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Hotel Berner Zell am See

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Down duvets, minibar, in-room safe, desk

Overview of Hotel Berner Zell am See

Hotel Berner Zell am See

4.0 star property
Zell am See ski-in/ski-out hotel with spa and ski storage

9.6/10 Exceptional

48 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Niklaus - Gassner - Promenade 1, Zell am See, Salzburg, 5700
Main amenities
  • Daily housekeeping
  • Near the beach
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Airport shuttle
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Salzburg (SZG-W.A. Mozart) - 67 min drive
  • Zell am See Station - 6 min walk
  • Maishofen-Saalbach Station - 7 min drive
  • Bruck-Fusch Station - 8 min drive
  • Airport shuttle (surcharge)


  • Pizzeria Aydin - 3 min walk
  • Park Restaurant - 4 min walk
  • Pizzeria Zum Casar - 4 min walk
  • Kupferkessel - 4 min walk
  • Deins & Meins - 5 min walk

About this property

Hotel Berner Zell am See

Hotel Berner Zell am See allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a sauna are other highlights at this upmarket hotel. Ski passes and storage are also available. Fellow travellers like the helpful staff and central location.


English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 5 floors


  • Check-in time from 4 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:30 AM - 10:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited


  • Airport shuttle on request (during limited hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge

What to do

  • Mountain biking
  • Helicopter/aeroplane tours
  • Ice skating
  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Sledging nearby


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Ski storage


  • 1 building/tower
  • Built in 1952
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • 36 holes of golf
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room


  • Lift


  • English
  • French
  • German


  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Berner Spa. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.


On-site venue – This restaurant specialises in regional cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 14 May, EUR 0.00 per person, per night for adults; EUR 0.00 per night for guests up to 14 years old.
  • A tax is imposed by the city: From 15 May to 14 October, EUR 6.78 per person, per night for adults; EUR 3.89 per night for guests up to 14 years old.
  • A tax is imposed by the city: From 15 October to 31 October, EUR 5.15 per person, per night for adults; EUR 2.58 per night for guests up to 14 years old.
  • Tourism fee: EUR 2.05 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Berner Zell am See
Hotel Berner
Berner Zell am See
Berner Hotel Zell Am See
Hotel Berner Zell am See Hotel
Hotel Berner Zell am See Zell am See
Hotel Berner Zell am See Hotel Zell am See

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Berner Zell am See?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hotel Berner Zell am See?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Berner Zell am See?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Berner Zell am See?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Berner Zell am See?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Berner Zell am See?
You can check in from 4 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at Hotel Berner Zell am See and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Berner Zell am See also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Berner Zell am See?
Yes, there's an on-site restaurant that offers regional cuisine. Nearby restaurants include Park Restaurant (4-min walk), Pizzeria Zum Casar (4-min walk) and Kupferkessel (4-min walk).
Does Hotel Berner Zell am See have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Berner Zell am See like?
Hotel Berner Zell am See is located on the boardwalk, a short 6-minute walk from Zell am See Station and 13 minutes' walk from Lake Zell. Travellers say that the area is central and ideal for skiing.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Lovely location and great views from the pool terrace. We upgraded to a lake side suite, which was lovely. Staff couldn't do enough for you. Spa was superb, sauna, steam room and lovely pool. Breakfast buffet very good too. Was disappointed that the rooms were somewhat old fashioned. They had no air-conditing or even a fan. Bathroom was small with seperate toilet. Plastic glasses and cups, not what i would expect of a hotel of this standard.
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely fantastic! Would certainly recommend The staff couldn’t have been any more helpful 😃👌
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Spectacular staff with a nice and quiet location
Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
Benjamin, 3-night romance trip
Verified guest review

10/10 Exceptional

Good quality friendly hotel
Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable. Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress. It was also nice to relax in the Spa and outside pool after a day out walking the hills. Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus! Would recommend hotel.
6-night romance trip
Verified guest review

10/10 Exceptional

Great hotel in a beautiful town
The hostess was very warm and welcoming. Welcome coffee and cake was provided. The summer pass cable car tickets were included. Breakfast was buffet style with cereal, meats and cheeses. Eggs cooked to order. A short walk to the lakeside. Room was warm and comfy with a nice view. Neat and clean. Outdoor Parking was on the property. We saw a covered garage, probably for winter months, not sure how big it is.
Shirley, 1-night romance trip
Verified guest review

8/10 Very good

Lovely stay at Zell am See
Stayed here for 3 nights in summer, it was lovely. The hotel has great wellness facilities and is conveniently located just a few minutes away from bus station for excursions and cable car rides. Food was delicious and we felt well taken care of.
3-night family trip
Verified guest review

10/10 Exceptional

Great hotel
Very nice and helpful staff who gave us a nice welcome with a glass of wine while we registered. Good restaurant, and walking distance to town. Room was quite large, had a nice balcony with view of mountains and lake. Parking was free, right in front of hotel.
World Traveler, 1-night trip
Verified Expedia guest review

10/10 Exceptional

great service, good location
Reception greeted us by name and offered us two drinks to relax with while they took our luggage to our room. Excellent hotel, good location, great breakfast
Verified guest review

10/10 Exceptional

Beautiful location, fantastic staff
We had a lovely 3 night stay here, having a front facing room with balcony overlooking town and lake - absolutely beautiful! We were greeted personally on arrival and the owner of the hotel showed us to our rooms - even parked our car for us in the garage. All the staff could not do enough for us and made our stay here very relaxing, friendly and welcoming - we definitely would like to stay here again!! Evening meal was 6 courses for 19 euros and was lovely. The hotel was right next to ski run and chair lift so you can ski right down to the hotel in winter.
Verified Expedia guest review

10/10 Exceptional

Great hotel. Very friendly staff. Excellent pool
Great hotel in an excellent location. Great breakfast and really friendly staff. We had a junior suite and the room was huge with plenty of storage space. The decor was traditional rather than modern but that just added to the experience. Highly recommended hotel. Excellent pool too.
Verified Expedia guest review