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Resorts World Genting - Resort Hotel

3.5 star property
Hotel with casino, connected to a shopping centre, near Genting SkyWorlds Theme Park

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Photo gallery for Resorts World Genting - Resort Hotel

Lobby
Shopping centre
Dining
Children’s play area – indoor
Interior
Surrounded by lush greenery, Resorts World Genting - Resort Hotel offers a serene escape with a garden and bar. Connect to WiFi in public areas, take advantage of luggage storage, and enjoy the convenience of tour/ticket assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Casino
  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Self parking
  • Business centre
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

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Restaurant

Resorts World Genting - Genting Skyworlds Hotel

  • Airport transfer
  • Restaurant
  • Cots available
  • Laundry facilities
7.4 out of 10, Good, 117 reviews
Resorts World Genting - Genting Skyworlds Hotel
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About the area

Map
Genting Highlands,Genting Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • Skytropolis Indoor Theme Park - 6 min walk - 0.5 km
  • First World Plaza - 6 min walk - 0.5 km
  • Arena of Stars - 8 min walk - 0.7 km
  • Genting SkyWorlds Theme Park - 11 min walk - 0.9 km
  • Genting Highlands Premium Outlets - 15 min drive - 8.7 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 84 min drive
  • Kuala Lumpur Gombak Station - 46 min drive
  • Batu Caves Station - 48 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 48 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬8 min walk
  • ‪Tealive - ‬2 min walk
  • ‪Munakata Ramen - ‬8 min walk
  • ‪Richdad Cafe - ‬8 min walk
  • ‪Chicken Claypot House 鸡煲之家 Genting Highlands - ‬6 min walk

About this property

Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel features a casino and puts you within a 15-minute walk of Genting SkyWorlds Theme Park. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Genting Highlands Premium Outlets.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 835 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The Genting Highlands Theme Park will be closed for renovation until further notice.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Bowling alley

What to do

  • Bowling alley
  • Pool table

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Casino

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 85 per night

Parking

  • Self-parking is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel
Resorts World Genting Genting Highlands
Resorts World Genting
Resorts World Genting Resort
Resorts World Genting Resort Hotel
Resorts World Genting - Resort Hotel Hotel
Resorts World Genting - Resort Hotel Genting Highlands
Resorts World Genting - Resort Hotel Hotel Genting Highlands

Frequently asked questions

Are pets allowed at Resorts World Genting - Resort Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Resorts World Genting - Resort Hotel?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Resorts World Genting - Resort Hotel?

You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Resorts World Genting - Resort Hotel?

Yes, there's a casino.

What is there to do at Resorts World Genting - Resort Hotel and nearby?

On-site recreation at Resorts World Genting - Resort Hotel includes bowling. Enjoy amenities such as a casino and a garden.

Are there restaurants at or near Resorts World Genting - Resort Hotel?

Yes, there's an on-site restaurant.

What's the area around Resorts World Genting - Resort Hotel like?

Resorts World Genting - Resort Hotel is a short 11-minute walk from Genting SkyWorlds Theme Park and 6 minutes' walk from Skytropolis Indoor Theme Park.

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Resorts World Genting - Resort Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Nice stay with a view with the family.

Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend
Lim, 3-night trip

10/10 Exceptional

Good
MUI EE, 3-night trip

8/10 Very good

Big room

6/10 Good

A basic hotel with high price. No wifi in the room. Only available at the hotel lobby.
1-night trip

8/10 Very good

Overall was great. Too noisy no sounds proofing

10/10 Exceptional

A Highland Surprise.

We were overwhelmed by the lenghths to which the staff accommodated our needs to be in different parts of the overall resort at different times. Because most of the major hotels and attractions are interconnected with undercover links and escalators, walking from one to another was relatively easy on such a steep location.
Barbara, 3-night trip

10/10 Exceptional

with family

better than first world actually, but the service from the hotel is just not friendly. even no wifi here. it sucks nowadays don't have wifi at hotel.
theresia, 5-night trip

4/10 Fair

no wifi in room.

Such grand hotel there is no wifi in the room. No provide toothbrush & toothpaste. End up we have to buy our own.
2-night trip

2/10 Poor

Poor customer service with sometimes rude behaving receptionist. Room is not clean.
Xun Jie, 3-night trip

4/10 Fair

Julie, 2-night trip

10/10 Exceptional

SOH, 3-night trip

10/10 Exceptional

Khoo Koh, 4-night trip

8/10 Very good

Lian peng, 2-night trip

8/10 Very good

ELIANA, 2-night trip

6/10 Good

여러모로 불편했던 호텔

우선 룸에서는 와이파이가 없어서 와이파이를 사용하려면 호텔 로비로 내려가야하는 점이 가장 불편합니다. 우리가 묵었던 룸의 창문이 꼭 닫히질 않아 차고 축축한 공기가 계속 유입되어 지내기가 불편했습니다. 이불에서 퀴퀴한 냄새가 나서 불쾌했습니다. 체크인 과정이 너무 복잡합니다. 완전한 모바일 시스템도 아니고 프런트 직원의 도움을 받아야하는 것도 아니라서 프런트에서 회원등록하고 다시 키오스크로 가서 다시 체크인해야하고, 너무 복잡하고 번잡했습니다. 또한 Food Factory의 아침식사 뷔페는 절대적으로 추천하지 않습니다. 먹을 것도 없고 어수선하고 비위생적이고.
Hee Kyung, 1-night trip

10/10 Exceptional

6/10 Good

Eng Keen, 1-night trip

4/10 Fair

Looi, 1-night trip

8/10 Very good

2-night trip

8/10 Very good

Bad check-in experience

The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
2-night trip

6/10 Good

LOK YI, 1-night trip

6/10 Good

Not
Mohammed, 1-night trip

8/10 Very good

Rebecca, 3-night trip

10/10 Exceptional

2-night trip

4/10 Fair

Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
TWTYK, 1-night trip