Hotel like?
Melati Resort & Hotel is a short 12-minute walk from Kuta Beach and 15 minutes' walk from Pantai Seger.

Melati Resort & Hotel Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Very good

We paid too much but had a good time
We were initially a little disappointed by the location of the hotel - which is on a main road and about ten minutes walk from the beach. There were other cheaper hotels closer to the beach which we hadn't found on the internet (but most of them didn't serve alcohol) - indeed we suspect we paid about double what we would have paid if we had booked locally for this hotel. However the hotel staff were great and we ended up having a really enjoyable few days - staff were very friendly and helpful. Location proved to be good because the hotel was on the main road so gave easy access to all the local restaurants, ATMs, supermarkets, etc.. We ended up getting mopeds and travelling to other beaches which were better than the local one. The rooms had a safe (but this wasn't attached to anything) and like most hotels in this part of the world there was only cold water in the shower.
Peter, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

You get what you pay for!
Cheap but bedding and bathroom needs major attention
Verified Hotels.com guest review

10/10 Exceptional

Like being in our own resort.
Loved the place. The staff are fantastic. It wasn't busy due to not being in busy season. The staff called us by name, we felt like family. If you are the type that doesn't want interaction you can have that too. The included breakfast was excellent as was the meals overall. We had the best room which was huge and right in front of the pool. You can rent a motorbike for A$6 per day. Airport transfer is available at A$15 each way which is quite fair as it is about 25 minutes from airport to Kuta, Lombok. Well worth the price. We will stay there again. They are building a new wing of rooms and doing renovations so it will only get better. Don't worry, The renovations are not getting in the way of a great stay.
Verified Hotels.com guest review

6/10 Good

Nice pool that wasn't working....
Verified Hotels.com guest review

6/10 Good

Was ok but not clean
The Room was full of ants. They were everywhere.
Verified Hotels.com guest review

8/10 Very good

kuta, lombok
Close to main street, restaurants and bars and activities. Hotel staff, especially Mimi, is awesome, so accommodating, our shower had an awful smell that lasted for a day. Smelled like urine. The grounds were quiet, peaceful, clean.
Verified Expedia guest review

2/10 Poor

Avoid.
Expensive. Other similar and better places in area are better priced. We stayed only 2 nights because we had paid online with no refunds. While some staff were wonderful and polite. A lot were VERY rude and made us really uncomfortable about leaving any items in hotel. On arrival, no working air conditioning. Changed rooms. Toilet not working, backing up, long wait to be fixed. Pool area old, run down. Hot pool, uncomfortable. When leaving, we went to pay 5 hours EARLY. hotel machine not working, we wanted to surf and said we would return to pay. informed staff we would be changing, and down at next hotel, we would return to try machine in a few hours. Staff followed us, harassing us and our driver and continued to harass our next hotel staff. Informed manager of the HORRIBLE behaviour of staff. he didnt care. Do NOT stay here. our worst stay of southeast asia so far.
Verified Hotels.com guest review

6/10 Good

Just fair
just fair,we booked superior room,there are one bathroom and one toilet in a room,and wash basin is outside the toilet, so no fight in the morning. Room and furniture look old but was clean and comfort. Hotel facilities look old also. Swimming pool look bit dirty, but i saw two kids used it everyday and from day to night,they bring their toys together and i can hear them laugh when i locked myself in the room, so i don't know but i didn't swim. Wifi was very bad and always can't connected, we have to call to reception and ask them to restart or repair their server for few times per day. Breakfast was in single serving, less choice, taste not good and very salty.You get what you pay.
Verified Hotels.com guest review

2/10 Poor

Very Run Down - Overpriced!
We were in Lombok for our honeymoon and booked to stay in this hotel for 2 nights. At £30 a night, we were not expecting a 5* experience, however we were still very disappointed. The hotel is VERY rough around the edges, dirty, mouldy and very badly maintained. The pool didn't look clean and had a large unfinished edge (like a trench) and the few seats there were around the pool were gross, not to mention the seriously mouldy parasols. We booked a king size suite and paid online. We were shown to a room with two twin beds, that certainly didn't resemble a 'suite'. When we asked about it, the man simply said 'sorry no king available'. Well this would be okay if we had walked in off the street, but when we have already booked and paid for something, that is what you expect to get. We let it go, it wasn't a big deal. The bathroom smelt awful, like old toilet and really stinky drain. It wasn't clean, there was hair stuck to the walls by the shower and we had to keep the extractor fan on and the door shut to try and reduce the putrid smell in the room. Breakfast was poor to average. The only good part was they managed to get us a moped to rent and booked us a car to get back to Senggigi. For the price of this place, you'd be much better off in a little homestay somewhere!
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

A wonderful stay!
We really enjoyed our stay at Melati. So much so that we left to go somewhere else and came back again! The hotel is very handy for restaurants and bars, the staff are very friendly and helpful and the room was big and cleaned every day. Bed very comfortable! We hired scooters which the hotel staff sorted for us and they also arranged to pick us up and drop us off at the airport (for a charge). There was building work going on next door while we were there but it didn't bother us and the hotel is very quiet and peaceful. Would definitely return.
Verified Hotels.com guest review

8/10 Very good

Nice hotel with helpful staff
Staff were helpful and pleasant. A basic nice hotel
Verified Expedia guest review

6/10 Good

comfortable
comfortable,,close to all things.
Verified Hotels.com guest review

8/10 Very good

A week in Bali
This hotel has all the appearances of a 5 star hotel,However it is not up to those standards,but is a rather good stay for the money. The location is good for walking to several places,the beach is a 10 minute walk,several good restaurants in the vicinity.A major shopping mall is only a short walk away also.The staff is very friendly and eager to help. One drawback was a rather poor wi fi service,not available in the rooms,worked so so in the lobby and was listed as available in one of the pool areas. I will stay here again on my next trip,as i consider it value for the money spent.
Verified Hotels.com guest review

8/10 Very good

Nice lower-end resort.
I enjoyed my stay, staff are very friendly and helpful. I think this hotel is a good niche between super-expensive resorts such as the Novatel and basic, backpacker places. Cant talk about the food as I only ever ate breakfast there- but please note the included continental breakfast is very basic, coffee, juice and toast. Bottled water was included and restocked every day which is always welcome. The location is somewhat inconvenient if you are going to spend most of your time at the beach, but nothing a scooter won't fix if you have experience with them (the hotel hires them out at additional, but modest cost) or are feeling brave to learn. The place seemed quite new and my room was improved as I stayed, a soap-dish in the shower appeared while I was away fro the day, as did an air-freshener unit a few days later. Hopefully in the future they will add more comfortable banana lounges at the pool, and lightening.
Verified Expedia guest review

6/10 Good

Overpriced but staff are fabulous
Firtsly, I would have to say that at 36aud per night I was expecting a lot more from this hotel. There are much cheaper homestays that you can book on arrival.It is clean and comfortable but has no atmosphere, the rooms are very plain as is the hotel itself. Didn't use the pool although it did look very clean and inviting. The breakfasts are very average and nothing to write home about. What I was so impressed with was the staff, they always went out of their way to assist. One staff member in particular, I believe his name was Arwan,really went above and beyond. I was attempting to hire a scooter which he was giving me lessons on, but after lacking the confidence for a small fee I paid him to accompany me instead as he took me to the local beaches and village. His professionalism and desire for me to have a great holiday really made my trip. Lastly, as a word of warning, if you need to book ferrys etc I would recommend doing this at the hotel, as I purchased from 'Bobby' across the rd (and apparently a brother to one of the staff members) and was left stranded after my ferry with no transfer waiting, and had to pay another 2 times to get back to Bali.
Verified Hotels.com guest review

8/10 Very good

Nice
Very nice hostel the room is beautiful The only problem is the swimming pool but actually if you go in kuta to stay in your hostel its a big mistak because close to kuta are the most beautiful beaches I never see
Verified Expedia guest review

6/10 Good

Run down but good location
The location is good on a street with many great restaurants and close to attractions. The staff is super friendly and the rooms are ok, although very run down. For instance the toilet seat was broken with sharp plastic splinters in it, the pool was not clean and the water not replaced. The hotel needs to be renovated but if you just need a place to sleep at night, it is ok because of the location and staff.
Camilla Funch, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Renovierungsbedürftig
In die Jahre gekommendes Hotel, das rundum renovierungsbedürftig ist. Das Badezimmer war eine Zumutung, die Toilette stank, Wasserversorgung nicht immer gewährleistet. Der Pool war außer Betrieb, moosiges Wasser begrüßte uns jeden Morgen. Einen Preisnachlass gab es natürlich nicht. Das Frühstück war akzeptabel, schlicht und einfach. Das einzig positive waren die an und für sich freundlichen Mitarbeiter, die den schlechten Gesamteindruck jedoch auch nicht ändern konnten. Insgesamt alles andere als empfehlenswert!
Nils , 3-night trip
Verified Expedia guest review

8/10 Very good

Clean rooms and friendly staff
Good hotel in a good location in Kuta. The are severeal good restaurants in the area and it was a perfect place for us to stay for exploring Lombok and the surrounding beaches. The room was cleaned everyday and the staff was very friendly and helpful. The breakfast included offered different options and we were more than satisfied. There seemed to be som problem with the cleaning of the pool so we didn't use it. But overall we enjoyed our stay and it filled our purpose. We extended our stay. We also rented motorbikes and had no hassle with it.
Verified Hotels.com guest review

6/10 Good

Normal en estos lugares
Calidad precio justito, el personal muy amable y correcto.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Katastrophe! Nicht buchen!
In allen Zimmer tropfte Schimmel von der Decke, moderiger Geruch, widerliches "Bad" ohne Fenster oder Lüftung. Selbst für den relativ geringen Preis eine absolute Frechheit! In der Umgebung gibt es viele günstige und saubere Homestays. Wir haben obwohl wir schon im Voraus bezahlt hatten (Fehler!) nicht dort übernachtet. Hotel-Team nicht einsichtig und völlig überfordert.
Verified Expedia guest review

6/10 Good

Ok
Fint til en backpacker, som trængte til sit eget værelse.
Verified Hotels.com guest review