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Agustina Suite

Art Deco apartment with comfy bedding, near Plaza de Armas

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Property grounds
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Exterior
Property grounds
LCD TV
This apartment features a rooftop terrace and puts you within a 10-minute walk of Plaza de Armas. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. The property features a garden, a pillowtop bed and a sofa bed. The property is only a short walk to public transportation: La Moneda Station is 8 minutes and Santa Ana Station is 8 minutes.

Reviews

7.4 out of 10
Good

Entire apartment

Sleeps 2

Popular amenities

  • Free parking
  • Pool
  • Lounge area
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Outdoor pool
  • Rooftop terrace
  • Area shuttle
  • Shopping centre shuttle
  • Garden
  • Front desk safe
  • Conference space
  • Meeting room
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Sofa bed
  • Separate sitting area
  • Television
  • Garden
  • Blackout curtains

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Suite

Property grounds

Standard Suite

Highlights

Separate sitting area
Air conditioning
LCD TV
Blackout curtains
Sofa bed
Pillow-top bed
Shower/bath combination
Rainfall showerhead
  • 20 sq m
  • Sleeps 2

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Front of property

Tur Hotel Santiago

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, 9 reviews
Tur Hotel Santiago
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About the area

Map
Huerfanos,1400, Santiago, Santiago, 83000000

What's nearby

  • Plaza de Armas - 8 min walk
  • Palacio de la Moneda - 9 min walk
  • Santiago Town Square - 10 min walk
  • Santa Lucia Hill - 15 min walk
  • Medical Center Hospital Worker - 4 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 15 min drive
  • Hospitales Station - 4 min drive
  • Matta Station - 5 min drive
  • Parque Almagro Station - 20 min walk
  • La Moneda Station - 8 min walk
  • Santa Ana Station - 8 min walk
  • Armas Station - 9 min walk
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Cafe Aromas S.A. - ‬1 min walk
  • ‪Greta y Charlie - ‬1 min walk
  • ‪Panadería y Pizzería Kokkinis - ‬2 min walk
  • ‪Romasanta - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Agustina Suite

This apartment features a rooftop terrace and puts you within a 10-minute walk of Plaza de Armas. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. The property features a garden, a pillowtop bed and a sofa bed. The property is only a short walk to public transportation: La Moneda Station is 8 minutes and Santa Ana Station is 8 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • Arranged over 30 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open Monday - Saturday (8 AM - 11 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Area shuttle within 50 km*
    • Shopping centre shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Ski shuttle nearby

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 50 km
  • Shopping centre shuttle (surcharge)
  • Ski shuttle nearby

Family friendly

  • Children stay for free (see details)

Bedrooms

  • Pillow-top mattress
  • Single sofa bed

Bathrooms

  • Combined shower/bath
  • Rainfall shower head
  • Hairdryer (on request)
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 32-inch LCD TV

Outdoor areas

  • Rooftop terrace
  • Garden

Work spaces

  • 1 meeting room
  • Conference space (753 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Phone
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Front desk (limited hours)

Location highlights

  • Near a metro station
  • In the business district
  • In the city centre
  • In the entertainment district

Things to do

  • Golf nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 floors
  • 1 building
  • Built in 2009
  • Art Deco architecture
  • Access via exterior cooridors

Activities

  • Bike hire
  • Golf
  • Ski equipment hire

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30000 per vehicle (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.

Also known as

Agustina Suite Apartment Santiago
Agustina Suite Apartment
Agustina Suite Santiago
Agustina Suite
Agustina Suite Santiago
Agustina Suite Apartment
Agustina Suite Apartment Santiago

Frequently asked questions

Does Agustina Suite offer free cancellation for a full refund?

Yes, Agustina Suite does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at this apartment?

Yes, there's an outdoor pool.

Are pets allowed at this apartment?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at this apartment?

Yes, there's free self parking.

What are the check-in and check-out times at this apartment?

Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Agustina Suite and nearby?

Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the apartment's other amenities, which include a garden.

What's the area around Agustina Suite like?

Agustina Suite is in Downtown Santiago, a short 8-minute walk from La Moneda Station and 8 minutes' walk from Plaza de Armas.

Agustina Suite Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Good

Bom custo benefício, com baratas.
Quarto com baratas; Banheiro com mofo no chão; É possível ouvir as baladas do Quarto, principalmente aos fins de semana; A localização é bom: 3 min da Augustinas, Estado e Ahumada, 5 min do Palácio de la Moneda, 7min da Plaza de Armas, 6min até a estação de metro, 20min de metro até o Costanera Center, 30 min até o aeroporto. Boa arrumação diária, porém só trocam as toalhas que deixam a desejar. Edredom extra com muito mofo. Tem ar condicionado e aquecedor. Não contém academia como o anunciado.
Cristefânea, 5-night trip

8/10 Very good

Adriele Rosa, 5-night trip

4/10 Fair

Good Location Bad customer service.
As we went into the building the security guard stopped us and asked us where we were going— we explained we were checking in and he directed us to the room in the building where the “front desk” is. We knocked on that door for close to 20 minutes; we knocked from 9 am to 9:20 before we gave up and came down the elevator to the main building (A -> B). The security guard let us know he had no key for us and if there was no one there there’s nothing he could do. I called Expedia because this seemed like a ghost hotel, I asked for a refund so that we could go to a hotel, but they said no refund could be issued because it was non refundable— which I would understand if there was a hotel to check in, but we didn’t have a hotel. All of this took more than an hour and I’m calling from my US cell to Expedia costing me long distance charges. After an hour of waiting and being on the line the lady from Expedia finally gets a hold of the “front desk” agent; he refuses to refund my money and says he’s been there the whole time (which he hasn’t). We go up to building B and up the elevator, he opens the door. The receptionist was rude as soon as he opened the door, no apologies, just said he had been here the whole time (which he hadn’t). He is grumpy and rude the whole time he’s checking me in. Asking me for my passport and then going on a rant about me. In short, Would not recommend. We checked out at 9:30 and he was not there for that, I had to slide the key under the door.
1-night trip

10/10 Exceptional

Muy buen lugar
Lugar céntrico, especial para viajes en familia, tiene todo para una buena estadía.
2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Localização perfeita
A localização do apart é perfeita. Fica a 3 minutos a pé do Metro Santa Ana e fizemos todos os pontos turísticos do centro de Santiago a pé. A Casa de La Moneda, por exemplo, fica a duas quadras. Outro ponto positivo é ter um mercado praticamente na frente do Hotel, chamado Santa Isabel.
Thiago, 4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Awesome location on Santiago
The room was clean and nice, except for the heater/cooler that was weak for the room size. The room service was nice and fast and the location is awesome!
Thiago, 4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Milenka, 4-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Safe neighborhood hotel but..
You get what you pay for. You get a letter at the Front Desk with keys and instructions to pass by an office to leave credit card info. Which if you do, even after paying in full with all included you may be sucked into paying more. The area is very safe and so is the building. These apts eems to be subleased apt use to rent via Expedia. As the entire complex has permanent residents. Many places to eat and shop or be entertained. Transportation is convenient. For the money is worth it.
JLH, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Bueno, pero falta limpieza.
Excelente ubicación. WIFI funciona bien. El servicio de limpieza diaria es limitado y el estado de higiene del lugar no es bueno. El departamento está bueno pero con poco esmero en la limpieza.
Matías, 3-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Intransigent hotel policies.
Reserved room months in advance, prepaid with credit card. Itinerary changed. Hotel refused a refund! Never going there again.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Decepcionante
Muy decepcionados del lugar. La limpieza deja mucho que desear lo mismo el estado de deterioro del mismo.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excelente. Viajé por temas de trabajo y realmente descansé. Muy cómoda la habitación y la cama
This review was submitted before 2018 and has not been verified.

4/10 Fair

Ubicación inmejorable pero el hotel horrible
La habitación deja mucho que desear, lo único bueno de este hotel es su ubicación que es inmejorable! Decia que tenia aire acondicionado y NO es verdad! Había un ventilador chico eso no es aire acondicionado!! Te morias de calor en la habitación! El baño es horrible, la limpieza es medio pelo, habian cucarachas y en la cama habian pulgas! Nos dejaron todo el dia del Domingo sin papel higienico, tuvimos que salir a comprar de apuro, el sabado ya quedaba poco y no fueron capaces de reponer. No volveria a este lugar! Una pena por su excelente ubicación.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Worst service ever even for the price
First, the best I can say is it has a centric location and was cheap. However it wouldn't bother me to pay a little more for better room cleaning. The cleaning service lady was totally careless, I had to insist couple times with management to have the carpet get vacuum cleaned and change pillows covers. Some times didn't change towels or removed the trash, I tipped her trying to motivate an improvement, she didn't earned it but it didn't work. Doesn't looks like management cares as we were not the only ones complaining and now I see that other reviewers concur. Very bad to show Chilenian spirit.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Wonderful!
Good location. Eduardo and Ivan were so lovely and helpful. Would stay again in a heartbeat!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Recomendo Agustina Suítes
Fiquei com receios ao reservar devido aos comentários, mas, ao chegar foi totalmente ao contrário, meu voo foi de madrugada, cheguei, o cartão estava já disponível na portaria, uma cama confortável, mini cozinha faltou alguns copos e pratos, mas nada que ''fosse morrer por isso'', o banheiro limpo, confortável. Ao contrário dos comentários, o serviço de limpeza passou todos os dias, até dispensei um dia porque não havia necessidade. Nos dias que não consegui arrumar a cama, eles arrumaram. O Wi-Fi é muito bom, sinal no quarto inteiro. TV ótima, a piscina também incrível com uma ótima vista. Perto de mercado, cafeteria e estação de metro.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel cómodo
La habitación cuenta con todas las amenidades que anuncia, pero no funciona el wifi y el personal a cargo no fue muy responsivo para resolverlo.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Wifi malísimo, no pudimos conectarnos jamás y por más que lo reportamos nadie lo reparó. Muchas vece intentamos localizar al personal y nunca contestaban el teléfono que nos proporcionaron. Tuve que cancelar una última noche por cambio de vuelos y espero mi reembolso aún
This review was submitted before 2018 and has not been verified.

6/10 Good

só falta um pouco de capricho
Flat com cozinha contendo frigobar, microondas, fogão e torradeira. Cama limpa e confortável, porém, pecam na limpeza do quarto. Vidros sujos, toalhas velhas e trocadas apenas a cada dois dias. Tivemos dificuldades em encontrar pessoas na recepção pois nunca tinha ninguém lá. Está localizado na região central de Santiago e vários pontos turísticos podem ser acessados a pé. A estação de metrô mais próxima fica a cerca de 600 metros.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Very difficult to find and really dirty .
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel Simples mas Atendeu o que procurava
Hotel próximo o estação de metrô, supermercados, e silencioso.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hotel limpio, comodo y lindo
Estuvo buenisimo... un lugar muy amplio, lindo y comodo. De todas maneras volveria a estar ahi.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bom
Meu wi fi não funcionou com a senha do quarto isso foi ruim
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

2/10 Poor

não vão para o hotel agustina suite
Estive hospedado no agustina suites a dois anos atras e gostei muito do apartamento em que fiquei.porem ja havia reclamado da recpção. agora voltei no agustina e minha decepção foi maior ainda. quarto sujo não tinha sabonete shampoo e nem papel higienico . tive que comprar tudo. mas isto não seria nada se não fosse a falta de respeito e de educação do sr ivan e sr eduardo , esles são tremendamente mau educados e sem respeito nenhum pelos os hopedes. fomos mal tratados da outra vez . mas como tinha gostado da localização e na epoca do apartamento resolvi voltar . minha opinião ? enquanto não tirarem aqueles senhores bem senhores de la. não vão pois vcs serão desrespeitados e mau tratados como eu e meus amigos fomos