2/10 Poor
6 December 2016
Not comfortable at all
We got a basic double room here, and it was so small and the bed took up so much space that we could barely fit ourselves + luggage into it! Being backpackers, we don't even have that much stuff. There were decorative holes in the walls near the ceiling, presumably for air flow, but they mostly let in mosquitos that ate us throughout the night.
The staff, though friendly, also didn't always seem to know what was going on, making it hard to extend our reservation or even get information about the city. Maybe it was a language barrier, but we both speak Spanish and haven't had this issue at other hotels/hostels.
Natalie
Verified Hotels.com guest review