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Hatten Hotel Melaka

Photo gallery for Hatten Hotel Melaka

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Hatten Hotel Melaka

Hatten Hotel Melaka

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Hatten Square

7.8/10 Good

1,004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Pool bar
For families
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Malacca City
  • Jonker Street Night Market - 14 min walk
  • Dataran Pahlawan Melaka Megamall - 2 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 90 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Molten - 2 min walk
  • Jeta Groves - 3 min walk
  • Ah Hui Bak Kit Teh - 3 min walk
  • Restaurant D' Tandoori House - 3 min walk
  • Ee Ji Ban Chicken Rice Ball - 3 min walk

About this property

Hatten Hotel Melaka

A great choice for a stay in Malacca City, Hatten Hotel Melaka features an airport shuttle. You can visit the spa to indulge in massages, facials or aromatherapy, and Chatterz serves lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. The sightseeing and overall comfort get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

At a glance

Hotel size

  • 704 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property accepts credit cards and mobile payments. Cash is not accepted.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (MYR 20 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Free area shuttle within 2 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Free local shuttle

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (15371 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chatterz – This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge – This rooftop bar only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 40.81 for adults and MYR 40.81 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Parking

  • Valet parking costs MYR 20 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and mobile payments. Cash is not accepted.

Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay.

Also known as

Hatten Hotel Melaka Malacca
Hatten Hotel Melaka
Hatten Melaka Malacca
Hatten Melaka
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

Does Hatten Hotel Melaka offer free cancellation for a full refund?
Yes, Hatten Hotel Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hatten Hotel Melaka?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Hatten Hotel Melaka?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hatten Hotel Melaka?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hatten Hotel Melaka?
Yes. Valet parking costs MYR 20 per day.
Is an airport shuttle service offered by Hatten Hotel Melaka?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hatten Hotel Melaka?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Hatten Hotel Melaka and nearby?
Hatten Hotel Melaka has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Hatten Hotel Melaka?
Yes, there's an on-site restaurant, Chatterz. Nearby restaurants include Restaurant D' Tandoori House (3-min walk), Ee Ji Ban Chicken Rice Ball (3-min walk) and Cottage Spices Nyonya Restaurant (3-min walk).
What's the area around Hatten Hotel Melaka like?
Hatten Hotel Melaka is in the heart of Malacca City, a short 1-minute walk from Dataran Pahlawan Melaka Megamall and 2 minutes' walk from Mahkota Parade Shopping Mall.

Overall score and ratings

7.8

Good

7.7/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Very good

Short 2 nights relax vacation.
Room was spacious and comfortable, generally clean although looks a bit dated and in need of some refurbishment. Breakfast spread was good with much choices available from local to western. Check-in was hassle free though a bit rigid on the check-in time despite being less than 1 hour to published timing. On a positive note, service provided by the counter staffs was good and housekeeping was prompt in answering request.
Kevin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Chee Beng, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel rooms feel dark, bathroom’s corners have mold or whatever dark color (didn’t bother to check). Overall very disappointed.
JEFFRY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

De Souza joseph, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Grace, 1-night trip
Verified Hotels.com guest review

6/10 Good

Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night trip
Verified Hotels.com guest review

2/10 Poor

not a great place to stay
房间冰箱有发莓味、不冷.2个电话不通.没电源冲凉部很脏 电视节目看不清第二天换房、只给一条毛巾,厕所门后部没手柄.锁上就出不来还好有好友在,最吃惊的,隔天才知不门不能上锁打电话到前台、工作人员也没出现.想出去吃担心.共换了三间房间.这是5星洒店吗
Mee kuet, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Long week-end stay with friends
We booked 4 rooms for this long weekend stay with our friends. All rooms had issues (hand shower not working, terrible cold smoke smell, no bathroom floor mat, window not closing properly, etc). The hotel is quite run down. There is no check by housekeeping before we are given the rooms, as many items were missing (no hairdryer in 2 rooms, missing floor mats, missing mugs, etc. Rooms overlooking the pool must endure the screaming children all day long. The staff are generally friendly, but few speak proper english. Quality of breakfast buffet is industrial. Coffee is from Nescafe.
Frederic, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Room amenities
We arrived around 1.30pm, then was given room at the corner. The room's safety box cannot be opened, air con also not cold, then we asked to change the room. This time we got room one floor higher, also at the corner. This time the safety box can't be locked as no battery and it is unscrew to the wall. Easily be moved. Phone also has no cable. TV also not working. Then we asked change the room again. This time I asked for room not at the corner one. So for the 3rd time, we switched the room again. This time everything should be fine except has no kettle to boil water. But this is fine. We can ask for it. I just wonder how hotel have never checked if the room amenities is complete or not.
2-night trip
Verified Hotels.com guest review