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Mercure Jakarta Simatupang

4.0 star property
Indulge in global cuisine and blissful massages while surrounded by lush gardens. Whether lounging poolside or exploring nearby attractions.

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Photo gallery for Mercure Jakarta Simatupang

Indoor pool, outdoor pool
Exterior
View from property
Exterior
Privilege, Room, 1 King Bed | View from room
Experience the luxurious ambiance of Mercure Jakarta Simatupang, where you can unwind by the indoor or outdoor pool. Treat yourself to a rejuvenating massage at the spa or explore international flavors at Biztro Graffiti. With in-room WiFi, a rooftop terrace and coffee shop/cafe on site, this upscale hotel is perfect for relaxation and convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Spa
  • Free parking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • 8 bedrooms
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
The current price is €45
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

8 bedrooms, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
8 bedrooms
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

8 bedrooms, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
8 bedrooms
Hairdryer
Private bathroom
Bidet
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
8 bedrooms
Hairdryer
Eco-friendly toiletries
Bidet
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
8 bedrooms
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Free minibar items
LED TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Free parking
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The price is €63
includes taxes & fees
9 Mar - 10 Mar
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About the area

Map
Jl R A Kartini No 18, Lebak Bulus, Jakarta, Jakarta, 12440

What's nearby

  • Pondok Indah Mall - 3 min drive
  • Cilandak Town Square - 4 min drive
  • Gandaria City Mall - 6 min drive
  • Blok M Square - 7 min drive
  • Ragunan Zoo - 7 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 36 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive
  • Pondok Betung Station - 5 min drive
  • Jakarta Kebayoran Station - 7 min drive
  • Pondok Ranji Station - 7 min drive
  • Lebak Bulus Grab Station - 8 min walk
  • Fatmawati MRT Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bubur Ayam Bandung Dadang - ‬7 min walk
  • ‪Graffiti Restaurant - ‬1 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Cuppa Coffee Inc - ‬3 min walk
  • ‪Inul Vizta - ‬5 min walk

About this property

Mercure Jakarta Simatupang

Mercure Jakarta Simatupang features a rooftop terrace and puts you within a 10-minute drive of Blok M Square. Guests can indulge in massages and enjoy international cuisine at Biztro Graffiti, which is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and an outdoor pool. The property is only a short walk to public transportation: Lebak Bulus Grab Station is 8 minutes away.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 232 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • 8 bedrooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Biztro Graffiti – This bistro specialises in international cuisine and serves breakfast, lunch and dinner.
MnM Lobby Lounge – This lobby lounge only serves light fare.
Karumba Rooftop Rum Bar – This poolside rooftop bar specialises in international cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 157300 per person
  • Airport shuttle service is offered for an extra charge of IDR 399000 per vehicle (one-way. Maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Jakarta Simatupang Hotel
Mercure Simatupang Hotel
Mercure Jakarta Simatupang
Mercure Simatupang
Mercure Jakarta Simatupang Hotel
Mercure Jakarta Simatupang Jakarta
Mercure Jakarta Simatupang Hotel Jakarta
Mercure Jakarta Simatupang CHSE Certified

Frequently asked questions

Does Mercure Jakarta Simatupang offer free cancellation for a full refund?

Yes, Mercure Jakarta Simatupang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Jakarta Simatupang?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Mercure Jakarta Simatupang?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Jakarta Simatupang?

Yes, there's free self parking.

Is an airport shuttle service offered by Mercure Jakarta Simatupang?

Yes, an airport shuttle is available. The charge is IDR 399000 per vehicle one-way.

What are the check-in and check-out times at Mercure Jakarta Simatupang?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Mercure Jakarta Simatupang and nearby?

Mercure Jakarta Simatupang has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.

Are there restaurants at or near Mercure Jakarta Simatupang?

Yes, Biztro Graffiti offers al fresco dining and international cuisine.

What's the area around Mercure Jakarta Simatupang like?

Mercure Jakarta Simatupang is in Cilandak, a short 8-minute walk from Lebak Bulus Grab Station.

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Mercure Jakarta Simatupang Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Nice location.
CHINMING, 1-night trip

10/10 Exceptional

Excellent food and service
Adam, 1-night trip

10/10 Exceptional

Reasonable price and kind staffs
I stayed this hotel for eight nights for business trip and I think the good point of this hotel is that their breakfast is good and there is a small gym but it's OK ,,plus staffs are very kind and I think room is quiet big enough compared with its price. I didn't know this when I was at this hotel, but when my flight was cancelled and I went to S***s b***n Simatupang hotel near this hotel,,,, I realized that Mercure Jakarta Simatupang hotel is much cleaner!
YICHUL, 8-night trip

10/10 Exceptional

Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and well-maintained. The staff are also attentive to our requests. I, frankly speaking, had enjoyable and pleasant stay and hope to come back whenever time permits. Thanks Team…
Sondang Meyhwa Angeline, 6-night trip

6/10 Good

Overall it was ok
doo hyun, 4-night trip

10/10 Exceptional

Great hotel
Dorron, 5-night trip

10/10 Exceptional

N/A
N/A
Ibrahem, 6-night trip

4/10 Fair

What went wrong with Mercure simatpang Jakarta
So I’ve stayed here a few times and it’s always been ok this time a noticable difference 1 ordered room service nothing arrived !! 2 tried to use the safe it didn’t work and it also wasn’t fixed in position so anyone could if it worked take the entire safe !! 3 yes there was a fridge but not plugged in !!!! Easy to fix just plug it in 4 tv no stations the antenna was unplugged fixed it. !!! 5 toilet hose leaked 6 parts of the sink decor damaged didn’t look great 7 sink plug didn’t work can’t hold water in sink All in all the hotel is on the decline since my last visit seems no maintenance is done 8 used the gym the treadmill works but the stop and emergency stop don’t not an issue for me but someone may get injured if they can’t stop it Probably won’t stay here again the hotel is in need of some regular maintenance I noticed that the room floor wasn’t cleaned or vacuumed during. 3 day stay ( as I had left some crumbs on the floor under the desk on day one and still there on day 3 ) And the towels had brown marks on and were not changed daily
Probably missing the point of a safe if you can run off with it !!!!!!!! But regardless it didn’t work so useless
jonathan, 3-night trip

8/10 Very good

Room cleaniness terrible!
1st time stayed in this hotel but it was terrible experience. I found 2 small crockcoach inside my room!
Chee Punn, 2-night trip

2/10 Poor

I think the hotel is dated needs to revamp.
Robin, 1-night trip

8/10 Very good

Easy to go anywhere
Shirley, 2-night trip

8/10 Very good

I stay there after my surgery and they are very helpful stuff abd I feel so relax to enjoy my recovery there. The location near by hospital and restaurant as well.
Dwipa, 2-night trip

10/10 Exceptional

very good
Dorron, 1-night trip

8/10 Very good

The staff at the Mercure were very kind and super helpful. The breakfast was a great range and the coffee was good. The pool was not in action but the area up near the pool was a great spot to sit and watch the clouds roll through. The downside was that there was a lot of mold in the bathroom shower area, and the bathroom floors around the toilet and general area didn't seem as clean as they could be. Also, the shower was not pleasant to use - one shower head kept facing the wall and I had to hold it and the rain shower spurted everywhere.
2-night trip

6/10 Good

Hotel is OK a bit run down. Found stains on the chair, and the shower tray also looks stain and worn down. Asked for extra mineral water, they said it's chargeable and I said OK, but it never came up. Bed is a bit hard as well. I guess you get what you pay for.
2-night trip

6/10 Good

wake up!
have been before. arrived late night - asked the desk staff for an early morning call (flight to catch). the person understood and pressed some buttons and confirmed. No one woke me - luckily i set my phone alarm. this should NOT happen
clive, 1-night trip

6/10 Good

Is it Mercury ?
Not clean & smelly. Breakfast is worst ! I asked to fix the safe box in room but never fixed during my 1 week stay.
Jongha, 5-night trip

6/10 Good

Was disappointed this time round. Round was 817, the flooring at the toilet entrance was in bad shape, which could injure someone. The shower pressure was very low and the room has a smell when I entered
LIANGYOU, 1-night trip

8/10 Very good

Maho, 3-night trip

6/10 Good

一人のスタッフの対応だけが気になりました。
全般的に良かったのですが、Hiltonというホテルのような名前のスタッフの対応が悪く大変残念でした。
3-night trip

10/10 Exceptional

Jayakumar, 5-night trip

8/10 Very good

Hock Chuan, 3-night trip

8/10 Very good

DONGNYEOK, 2-night trip

6/10 Good

Arsalan, 3-night trip

10/10 Exceptional

Ngo Sang Tiffany, 2-night trip