2/10 Poor
20 September 2024
Receptionist is never at the desk. Worst check in experience ever, was never told by the hotel that there is no receptionist on Sundays after a certain time (I even confirmed my stay via email and nothing was mentioned about self check in) and after a long flight we got to the hotel and the doors of the hotel were locked. We had to go across the street with our luggage to call the hotels emergency number at the neighbouring hotel. Found a dried up contact lens on the floor of the hotel room when we came in, everything was dusty and looked overall dirty. Avoid this hotel at all costs if ur a clean person and want good customer service. It gave more of a hostel vibe rather than hotel.
Narina
Narina, 4-night family trip
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