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NH Collection Palacio de Tepa

5.0 star property
Luxury hotel with restaurant, near Puerta del Sol

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Palacio de Tepa

Lobby
Lobby
Deluxe Room (View)
Exterior
Premium bedding, minibar, in-room safe, desk
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Car hire on-site
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The price is €208
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Room (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite (View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed

View all photos for Junior Suite (Extra Bed 2A + 1Ch with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2A + 1Ch with View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Extra Bed 3 Ad with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Ad with View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Family Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Family Room (3 Adults)

Premium bedding, minibar, in-room safe, desk

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

View from property
Barceló Torre de Madrid
Pool
Airport transfer
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1433)
The price is €202
includes taxes & fees
1 Dec - 2 Dec
Barceló Torre de Madrid
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About the area

Map
Calle de San Sebastián 2, Madrid, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 1 min walk - 0.1 km
  • Puerta del Sol - 4 min walk - 0.4 km
  • Plaza Mayor - 7 min walk - 0.7 km
  • Gran Via - 9 min walk - 0.8 km
  • Prado Museum - 11 min walk - 0.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Atocha Cercanías Station - 17 min walk
  • Madrid Atocha Station - 18 min walk
  • Anton Martin Station - 3 min walk
  • Sol Station - 6 min walk
  • Tirso de Molina Station - 6 min walk

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Pez Tortilla - ‬2 min walk
  • ‪Casa Alberto - ‬2 min walk
  • ‪Cervecería Alemana - ‬2 min walk
  • ‪Café Central - ‬1 min walk

About this property

NH Collection Palacio de Tepa

NH Collection Palacio de Tepa offers a fantastic location, putting you a short five-minute walk from Puerta del Sol and Plaza de Santa Ana. Guests can indulge in massages and enjoy Mediterranean cuisine at Entre Letras, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Anton Martin Station is 3 minutes and Sol Station is 6 minutes.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 83 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • On-site valet parking (EUR 40 per day)
  • Off-site parking within 656 ft (EUR 40 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children's menu

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

Dining

Entre Letras – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30.90 for adults and EUR 30.90 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per accommodation, per night

Parking

  • Valet parking costs EUR 40 per day
  • Parking is available nearby and costs EUR 40 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number HM:4689

Also known as

NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Does NH Collection Palacio de Tepa offer free cancellation for a full refund?
Yes, NH Collection Palacio de Tepa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Tepa?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at NH Collection Palacio de Tepa?
Yes. Valet parking costs EUR 40 per day.
What are the check-in and check-out times at NH Collection Palacio de Tepa?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at NH Collection Palacio de Tepa?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (11-min walk) are both nearby.
What is there to do at NH Collection Palacio de Tepa and nearby?
NH Collection Palacio de Tepa has a 24-hour fitness centre and spa services.
Are there restaurants at or near NH Collection Palacio de Tepa?
Yes, Entre Letras offers Mediterranean cuisine.
What's the area around NH Collection Palacio de Tepa like?
NH Collection Palacio de Tepa is in Madrid Centro, a short 3-minute walk from Anton Martin Station and 4 minutes' walk from Puerta del Sol. Travellers say that the area is walkable and good for shopping.

NH Collection Palacio de Tepa Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazingly comfortable stay
Great service from the check in to the check out. Comfortable rooms and great breakfast. Highly reccomend.
Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Amazing!!
Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sahar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Such a beautiful space - they upgraded us to the 2 storey suite with wraparound views across the 3 balconies - such a great hotel and experience!
Ryan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Perfect location
elena daniela, 2-night trip
Verified Expedia guest review

8/10 Very good

William T, 2-night trip
Verified Expedia guest review

10/10 Exceptional

konstantin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We have enjoyed staying at NH Palacio de Tepa in the past. The staff is always friendly and accommodating. Perfect location and our upgrade was an unexpected surprise. Thank you to the staff and we will see you next year.
Michele, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jakelin, 2-night trip
Verified Expedia guest review

6/10 Good

Prahalad, 3-night trip
Verified Expedia guest review

8/10 Very good

Overall had a very nice stay. Hotel is well located. Service was good. One suggestion: the first photo on the hotels.com app is of a pool. The pool is unfortunately located in a different building, available only to guests age 18 and older, and comes with a 13 euro per person charge. As I was traveling with my 12 year old, we were looking forward to using it at the end of the day but were unable to do so.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious room and comfortable bed. Good location to city center activities.
Adina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing service and friendly staff, accommodating, the Hotel is in epicenter of nightlife’s and bars whichever way you turn.
Donal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.
Caroline, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel is in a great location. The staff is very helpful and friendly. The room was very clean and bright.
Christopher, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gina, 2-night trip
Verified Expedia guest review

8/10 Very good

Great Location
Great Location Good hotel Good Service Rooms on 5th floor, as advertised , to be fair, have sloping ceiling which technically dramatically reduces the practical size of the room. For me due to this the rooms are therefore not 5 star quality and do not justify the 5 star price, Breakfast is very good
David, 7-night trip
Verified Hotels.com guest review

2/10 Poor

My experience in few words is Too expensive for what you get, very annoying noises early morning from next door construction facing room, what is supposed to be a beautiful view is a construction view. Broken bath tub, expired cheese at breakfast, huge flies on buffet breakfast. I couldn’t wait to leave for another hotel.
Hafsia, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The perfect place
Perfect location for tourists. A populous area, yet the room was very quiet. All the staff members were darling, charming, and generously helpful.
Rita M., 5-night trip
Verified Hotels.com guest review

4/10 Fair

Ashok, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel in a very central area in historic district area. Staff is attentive to guests requests and morning breakfast was delicious.
William, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

JUAN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location!
María Cristina, 3-night romance trip
Verified Expedia guest review

6/10 Good

The location is great - very convenient and walkable. The breakfast was good with a nice selection. However the hotel itself is average. We stayed in a family suite and the bathroom was shockingly small, the bed was very hard, linens were rough, and the staff was not friendly. Not worth the price.
Kara, 3-night family trip
Verified Expedia guest review