HI Hotel Impala offers an inviting atmosphere near Alameda Hidalgo Park. Unwind with a rooftop view or coffee from the shop, then enjoy dinner at Mesón Alameda restaurant. With in-room WiFi, cooked-to-order breakfast options and concierge services at your fingertips.
Josefa Ortiz de Domínguez Auditorium - 18 min walk
Corregidora Stadium - 4 min drive
Getting around
Querétaro, Querétaro (QRO-Querétaro Intl.) - 36 min drive
Restaurants
Taquería el Torito - 1 min walk
Los Bisquets de Obregon Queretaro - 5 min walk
La charamusca - 1 min walk
Tortas Filos 736373 - 1 min walk
Tortas Filos - 4 min walk
About this property
HI Hotel Impala
HI Hotel Impala features a rooftop terrace and puts you a short five-minute drive from Aqueduct of Santiago de Querétaro and Corregidora Stadium. Guests can visit the fitness centre for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.
Languages
English, Spanish
At a glance
Hotel size
112 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
No alcohol allowed on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business centre
3 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Mosquito nets
Fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Raised toilet seat
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Ceiling fan
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Mesón Alameda – This family restaurant serves breakfast and dinner.
Sky Garden – On-site rooftop bar. Open selected days.
Cafe con Verde – On-site coffee shop. Open daily.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 72 to 200 for adults and MXN 72 to 200 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pets are allowed for an extra charge of MXN 200 per pet, per night
Parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
HI Hotel Impala Queretaro
HI Hotel Impala
HI Impala Queretaro
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro
Frequently asked questions
Does HI Hotel Impala offer free cancellation for a full refund?
Yes, HI Hotel Impala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Hotel Impala?
Yes, cats and dogs are welcome. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
Is parking offered on site at HI Hotel Impala?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at HI Hotel Impala?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at HI Hotel Impala and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near HI Hotel Impala?
Yes, there's an on-site restaurant, Mesón Alameda.
What's the area around HI Hotel Impala like?
HI Hotel Impala is in Downtown Querétaro, a short 15-minute walk from Aqueduct of Santiago de Querétaro and 5 minutes' walk from Alameda Hidalgo Park.
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HI Hotel Impala Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
8 May 2024
Great location and very comfy bed. The room is nicely decorated.
It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Brian
Brian, 1-night trip
8/10 Very good
26 May 2024
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Bryan Daniel
Bryan Daniel, 1-night trip
8/10 Very good
9 March 2024
Not bad, great parking, great location.
Fair price. Safe part of town very close to the center.
Verified traveller
1-night trip
10/10 Exceptional
2 May 2024
Nice
Carlos
Carlos, 1-night trip
10/10 Exceptional
3 May 2024
Agradable
Angel
Angel, 1-night trip
2/10 Poor
19 August 2024
M
Jorge Roberto
Jorge Roberto, 1-night trip
6/10 Good
16 October 2024
Too noise you can’t sleep well in a very comfortable bed
Dora
Dora, 2-night trip
2/10 Poor
19 May 2024
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Pierre
Pierre, 1-night trip
2/10 Poor
29 April 2024
Personal cero flexible
Linette
Linette, 1-night trip
8/10 Very good
19 August 2024
N/a
Conrado
Conrado, 2-night trip
4/10 Fair
16 May 2024
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Brian
Brian, 1-night trip
2/10 Poor
18 February 2025
No facturan
No facturan y te dicen que facturas en la app y si la app no te da la atención ya no te contestan
Daniel
Daniel, 1-night trip
10/10 Exceptional
8 February 2025
Moises
Moises, 1-night trip
10/10 Exceptional
5 February 2025
Por el precio está excelente
No es un hotel de lujo, pero para lo que se ofrece y por el precio está muy bien, buen trato del personal, excelente ubicación, incluye desayuno, no es un hotel nuevo pero está decentemente conservado y limpio.
Christian
Christian, 1-night trip
10/10 Exceptional
4 February 2025
Gabriela L
Gabriela L, 1-night trip
2/10 Poor
1 February 2025
Nos gustó la ubicación
José Marcos
José Marcos, 1-night trip
2/10 Poor
15 January 2025
Barato pero malo
Es un hotel económico pero las habitaciones estan muy feas y la atencion del personal es lo peor, atienden de mala gana
Enrique
Enrique, 2-night trip
8/10 Very good
2 January 2025
Super centrico.
Limpieza buena, atencion buena.
Juan Carlos
Juan Carlos, 1-night trip
6/10 Good
2 January 2025
Buena ubicación pero mal de todo lo demás.
El hotel solo tiene buena ubicación. Es un hotel viejo, con camas incómodas, muy reducida. En la parte de arriba tienen una terraza bar que no sé si es parte del hotel o no pero desde las 3 PM tienen la música con bastante volumen hasta las 2 am, lo que es imposible descansar. El abrir y cerrar de las puertas es muy molesto. Las de limpieza avientan las cosas y no se descansa.
José Luis
José Luis, 5-night trip
10/10 Exceptional
1 January 2025
Jhair
Jhair, 4-night trip
8/10 Very good
30 December 2024
KATIUZKA
KATIUZKA, 1-night trip
2/10 Poor
29 December 2024
Gabriela
Gabriela, 3-night trip
2/10 Poor
19 December 2024
Pesimo
P estimo salí de bañarme y entró una pareja a mi habitación, lo comenté en recepción y solo me contestaron q la pareja también se había enojado