We arrived at 1am and did the pre-check in and informed the hotel in advance we will arrive after 12, we were told it was a 24 hour manned service. 6 rooms for business trip, on arrival we had to wait around 30mins to be given our card keys, to wait for the man on the desk to close the accounts from the previous day, knowing we would arrive and made us wait, they were already printed on the shelf behind him, he didn’t need to use the computer! The rest of the hotel was ok, average. The breakfast was lovely