The Cotton Sail Hotel, Tapestry Collection By Hilton

Stay was very good. Staff is super friendly and Jarrod who was the bellhop and valet was awesome and very helpful. Am very impressed with the staff and the hotel it’s self.

The bed had a piece of metal sticking out of the bed that ripped my jeans and cut my wife’s ankle took 2 days to get fixed.

Love the hotel, noise from rooms above late night, early morning. Not good for getting a nights sleep. Not sure that I would stay there again.

Room was nice. Was supposed to receive 2 free drinks per night for platinum member. Front desk indicated they had no record of this after I showed them the reservation and only offered water/juice refused alcoholic drinks at their bar. Will not stay there again!!

Overall a great stay! Valet parking but also public parking is nearby. I had read a few negative reports about this hotel but we did not experience any issues. AC was fine. Everything was clean. Loved the floors. Rooms are a bit narrow but certainly not a reason not to stay. Very easy to walk along the river or up into downtown. Of note we were on the ground level floor and there is a patio outside the window.... and the windows are large. Very easy to see outside but also for others to see in. It was a little loud in the morning when traffic started up but not bad. Not a reason to not stay. Others have written about the river side being the same down low. This motel is built into the with floors above and below the check in floor. I would certainly stay again!

This was the best bed we have ever slept in. I did not give it a perfect score due to the noise above us, a lady in heels stomping around on the wood floor, although she did stop when we banged on the wall. Also strange noises (mechanical?) woke us up the first night. The location was perfect and the people are so friendly. We stopped at the visitor center and got a 48 hour parking pass and parked in the public parking garage nearby and didn't need the car the whole time. There is an elevator to River Street, a bar with a view and a great restaurant on site. Easy walk to the squares and city market. Be aware that a city view room may be of the parking lot.

Nice accomodations. Friendly staff.

Great location. Price high for general condition and cleanliness.

Staff was wonderful and very helpful. Great location for the cost! Great food downstairs at the restaurant and awesome view at the upstairs bar. Would definitely only stay here next time, easy decision.

I reserved 2 rooms. We arrived around 3p and one room was ready. They texted later when the other room was ready. The 2nd room was great. 4th floor balcony. My room was on the 3rd floor no balcony. The musty smell in the 3rd floor room was awful. It woke me up throughout the night. The next morning I requested a different room because of the smell. It was then that I realized I had paid for 2 balcony rooms. The hotel apologized and moved us to the room we paid for. The balcony (and open door) allows for ventilation and the old building, musty smell is barely detectable. The hotel did not offer any compensation for giving us the wrong room. In all fairness, I didn’t push the issue. Next time I’ll pay attention to what I paid for. It’s a nice hotel, great location. I would only stay here again if I could be guaranteed a balcony. It would not be my first choice at the price I paid.