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All properties in Fes, Fès-Meknès, Morocco
1 room, 2 adults

Riad Salam Fes

5-star5 stars
18 Derb Bennis - Douh, Fes, 30110, Morocco

Luxury riad with 20 restaurants, near Blue Gate
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Amazingly beautiful. Each room is different. Some construction going on to add rooms…Feb 17, 2020
  • The location like all Riads are complicated but the hotel is just beautiful well…Feb 4, 2020

Riad Salam Fes

from €97
  • Royal Suite
  • Suite
  • Junior Suite
  • Single Room

What’s around Riad Salam Fes

Landmarks

  • In Fes El Bali
  • Blue Gate - 7 min walk
  • Der Batha Museum - 5 min walk
  • Medersa Bou-Inania - 6 min walk
  • Parc Jnane Sbile - 12 min walk
  • Place R'cif - 14 min walk
  • Al Attarine Madrasa - 14 min walk
  • Nejjarin Fondouk - 14 min walk

Getting around

  • Fes (FEZ-Saiss) - 18 min drive
  • Fes Station - 9 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Size

  • 26 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking * on site

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 20 restaurants
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Outdoor pool
  • Steam room
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility
Languages Spoken
  • Arabic
  • English
  • French
  • Hebrew
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include body scrubs.

The spa is open daily.

Riad Salam Fes’s small print

Also known as

  • Riad Salam
  • Riad Salam Fes Riad Fes
  • Riad Salam Fes
  • Salam Fes
  • Riad Salam Fes Fes
  • Riad Salam Fes Riad

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MAD 44 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs MAD 20 per night

Valet parking costs MAD 20 per night

Extended parking is available for an extra charge

Cooked-to-order breakfast is offered for an extra charge of MAD 110 per person (approximately)

Airport shuttle service is offered for an extra charge of MAD 220 per room (one way)

Airport shuttle service for children costs MAD 0.00 (one-way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riad Salam Fes

  • Does Riad Salam Fes offer free cancellation for a full refund?
    Yes, Riad Salam Fes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riad Salam Fes?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Riad Salam Fes?
    Yes. Self parking costs MAD 20 per night. Valet parking costs MAD 20 per night.
  • Is there a pool at Riad Salam Fes?
    Yes, there's an indoor pool and a seasonal outdoor pool.
  • Are pets allowed at Riad Salam Fes?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Riad Salam Fes?
    You can check in from noon - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Riad Salam Fes?
    Yes, there are 20 onsite restaurants. Nearby restaurants include La Maison Bleue (4-min walk), Chez hakim (5-min walk), and Le Coin des Artistes (5-min walk).
  • Is airport shuttle service offered by Riad Salam Fes?
    Yes, an airport shuttle is available. The charge is MAD 220 per room one way.

Recent reviews

Fabulous 8.8 From 19 reviews

Very Good 8.0
It was very beautiful Riad - we enjoyed our stay. However we were charged for breakfast when we thought it was complimentary and when we arrived she told us breakfast is at 730 so we assumed it was she did not name a price we ended paying $12 each for nothing extroidinary. The most expensive meal we paid for in Morocco
Jaclyn, us1 night trip with friends
Exceptional 10.0
Most amazing place I have ever seen. Great staff and hospitality. Place seems hidden and scary, but don’t be alarmed. Traveled alone with another female friend. People will try to be your guide just politely decline. Breakfast was awesome. Riad is close to Main square. Would recommend.
us2 night trip with friends
Very Good 8.0
Gorgeous common areas restored with detail and beauty. Numerous indescribably beautiful interior courtyards. The staff was extremely friendly and accommodating. They work and try hard and they all wear many hats. There are a few things amiss from making this a 5 star property - most in the details. For example, in my bathroom alone, 2 light bulbs were out or flickering, the toilet was broken in three different ways (seat, tank and plunger) and one light was falling out of the plaster. The chrome faucet had dirty water/toothpaste on it from the previous guest. My view (junior suite) was non-existent - it looked out onto a filthy glass panel that the bellman said they would clean but they didn’t. They are actively still doing construction work as of March 2019 and they start loudly at 6:30am. Some of the furniture was covered to protect it and scaffolding was in place with ropes around the pool. The housekeepers were great, but attempted to enter my room 4 times - all before 9am. The hotel description said they have 20 restaurants but I think they meant they had 20 tables / areas in the courtyard. I asked about dinner my first night and they said I have to choose then give them 2-3 hours to shop and prepare it - which is awesome, unless you expect a restaurant on site. I’d stay here again because the staff was so nice, but they need some help (perhaps from a consulatant) to truly make this a 5-star experience.
Chris, us2 night trip
Very Good 8.0
Beautiful space. Old and charming. Functional guesthouse but some things definitely need updating for this to remain a 5-star accommodation.
Cate, us2 night family trip
Exceptional 10.0
Museum and Home. Exquisite details and warm spirit. This riad is an unbelievable experience.
Dinu, us2 night family trip
Very Good 8.0
The people were super friendly and accommodating, especially Salma (front desk) and Mustafa (waiter). The place itself is beautiful -- covered with amazing tile work on the inside. The breakfast (included) was delicious and plentiful. We were recommended to this place by friends who had stayed in May, when the weather was warm. We were there at the end of November, and it was rainy and cold. The reason I mention this is that this building is not really set up for cold weather! The lobby is very drafty and has an open-air courtyard, close to where you eat breakfast. So it was always cold. Also, our rooms were right upstairs from the lobby and front desk. Since everything is tiled and there are windows that open onto the stairwell (no glass, just wooden shutters), it was quite noisy at night. The beds were ok, not super comfortable. But the location just inside the Medina is perfect for walking everywhere, and the wonderful staff really made our stay pleasant.
Jennifer, us3 night family trip
Very Good 8.0
Nicely decorated hotel. Even though the rooms looked a bit aged, but the overall comfort has not been compromised.
Wee Boon, sg1 night trip with friends
Exceptional 10.0
Awesome
Stunning interior, I felt like royalty in an ancient palace, excellent location and very pleasant hotel staff. And all of that at a very reasonable price.
us1 night trip
Fair 4.0
Hotel apparentemente molto bello esteticamente ma pultroppo servizi e accoglienza pessimi.. Siamo arrivate e abbiamo dovuto attentendere 45 minuti prima di avere la nostra camera. La camera inoltre si trovava accanto la cucina quindi immaginate il casino. Abbiamo dovuto fare la doccia con acqua fredda vergognoso con quello che abbiamo pagato riscaldamento rumorossimi.. Per concludere la cena di capodanno si sono dimenticati a portare una pietanza inclusa nel prezzo.Pessima esperienza in tutti i sensi a volte l apparenza inganna.. Caro e pessimo servizio.. Mai più
it2 night trip with friends
Exceptional 10.0
Décor fabuleux, digne des mille et une nuits. Situé dans la médina, parfait pour les visites du vieux Fés Personnel attentionné, bonne table. Prix correct et sans surprise A recommander
fr4 night trip

Riad Salam Fes