Hotel Emas Tawau is a great choice for a stay in Tawau. Guests indulge in massages, then grab a bite to eat at the restaurant. A sauna and a steam room are other highlights.
Languages
English
At a glance
Hotel size
102 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
24-hour room service
Working away
Business centre
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Sauna
Steam room
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free weekday newspapers
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Special features
Dining
Cacao Palace – On-site restaurant.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for MYR 50 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Also known as
Hotel Emas Tawau
Hotel Emas
Emas Tawau
Hotel Emas Tawau Hotel
Hotel Emas Tawau Tawau
Hotel Emas Tawau Hotel Tawau
Frequently asked questions
Does Hotel Emas Tawau offer free cancellation for a full refund?
Yes, Hotel Emas Tawau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Emas Tawau?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Emas Tawau?
Sorry, there's no on-site parking at Hotel Emas Tawau.
Is an airport shuttle service offered by Hotel Emas Tawau?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Emas Tawau?
Check-in start time: 2 PM; check-in end time: 6 PM. Check-out time is noon.
What is there to do at Hotel Emas Tawau and nearby?
Hotel Emas Tawau has a sauna and a steam room.
Are there restaurants at or near Hotel Emas Tawau?
Yes, there's an on-site restaurant, Cacao Palace.
What's the area around Hotel Emas Tawau like?
Hotel Emas Tawau is in the heart of Tawau, a short 8-minute walk from Tawau Tanjung Market and 19 minutes' walk from Wisma Persekutuan Tawau.
Hotel Emas Tawau Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
6/10 Good
14 October 2023
CHEE
CHEE, 1-night trip
Verified Expedia guest review
6/10 Good
12 April 2018
Aged hotel with A LOT to improve
reached late evening to check in, rooms were already available. upon reaching the room, noticed the room was very musky. no decent wardrobe and the air cond was very noisy at times. the fridge cant be switched on as it was moved from its original location thus the plug was too far away. the wifi was also out of service. second day, had to ask the front desk to ask the staff to move the fridge, fix the internet and check on the water supply as there was water disruption on the second day! breakfast was very limited and the restaurant didnt refill the unavailable dishes. noticed they were signages with different directions for the Kiblat in the room and both directions were wrong. the bedding was not very comfortable and didnt manage to sleep properly at night. very poor soundproof and could hear some teens laughing and smoking along the corridor. the front desk counter staff were not very friendly, not very courteous and they hardly smile. the only staff worth the praise was Awal who works at the restaurant: very courteous and friendly.
Elle
Elle, 3-night trip
Verified Expedia guest review
6/10 Good
25 October 2016
Verified traveller
Verified Hotels.com guest review
8/10 Very good
30 December 2015
My 1st stay at Emas Hotel Tawau
Confortable. The bed matches my sleeping conditions.
Verified traveller
Verified Hotels.com guest review
4/10 Fair
27 March 2015
Quite and near to bus terminal
Only the toilet need to improve. A bit difficult for muslim like us to take wudhu for prayer as no pipe in the bathroom only shower
dg su
Verified Expedia guest review
6/10 Good
8 January 2015
Good for Business Trip
Room was quite okay, cofy and enlighting. But Breakfast has limited choices and no convenience stores around the hotel. The room is big and spacious. Iron board needs to be changed as the cover is torned. A lot of information has being provided in the room for review purposes. TV Programme are limited to few channels only, eventhough ASTRO guide has been provided, but didn't serve any purpose. Controling water temperature was a bit hard. Requested airport transfer but unable due to festive season.
MICHAEL
Verified Hotels.com guest review
6/10 Good
20 December 2014
Nice hotel
Just anice hotel and did not have any problem when staying there
Nurul
Verified Expedia guest review
8/10 Very good
9 December 2014
Nice hotel for honeymoon.
Everything is consider good for the hotel. Just when coming to breakfast ...its a bit late for food serving. 10% of the food haven't yet come out and some of us already complete their breakfast.
Rose
Verified Expedia guest review
8/10 Very good
21 April 2014
Verified traveller
Verified Hotels.com guest review
6/10 Good
23 October 2013
Tawau hotel
Hotel is decent for this town as there is not too many high end places to stay if the resorts in Sipadan are full. Emas hotel has a transport service to Tawau Hillls Park Where the rainforest is still pristine with lots of native wildlife. Hotel is pretty well managed as it is owned by a local cocoa company.
A10G
Verified Hotels.com guest review
8/10 Very good
3 October 2012
Hotel Emas is definately an older hotel, however our room was spotless and comfy. The staff were the most helpful we had encountered on our trip and although it is about a10min walk from most other hotels, we felt safe walking the streets and there were a fair few eating locations near-by.
Die Angaben in der mobilen App Version sind in wesentlichen Punkten falsch. Wir suchten ein Hotel in der Nähe des Flughafens Tawau. In der Entfernungs-Beschreibung war von 2,5 km Entfernung zum Flughafen die Rede. Die Verlinkung in der App führte uns tatsächlich ca. 3 km vom Flughafen entfernt in eine Sackgasse. Tatsächlich befand sich das Hotel Mitten in Tawau ca. 25 km vom Flughafen entfernt. Mehrkosten von 80 MYR fürs Taxi sind einzuplanen.
Rezeption fand unsere Buchung von Hotels.com nicht, weil angeblich der Manager tagelang seine E-Mails nicht las. Check in dauerte dadurch 1 Stunde. Die Teppiche auf den Hotelfluren waren versifft, gehören schon lange entweder gründlich gereinigt oder ersetzt. Das Zimmer entsprach den Angaben und den Vorbewertern mit Ausnahme der angepriesenen TV-Sat-Programme (nur zwei Örtliche Sender - einer in chinesischer der andere in malaysischer Sprache - in schlechter Qualität empfangbar). Die Klimaanlage funktionierte nur sehr mäßig. Das Frühstück-Buffet war landestypisch reichhaltig präsentiert. Unbedingt den in der Gegend um Tawau angebauten Kakao probieren!
Claudia
Verified Hotels.com guest review
10/10 Exceptional
5 April 2014
早餐丰富 离车站近 设施齐备干净
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
5 April 2014
这家是我去沙巴性价比最高的一家 还含早 酒店设施都非常不错
Verified traveller
Verified Hotels.com guest review
8/10 Very good
23 September 2013
干净
基本上还好
Verified traveller
Verified Hotels.com guest review
4/10 Fair
19 August 2013
Nothing more than OK
Luckily we were only staying here one night. We had a cockroach greeting us at the door to the bathroom. There was alot of dust on the floor next to the bed. However, the staff was very nice and helpful. The restaurant was not great, at least not for us, maybe it depends on what you order. The breakfast was good.
Verified traveller
Verified Hotels.com guest review
6/10 Good
19 July 2013
TinRasDK
Verified Hotels.com guest review
6/10 Good
23 May 2013
Fuer eine Uebernachtung ist es ok
zentral gelegen aber ziemlich altes Hotel, das eine Renovierung dringend noetig hat. Das Restaurant ist gut und guenstig,
Very friendly and helpful staff. Not so nice area but only a 10-15 minute walk to the city so it felt quite ok!
Maja
Verified Hotels.com guest review
6/10 Good
4 January 2013
Vanha hotelli
Parhaat päivänsä nähnyt hotelli, hinta laatu suhde tyydyttävä. Suttuinen yleisvaikutelma. Aika keskeinen sijainti, mutta ensi kerralla valitsisin toisen hotellin. Tosin ensi kerralla yöpyisin Sempornassa (Air Asian kentältä 30km Tawauhun ja 80km Sempornaan, joten yöpymällä Tawaussa taksimatka kasvaa 60km).