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Grand Mercure Jakarta Kemayoran

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Jakarta International Expo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Jakarta Kemayoran

Indoor pool, outdoor pool
Lobby sitting area
Executive Suite, 1 King Bed
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Airport transfer
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free babysitting
  • Free area shuttle
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • Steam room
  • Valet parking
For families
  • Babysitting (free)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
The price is €71
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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Free parking
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8.6 out of 10, Excellent, (568)
The price is €70
includes taxes & fees
21 Dec - 22 Dec
Grand Mercure Jakarta Harmoni
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About the area

Map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610

What's nearby

  • Jakarta International Expo - 15 min walk
  • Pasar Baru - 17 min walk
  • Istiqlal Mosque - 5 min drive
  • Mangga Dua Square - 6 min drive
  • Mangga Dua - 6 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 36 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive
  • Jakarta Mangga Besar Station - 4 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Jakarta Rajawali Station - 24 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Food Court MGK - ‬2 min walk
  • ‪Tokyo Belly - ‬13 min walk
  • ‪Warung Kopi Bubung - ‬11 min walk
  • ‪Fore Coffee - ‬13 min walk
  • ‪RM Sederhana Mediterania Palace Kemayoran - ‬12 min walk

About this property

Grand Mercure Jakarta Kemayoran

At Grand Mercure Jakarta Kemayoran, you'll be within a 10-minute drive of Bundaran HI and Grand Indonesia. Guests can indulge in massages at the spa, and international cuisine is served at Catappa Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar.

Languages

Arabic, Chinese (Mandarin), English, French, Indonesian, Japanese

At a glance

Hotel size

  • 505 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cots (infant beds)
  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (IDR 35000 per stay)
  • On-site motorhome/coach/lorry parking (fees apply)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle
  • Free babysitting
  • Children's menu

What to do

  • Karaoke
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Catappa Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Plumeria Lounge – Overlooking the garden, this lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 165000 for adults and IDR 99825 for children
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one way)

Parking

  • Valet parking costs IDR 35000 per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

Does Grand Mercure Jakarta Kemayoran offer free cancellation for a full refund?
Yes, Grand Mercure Jakarta Kemayoran does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Jakarta Kemayoran?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grand Mercure Jakarta Kemayoran?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mercure Jakarta Kemayoran?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Grand Mercure Jakarta Kemayoran?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one way.
What are the check-in and check-out times at Grand Mercure Jakarta Kemayoran?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Grand Mercure Jakarta Kemayoran and nearby?
Grand Mercure Jakarta Kemayoran has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Mercure Jakarta Kemayoran?
Yes, Catappa Restaurant offers international cuisine and garden views.
What's the area around Grand Mercure Jakarta Kemayoran like?
Grand Mercure Jakarta Kemayoran is in Central Jakarta, a short 15-minute walk from Jakarta International Expo and 17 minutes' walk from Pasar Baru.

Grand Mercure Jakarta Kemayoran Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Best hotel in Kemayoran
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

nothing can do around the place
MAN MAN JOULES, 2-night trip
Verified Expedia guest review

4/10 Fair

For sure the worst hotel I have tried so far in Indonesia. Only upside is the short distance to exhibition. Seems they know thats why ppl stay there, and therefor dont care about service or quality. Room service is very poor. I got Pasta Alfredo without chicken... But worst of all was the Lounge Restaurant in the ground floor. DONT EAT THERE!! We brought business partners and it was simply embarrasing.
Lars, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Hotel contacted to rush for check in before 6pm even-though my booking is confirmed via expedia. Check-in me smoking room where I booked non-smoking and the whole room is very smelly. I was greeted with small Cockroaches
Ryan, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Very good
WING YAN, 3-night family trip
Verified Expedia guest review

4/10 Fair

Place not for me. Sorry. Bad experience.
Poor and late receptionist service. Check in is late. Giving wrong room. Change room and charge extra to customer.
MOHD ASWADI, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Jozsef, 1-night trip
Verified Expedia guest review

8/10 Very good

Beautiful architecture, excellent breakfasts. A bit of wear and tear on the rooms, but not a problem. Excellent value.
Michael, 3-night romance trip
Verified Expedia guest review

6/10 Good

Check in counter staff was half day dreaming. Don't know what they ask? Make mistakes. Ask me to rate my stay in hotel even before I checked in. The staff cannot recognise her guest. Check out the same too, never close my pending deposits, I must remind her. Address my surname but spoke to me in Bahasa, no initiative, slow like sloth, no energy, lack of zeal to serve... Probably they blame it on their fasting. Breakfast almost empty at 0830am., never replenish food, coffee machine is half working, can only grind and prepare quarter cup of coffee.
Kok Chor, 2-night business trip
Verified Expedia guest review

6/10 Good

Tired and Bored hotel staff
Arthur A T, 2-night trip
Verified Hotels.com guest review

6/10 Good

Service levels could be improved. Gym area a bit run down too
Alok, 1-night business trip
Verified Expedia guest review

2/10 Poor

I had a room facing the main road in front of the hotel. There is virtually no soundproofing to keep out external noise, and the constant noise of motorcycles that sound like helicopters taking off meant that it was impossible to get a good nights sleep. At 3am the noise level inside my room regularly exceeded 80 db. In addition there is an enormous amount of noise in the corridors of the hotel at the weekend when all the drunk guests leave the karaoke bars downstairs, finally, both the in room fridge and air conditioning made so much noise it was impossible to sleep without unplugging or turning them off. If you like to actually sleep at night, I would avoid this hotel. Breakfast was ok.
adam, 2-night business trip
Verified Expedia guest review

6/10 Good

Overall, the stay was average. The towels are well used, the vacuum was not run everyday, the lights flickered constantly.
Sarah, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Ian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night trip
Verified Expedia guest review

8/10 Very good

The staff is good . Only thing is , we booked supposed to be a week after but due to emergency, my father in law died , they don’t want to refund , hope at least there’s some consideration when it comes to this situation.
David, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jawad, 6-night trip
Verified Expedia guest review

2/10 Poor

When I checkedin, front counter confirmed that my room is smoking free and singled king side bed with 1 person for breakfast. When I walked into room#1809, it turned up to be a twin size bed. I went down to front counter, explained and request to change room. Another front counter staff attended to me, showed a very low unhappy face, as though I was creating trouble, very unwilling comply. But I told her, I asked for king size bed, why gave me a double bed with 1 breakfast? Does it make sense? Eventually I was told to return to room, wait for waiter to send me a new room keys. I have been staying in this hotel everytime I traveled to Jakarta, I notice their service is getting bad to worst. If it is not close to my partner's office, I would have stayed in another hotel. The staff attitude in this hotel getting worse. The better ones have resigned from this hotel. I have stayed in this hotel for a few years, I saw the drastic change of staff. Everytime, new staff joined, their service standard drops. And you call this GRAND MECURE KEMAYORAN, what a mismatched. Disappointed.
Kok Chor, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

muhammad, 4-night trip
Verified Expedia guest review

6/10 Good

Decent rooms and check in lobby. The walls however are very thin. You can hear your neighbour’s conversations clearly.
Yong, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Steve, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel Nice ambience Well trained staff Large and clean room Nice food choices
Bobby, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Lee Lee, 5-night trip
Verified Expedia guest review

8/10 Very good

Not my favorite hotel anymore
I have been staying in this Hotel for the past 3 trips to Jakarta, mainly for the Exhibition at JIEXPO which is located near to this hotel. However, i realised that the room that i stayed is getting dated, floor tile (yes with floor tiles) cracked and making funny noises when walking. The telephone in the toilet not working as well. I have decided to stay in other hotel diring my next visit in March 2024.
Clemence, 4-night business trip
Verified Hotels.com guest review