Sanctuary Rarotonga-On the beach - Adults Only

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Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of Sanctuary Rarotonga-On the beach - Adults Only

Sanctuary Rarotonga-On the beach - Adults Only

4.0 star property
Adults-only beachfront resort with outdoor pool, near Aroa Beach

7.6/10 Good

325 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Air conditioning
Map
Aroa Beach & Marine Reserve, Rarotonga
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Outdoor tennis court
  • Fitness centre
  • Beach sunloungers
  • Beach towels
  • Seasonal outdoor pool
  • Pool bar
For families
  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Tapere of Rutaki
  • Aroa Beach - 1 min drive
  • Black Rock - 10 min drive
  • Muri Beach - 13 min drive
  • Cook Island Christian Church (CICC) - 27 min drive
  • Cook Islands Library and Museum - 21 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 16 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

About this property

Sanctuary Rarotonga-On the beach - Adults Only

Putting you within a 15-minute drive of Muri Beach, Sanctuary Rarotonga-On the beach - Adults Only offers a private beach where you can enjoy beach massages, volleyball and sunloungers. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps and aromatherapy, and the outdoor pool provides fun for everyone. Offering a beachfront location, Blue Water Grill Pacific serves local and international cuisine and is open for breakfast, lunch and dinner. A poolside bar, a fitness centre and an outdoor tennis court are other highlights at this upmarket resort. The helpful staff and restaurant get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Free PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 49 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 3 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 16

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Free off-site parking within 49 ft

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table
  • Ping pong
  • Access to nearby outdoor pool
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 4 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

Blue Water Grill Pacific – This beachfront restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 10 per night (rates may vary)
  • WiFi is available in public areas for NZD 10 (1-device limit, rates may vary)
  • Continental breakfast is offered for an extra charge of NZD 28 per person (approximately)
  • Airport shuttle service is offered for an extra charge of NZD 60 per person (roundtrip)
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for NZD 95.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from January to December
  • Guests under 16 years old are not allowed in the swimming pool
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Free PCR COVID-19 testing is available on site (reservations required for on-site testing).

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 3 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Sanctuary Rarotonga-on beach Hotel
Sanctuary Rarotonga-on beach
Sanctuary Rarotonga-on beach-Adults Resort
Sanctuary beach-Adults Resort
Sanctuary Rarotonga-on beach-Adults
Sanctuary beach-Adults
Sanctuary Rarotonga On The
Sanctuary Rarotonga on the beach Adults Only
Sanctuary Rarotonga-On the beach - Adults Only Resort
Sanctuary Rarotonga-On the beach - Adults Only Rarotonga
Sanctuary Rarotonga-On the beach - Adults Only Resort Rarotonga

Frequently asked questions

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

7.7/10

Staff & service

8.3/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Good

Service a def let down
This adults only hotel is part of the Rarotongan and uses the same kitchen. Sometimes the bar by the pool was closed and had to go stand in line at the oother pool bar for about 15 mins. Check in staff were downright rude. Arrived at 2pm was bluntly told check in is at 3pm , I was basically given the option of waiting in the lobby , was not told I could go to pool or if there were facilities to change into my swim trunks just.check in was 3pm. When I did check in was not even told how to get to the Sanctuary part of the hotel. Was a complete joke. Needed a taxi for the night but knew front desk would be unhelpful. I even called on the day before to arrange a airport pickup but nobody picked up for the three times I called. The lagoon is great and can be accessed by public beach.
T Ryan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Was good room was clean tidy , air con was awesome alittle tlc needed on grounds etc staff were great
Allan, 8-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Friendly and approachable staff. Love Santuary resort, been here 3 times. Great snorkelling and swimming as awesome marine reserve.
Ashika, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ika mata on point! Curry was yum until I found a goldilocks metal part in it! Fijian staff very friendly. Dining area was out so had to have brekky at Rarotongan Resort.
Maureen, 16-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay here.. food was fantastic.. our beach front room was clean and cosy.. blackout drapes were terrific.. would definitely stay again!! Beach is nicer towards the Rarotongan side of the resort.. overall would highly recommend
Audra, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property. Amazing lagoon access and great amenities such as kayaks and paddle boards.
Darren, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Barely any staff onsite (first week of Feb 2022) so we had to check in at the Rarotongan next door. The restaurant and swim up bar at the Sanctuary are closed (due to staffing). Rooms were not cleaned/serviced etc unless we asked despite them advertising fresh towels etc daily. Activities available were awesome, kayaks, snorkeling gear etc. Pool was good. As long as you have very low expectations for service you'll have a great time. We probably expected too much with daily towels etc.
Aleisha, 4-night family trip
Verified Wotif guest review

6/10 Good

TL, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Air condtion was good. Shower was low pressure. Internet connection was so so but staff respond quickly and kindly.
Junichi, 5-night trip
Verified Expedia guest review

2/10 Poor

Nejat, 1-night trip
Verified Expedia guest review