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The COLI Hotel Shenzhen

Photo gallery for The COLI Hotel Shenzhen

Front of property – evening/night
Outdoor pool
Outdoor pool
Outdoor pool
Superior Room Queen/King | Premium bedding, pillow-top beds, minibar, in-room safe

Overview of The COLI Hotel Shenzhen

The COLI Hotel Shenzhen

5.0 star property
5-star hotel with 2 restaurants, near Shenzhen Longgang Universiade Center

8.4/10 Very good

53 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
No. 168 Dayun Road, Longgang, Shenzhen, Guangdong, 518000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 8 meeting rooms
  • 24-hour front desk
For families
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Longgang District

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 55 min drive
  • Pinghu Railway Station - 13 min drive
  • Shenzhen East Railway Station - 15 min drive
  • Shenzhen Pingshan Railway Station - 17 min drive
  • Ailian Station - 29 min walk
  • Free local area shuttle

Restaurants

  • Angel Bakery - 9 min walk
  • Starbucks - 4 min drive
  • Domino's - 5 min drive
  • 新全盛私房菜 - 5 min drive
  • 创业咖啡 - 5 min drive

About this property

The COLI Hotel Shenzhen

Enjoy your visit to Shenzhen with a stay at The COLI Hotel Shenzhen. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at COLI Café, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a children's pool are other highlights at this exclusive hotel. Fellow travellers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 418 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Free area shuttle within 5 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

COLI Café – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
The Orchard – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Flamenco Lounge – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 126 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 200.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Coli Hotel Shenzhen
Coli Hotel
Coli Shenzhen
The COLI Hotel Shenzhen Hotel
The COLI Hotel Shenzhen Shenzhen
The COLI Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does The COLI Hotel Shenzhen offer free cancellation for a full refund?
Yes, The COLI Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The COLI Hotel Shenzhen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The COLI Hotel Shenzhen?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The COLI Hotel Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The COLI Hotel Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at The COLI Hotel Shenzhen?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The COLI Hotel Shenzhen and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near The COLI Hotel Shenzhen?
Yes, there are 2 on-site restaurants, featuring international cuisine and garden views. Nearby restaurants include Angel Bakery (9-min walk), Starbucks (2 mi) and Starbucks (2.3 mi).
Does The COLI Hotel Shenzhen have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The COLI Hotel Shenzhen like?
The COLI Hotel Shenzhen is in Longgang District, a short 12-minute walk from Bao an Stadium. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.2/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Winter Syndrome
It is a good hotel but it commits the same mistake like other hotels in Winter, turn off room air-conditioning which makes the air inside the room stuffy and hot while outside is cold. However, the management responded very professionally and resumed air-conditioning within a few hours.
Ka Wing, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel at a not so good location
It is a very comfortable stay with all the mod cons of international brand 5-star hotel. Clean room with good amenities and reasonable breakfast. However, hotel location not great unless you have a car, quite far from the town area. Also, the executive lounge is closed
Ming, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Stayed here for a night on a business trip. Was clean, spacious and pleasant. Would stay again next time i am in the area
1-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is great. Clean and modern, very good service, buffet breakfast is good. The only thing is the location - there’s nothing much around it, not much choice for food in the area. And it is hard to call a taxi. But the hotel itself is great. I am on a business trip and my work is ten minutes walk from it so it’s fine with me. The room is big and comfortable with a great view.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

very nice hotel. breakfast was fantastic. room clean and quiet. good view.
Jessica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and beyond my expectation. It was a good stay there.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Tomi, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Perfect hotel for universiade event
Location was perfect for purpose but staff could not speak or understand English so it was quite difficult to even order food.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel facility is great, but the font desk was little confused upon my arrival, stated my name wasn't in there system.
2-night trip
Verified Hotels.com guest review

4/10 Fair

The staff (other than managers) struggled with english. It took 2 people to check me in. When checking in, I asked how much the buffet breakfast was and I was told 1022 Yuan. I thought that is pretty expensive so I opted for room service "American breakfast" at 108 Yuan. Ordering breakfast took about 5 minutes, again due to language barrier. Breakfast was cold when it arrived. When breakfast was delivered, the girl gave me the bill. I asked to charge it to my room since I had put a 1000 Yuan deposit down when I checked in the night before. She used her translate app on her phone to say the Front desk said no deposit so must pay cash. Not thinking, I paid her cash and she left. I went to the front desk about 90 minutes later and asked if I had any changes on my account and was told, breakfast. I explained that I paid cash. He kinda smirked at me and said he would discuss with the kitchen and sort it out. At checkout I was told that there were no breakfast charges but mini bar charges. I didn't have a mini bar. I said there shouldn't be any charges. I had asked for a taxi to the airport and the other clerk tried to rush me to the taxi before my checkout was complete. She said everything was clear and my deposit would be refunded and I was rushed out without getting an invoice. FYI, I found out after that the morning buffet was the same price as my room service breakfast. Poor wifi.
2-night trip
Verified Hotels.com guest review