The hotel is beautiful! however, the reception closes at 6pm, which is very inconvenient. Also, the hotel provided us with a room in the ground floor with no view, even though they had the same room in a higher floor available at the same price range, they changed it after we asked them to. (We have stated in our order that we were celebrating our wedding anniversary, but there was no effort on the hotel's part to make it outstanding). Having said that, we still enjoyed staying at the hotel, the best part was the lake spa which was amazing!