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All properties in Flores, Peten, Guatemala
1 room, 2 adults

Hotel Casazul

2.5-star2.5 stars
Calle La Union, Flores, Peten, 01010, Guatemala

No-frills Flores guestrooms with balconies
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Beautiful balcony to watch the sunset on. Great location!Jan 24, 2020
  • The balcony on 3rd floor over looking lake was gorgeous for watching the sunset! Very…Dec 10, 2019

Hotel Casazul

from €47
  • Standard Twin Room
  • Triple Room, 2 Twin Beds
  • Single Room

What’s around Hotel Casazul

Landmarks

  • Lake Petén Itzá - 1 min walk
  • Las Guacamayas Biological Station - 2 min walk
  • Flores Dock - 6 min walk
  • Maya Mall - 13 min walk
  • Central Park - 15 min walk
  • Santa Barbara Island Museum - 41 min walk
  • Petencito Zoo - 42 min walk
  • Maya Biosphere Reserve - 15.8 mi / 25.4 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 12 min drive
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-10 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport drop off (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Hotel Casazul’s small print

Also known as

  • Casazul
  • Hotel Casazul Flores
  • Hotel Casazul Hotel Flores
  • Casazul Flores
  • Hotel Casazul
  • Hotel Casazul Flores
  • Hotel Casazul Hotel

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge of GTQ 50.70 per person

Airport shuttle service for children costs GTQ 50.70

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Casazul

  • Does Hotel Casazul offer free cancellation for a full refund?
    Yes, Hotel Casazul does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Casazul?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Casazul?
    Sorry, there's no onsite parking at Hotel Casazul.
  • Are pets allowed at Hotel Casazul?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Casazul?
    You can check in from 3:00 PM - 10 PM. Check-out time is noon. Express check-in is available.
  • Are there restaurants at or near Hotel Casazul?
    Yes. Nearby restaurants include Maracuya (3-min walk), Restaurante Capitan Tortuga (4-min walk), and El Zotz (4-min walk).
  • Is airport shuttle service offered by Hotel Casazul?
    Yes, a shuttle from the hotel to the airport is available. The charge is GTQ 50.70 per person.

Recent reviews

Fabulous 8.8 From 40 reviews

Very Good 8.0
Great views and quite location. My comment was that mattress was in bad shape.
us2 night trip with friends
Exceptional 10.0
This hotel is very clean, updated and modern! It is in a good location and has lovely balconies.
us1 night trip
Exceptional 10.0
Low cost, nice place low cost nice place low cost nice place low cost nice place
us1 night family trip
Very Good 8.0
In spite of not serving breakfast it is a very good hotel. Very good staff and a beautiful terrace with a fantastic lake view
us2 night family trip
Very Good 8.0
The staff at Hotel Casazul is extremely nice and welcoming. The hotel is not big but has a nice view of the lake, especially at sunset. The only unfortunate thing is that there are electrical/telephone wires right in the middle of your view. The island of Flores is small and the hotel is conveniently located near a lot of good restaurants. Most are within 5-10 minutes walking. The bed is somewhat uncomfortable, but the hotel had a decent shower with hot water. There is also a refrigerator if you need to store food/snacks. They have air conditioning as well, which is a plus because it gets hot and humid on Flores. I would probably stay again at Casazul. It's not quite as beautiful as the photos, but it offers a good option for travelers who want to stay on the island of Flores.
us2 night romance trip
Fair 4.0
The hotel appeared to be run down and not what we were expecting. I made sure to book rooms at hotels that had a pool,restaurant and parking. This hotel had none of these. Their solution was that we could change into our bathing suits and walk a couple blocks to another hotel of theirs that did have a pool. Then walk back, change and walk back down to go eat. Obviously not logical. We asked to transfer our rooms to their other hotel which they were able to do with us of course paying the difference in rates. The hotel we actually stayed was great! Completely night and day! I would not stay at Hotel Casaazul but I would in a heartbeat stay at their hotel in Santa Elena (literally just on the mainland part of the lake, still had lake views)
us1 night family trip
Poor 2.0
Great hotel pictures but terrible experience
We went for 3 nights to Peten, we wanted to stayed in this hotel all the nights but it was almost completely booked, so we only get the "chance" to stay for one night. Luckily. The hotel is very well located, the terrace view its beautiful and we felt safe. The staff was terrible, but there a was a woman who was the worst. We reported a problem with the AC because it started dropping water, and she started yelling at me that it was our fault because the control was under 20 degrees and she turn off the AC for one hour and she took the control with her. I asked her to return the control because we were about to leave and when you are using a hair dryer with the Flores temperature, you need the AC. Nobody told us that we should keep the AC above 21 degrees. When we came back, the room was obviously very hot, it took almost half an hour to freshen up. When we were getting ready to sleep, the most disgusting thing happened... a cockroach appeared in the bathroom. I couldn't sleep. And even if I could the ring would have waken me up several times. We stayed in the first floor and there was people getting into the hotel, and the bell ringed ridiculously loud. Impossible to rest and have a good time with all this inconvenients.
la1 night romance trip
Very Good 8.0
Good location. Simple but very clean, cozy and comfortable. Very nice helpful staff
us1 night family trip
Exceptional 10.0
Great spot in Flores.
We choose this place based on location and seemingly cleanliness on pictures. I’m happy to report that this is correct. Although the place is a little more than the average of the area, it’s well worth it. My itinerary was not quite set when I arrived, but ended up making an additional two reservations here. The staff was very friendly and helpful. They held our luggage for a few days while went did a hike out to El Mirador. They have bread and coffee in the morning for free and free cold and hot water throughout the day. There is a really good restaurant called big fish about three houses down that has great garlic shrimp. Pleanty of hot water and air conditioning. Would stay here again. Also, I stayed in a twin bed room, but they are not twin beds, more like a full or queen size and two beds.
Adriana, us2 night romance trip
Exceptional 10.0
Great location, super clean, nice and helpful staff. We enjoyed our stay.
us2 night family trip

Hotel Casazul