Hyatt Place San Juan/City Center
Bayfront hotel with 2 bars/lounges, near Puerto Rico Convention Center
- Free WiFi
- All (32)
- Rooms (12)
- Interior (5)
- Fitness/Leisure (3)
- Bar/Dining (6)
- Exterior (3)
- Other (3)
Pool
Room, 1 King Bed with Sofa bed - Guest Room View
Room, 1 King Bed with Sofa bed - Guest Room
Room (2 Queen Beds with Sofa Bed) - Guest Room
Room, 1 King Bed with Sofa bed - Guest Room
Room, 1 King Bed with Sofa bed - Guest Room
Room, View (2 Queen Beds with Sofa Bed) - Bathroom
Room, 1 King Bed with Sofa bed - Bathroom
Hotel Front – Evening/Night
Hotel Front
Outdoor Wedding Area
Restaurant
Coffee Service
Café
Lobby
Lobby Lounge
Sports Facility
Fitness Facility
Meeting Facility
Hotel Interior
Hotel Interior
Room, 1 King Bed with Sofa bed - Living Room
Room, 1 King Bed with Sofa bed - In-Room Kitchen
Room, 1 King Bed with Sofa bed, View - In-Room Amenity
Room, Accessible (shower) - Guest Room View
Room, 1 King Bed with Sofa bed, View - Bathroom
Snack Bar
Snack Bar
Restaurant
Hyatt Place San Juan/City Center
Breakfast meal
Hyatt Place San Juan/City Center
Pool[1/32]
The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
- Swimming pool
They charge me a price not according to the offer I buy and on three days housekeeping do…
I checked into the Hotel a Thursday and left the next Tueaday, not once did I receive…
Hyatt Place San Juan/City Center
from €130- Room, 1 King Bed with Sofa bed
- Room (2 Queen Beds with Sofa Bed)
- Room, 1 King Bed with Sofa bed, View
- Room, View (2 Queen Beds with Sofa Bed)
- Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)
At a glance
Key facts
Hotel size
- This hotel has 149 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 4:00 PM-5:00 AM
- Check-out time is noon
- Express check-in
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- No cribs (infant beds)
Pets
- Pets allowed *
- Restrictions apply *
- 2 per room (up to 50 lbs)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
FAQs for Hyatt Place San Juan/City Center
Does Hyatt Place San Juan/City Center offer free cancellation for a full refund? Yes, Hyatt Place San Juan/City Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hyatt Place San Juan/City Center? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hyatt Place San Juan/City Center? Yes. Self parking costs USD 15.00 per day. Are pets allowed at Hyatt Place San Juan/City Center? Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per night, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. What are the check-in and check-out times at Hyatt Place San Juan/City Center? You can check in from 4:00 PM to 5:00 AM. Check-out time is noon. Are there restaurants at or near Hyatt Place San Juan/City Center? Yes, there's an onsite restaurant.
Recent reviews
Fabulous 8.8 From 646 reviews
Exceptional
Layover for 1 night
Great place to stay for one night, clean except for the carpet stains. Weird how the light switches worked whe you had to go to the bathroom in the middle of the night and you had to turn the hall light on first. That wakes up your other family members with the light shining in their eyes. Also, hard to slide the bathroom glass door, heavy door and the molding around it was hanging off the door.. Bartender/Kitchen Helper was excellent as he got you drinks and made the food! Quest check in lady was very nice..
Kimberly, us1 night family trip
Very Good
Great experience
It was a great family’s experience. My kids enjoy a lot the swimming pool. The rooms are spacious and comfortable. The hotel is nice for family and business trips.
Jose O, us4 night family trip
Exceptional
The service is not so good
Karla, us1 night family trip
Exceptional
Super!
Clean, great staff and facilities and nice area.
Dayna, us1 night family trip
Exceptional
Amazing hotel
The hotel was so clean and staff was super friendly and accommodating
shauntia, us4 night family trip
Exceptional
Perfectly Acceptable
This isn't luxury but you're not making any sacrifices by staying here either. This worked out very well for me over five days for a big surgical convention. The customer service is on point. The bartender and the girl at the front desk with the tattoos were great.
Thomas, in5 night business trip
Good
Negative Surprise...
Front Desk Personnel playing with cellphone with other co-worker. Had to wait till they notice me waiting for them to stop playing with their phones. I reported it during check out. Also in room 310 people had their door open all day Sunday during my stay; talking, screaming, running and playing in the aisle since 9AM. I was in and out of the room 3 or 4 times till I finally return to the room at around 4PM to prepare and go out to meet some friends in a restaurant. Housekeeping personnel saw what was going on with no Intervention. This is not the environment that the Hyatt Place SJ had me accustomed to on my prior stays.
Daniel, us2 night trip
Exceptional
Great Place
It is a very affordable place with great staff and amenities. I will repeat my visit at any time. Location is good .
us3 night family trip
Good
Good place - Sub standard service
Good central location, but a bit far from old San Juan. House cleaning "forgot" to clean our room a couple times and did a lousy job another day
Pablo, us7 night family trip
Exceptional
Vacation San Juan
The front desk staff and bartenders were amazing and very knowledgeable. They new off all the good spots to eat/visit and were very welcoming.
Kevin, us1 night family trip
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