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All properties in Ostuni, Puglia, Italy

Ostuni Palace Hotel Bistrot & SPA

4-star hotel with spa, near Ostuni Cathedral

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
€184

Image gallery

  • Romantic Double or Twin Room, City View - Guest Room
  • Romantic Double or Twin Room, City View - Guest Room
  • Romantic Double or Twin Room, City View - City View
  • Junior Suite - Bathroom
  • Romantic Double or Twin Room, City View - Guest Room
Romantic Double or Twin Room, City View - Guest Room. Image 1 of 50.
1 / 50Romantic Double or Twin Room, City View - Guest Room
Corso Vittorio Emanuele 218, Ostuni, 72017, BR, Italy
9.0.Superb.
  • A nice hotel with good location for exploring this lovely city

    Sep 11, 2020

  • Great place to stay, within an easy walking distance to the centre of Ostuni. Clean and…

    Sep 4, 2020

See all 29 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 34 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • 24-hour business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • Heart of Ostuni
  • Ostuni Cathedral - 12 min walk
  • Pilone Beach - 7 mi / 11.3 km
  • Riserva Natural Torre Guacceto - 13.3 mi / 21.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Triple Room
  • Standard Double or Twin Room
  • Romantic Double or Twin Room, City View
  • Junior Suite
  • Panoramic Double Room Single Use
  • Standard Double Room Single Use
  • Standard Double or Twin Room (Spa Access - 1 hour)

What’s around

Landmarks

  • Heart of Ostuni
  • Ostuni Cathedral - 12 min walk
  • Pilone Beach - 7 mi / 11.3 km
  • Riserva Natural Torre Guacceto - 13.3 mi / 21.4 km

Getting around

  • Papola Casale Airport (BDS) - 31 min drive
  • Ostuni Station - 4 min drive
  • Carovigno Station - 14 min drive
  • Fasano Cisternino Station - 16 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
map
See on map
Corso Vittorio Emanuele 218, Ostuni, 72017, BR, Italy

At a glance

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Free offsite parking within 3 ft
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Spa treatment room(s)

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Japanese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ostuni Palace SPA has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Ostuni Palace BISTROT - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Ostuni Palace CAFE - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 1.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 December, EUR 2.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 200 per vehicle (roundtrip, Maximum occupancy 2)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 30.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

PetsPay at property

  • Pets are allowed for an extra charge of EUR 10 per pet, per day
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a security system on site.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Hotel Ostuni
  • Ostuni Palace Italy - Puglia
  • Ostuni Palace Meeting SPA
  • Palace Meeting SPA
  • Ostuni Palace Hotel Meeting SPA Italy - Puglia
  • Ostuni Bistrot & Spa Ostuni
  • Ostuni Palace Hotel Meeting SPA
  • Palace Hotel Meeting SPA
  • Ostuni Palace Hotel Bistrot & SPA Hotel
  • Ostuni Palace Hotel Bistrot & SPA Ostuni
  • Ostuni Palace Hotel Bistrot & SPA Hotel Ostuni
  • Hotel Palace Ostuni
  • Ostuni Hotel
  • Ostuni Hotel Palace
  • Ostuni Palace
  • Ostuni Palace Hotel
  • Palace Hotel Ostuni
  • Palace Ostuni

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ostuni Palace Hotel Bistrot & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per day. Food and water bowls are available.
  • You can check in from 3 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, Ostuni Palace BISTROT offers Italian cuisine. Nearby restaurants include New Life Caffè Fanelli (8-min walk), Ciccio in Piazza (8-min walk), and Risto Caffè Cavour (8-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 200 per vehicle roundtrip.
  • Ostuni Palace Hotel Bistrot & SPA has a spa.
9.0.Superb.
  • 6.0.Good

    Great location, free parking. Some issues.

    It's slightly unfair to judge this hotel at this moment, because of Covid measures they have been forced to instigate, however we visited at this time so can only judge from what we encountered. Firstly, the hotel is attractive, well looked after and in a great location within a 5 to 10 minute walk to the centre of Ostuni's main areas. On Hotels.com's website it stated rooms had a furnished patio but the room we were given didn't, after I complained to reception they did give us a room with a patio but apparently there are only a few like this. On the booking it also stated it was a 12 noon check out, again the hotel said this was wrong but did relent and extend it to 12 when I complained.(I don't like to complain but we had plans that morning) Because of Covid you have to ore order on arrival what you want for breakfast for the duration of your stay plus what time you wanted it, we didn't like this and other hotels we stayed at didn't do this. Breakfast was okay, served outside only, Covid again presumably but they did tend to bring the food out and then the coffees some time later, again not something we liked. We loved the free car parking, especially being right in the city centre. Overall this is a lovely hotel in a great location and it's not their fault that the Hotels.com site has some misinformation on it and without Covid I'm sure we'd have enjoyed the stay more. Staff were friendly throughout.

    peter, 2 night trip, Aug 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent care of the whole property Very good breakfast and front desk

    2 night romance trip, Sep 2, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Friendly,helpful staff,clean rooms, good choics of continental breakfast

    7 night romance trip, Aug 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable and well positioned

    Very comfortable - excellent location - close to old town - great views from up top.

    Anwar, 1 night trip, Jul 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very pleasant stay

    Was a really nice hotel. Easy to stay in - great staff too. Reception especially nice. We felt very looked after. Breakfast was more than adequate. Spa was nice - we had an hour of spa in the room rate. It was listed at €200 per hour for a couple which seemed high for the facilities on offer. Check it before you pay. Lift it the only anomaly - Slow and a bit useless! Great views from the 3rd floor Terrace

    B A, 2 night trip, Jul 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel was a perfect location (5 mins level walk to Ostuni centre), with great service, secure parking and very nice rooms....

    Andrew, 5 night trip, Jul 13, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    For a luxury 4 star hotel I was disappointed. Garaging was good, staff helpful, rooms clean, only a 15 minute walk to the town but pillows lumpy, we booked a basic room but I thought the room was adequate rather than pleasing, The hotel boasts a terrace but it was closed, the spa was tiny and even the use of the very small jaccusi .had to be paid for.

    4 night family trip, Apr 27, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Saubere und grosszügige Zimmer, freundlich-hilfsbereiter Empfang. An einer Einfallstrasse gelegen, daher nicht ruhig gelegen

    Lauric, 1 night trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Soggiorno di lavoro

    Piacevole

    Riccardo, 1 night business trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Da tornare e ritornare

    Esperienza positiva, bella location in centro, confort pulizia e gentilezza del personale. Il ristorante propone piatti non banali. Unica cosa da migliorare, il servizio a colazione.

    Enzo, 1 night business trip, Sep 23, 2020

    Verified Hotels.com guest review

See all 29 reviews