Hakuba Tokyu Hotel

4.0 star property
Hakuba hotel with 2 restaurants and spa, aimed at LGBTQ+ guests

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Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking
Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking
Lounge
Hot springs
2 restaurants, breakfast, lunch, dinner served; French cuisine
In the heart of Hakuba Valley, Hakuba Tokyu Hotel offers a winter wonderland experience. Hit the slopes at nearby ski resorts or unwind with aromatherapy and body treatments at the on-site spa. Enjoy shopping, tennis matches, and French cuisine in this luxurious haven.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Electric vehicle charging point
  • Spa
  • Ski facilities
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • 4 outdoor tennis courts
  • Coffee shop/cafe

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €224
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 64 sq m
  • Sleeps 4
  • 2 Large Single Beds

Economy Twin Room (2nd-4th floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 26.0 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Twin Room (2nd-4th floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 41 sq m
  • Sleeps 4
  • 4 Large Single Beds

Top Floor Standard Twin Room (5th floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Map
4688 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • Happo-one Adam Gondola - 10 min walk - 0.9 km
  • Hakuba Happo-One Ski Area - 11 min walk - 0.9 km
  • Happo One Sakka Ski Lift - 12 min walk - 1.1 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 3.2 km
  • Hakuba Goryu Ski Resort - 8 min drive - 6.4 km

Getting around

  • Hakuba Station - 6 min drive
  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 21 min drive
  • Free train station pickup
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪カフェアンドバー ライオン - ‬12 min walk
  • ‪日本料理雪 - ‬8 min walk
  • ‪アンクル スティーブンス - ‬14 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬10 min walk
  • ‪万国屋 - ‬13 min walk

About this property

Hakuba Tokyu Hotel

Placing you only steps from Hakuba Valley Ski Area, Hakuba Tokyu Hotel features a free ski shuttle. You can visit the spa to be pampered with massages, facials or aromatherapy, and Chamonix, one of 2 restaurants, serves French cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a terrace and a garden. Skiers will appreciate access to ski passes, storage and rentals.

Languages

English, Japanese
VISIBILITY

At a glance

Hotel size

    • 102 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Free train station shuttle*

Off-site

    • Free ski shuttle

Other information

    • Designated smoking areas
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Tennis
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski equipment hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • 4 outdoor tennis courts
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 95
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Area rugs in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski hire
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chamonix – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
Manyo – This restaurant specialises in Japanese cuisine and only serves dinner.
The Lodge – On-site bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3356 for adults and JPY 807 for children

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakuba Tokyu Hotel
Hakuba Tokyu
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hotel
Hakuba Tokyu Hotel Hakuba
Hakuba Tokyu Hotel Hotel Hakuba

Frequently asked questions

Does Hakuba Tokyu Hotel offer free cancellation for a full refund?

Yes, Hakuba Tokyu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakuba Tokyu Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Tokyu Hotel?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hakuba Tokyu Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hakuba Tokyu Hotel and nearby?

Have fun with winter activities such as skiing and in warmer months, improve your game at the on-site tennis courts. Indulge in a treatment at the spa and make the most of other amenities such as a garden.

Are there restaurants at or near Hakuba Tokyu Hotel?

Yes, there are 2 on-site restaurants, featuring French cuisine.

Does Hakuba Tokyu Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hakuba Tokyu Hotel like?

Hakuba Tokyu Hotel is a short 11-minute walk from Hakuba Happo-One Ski Area and 10 minutes' walk from Happo-one Adam Gondola.

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Hakuba Tokyu Hotel Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice out door hot spa
Loves the out door spa. See snow falling down as you soak in the hot water. The place is wonderful. Pricing is very reasnable.
CHEE WOON, 2-night trip

8/10 Very good

The hotel is great. A bit of a walk (15-20 minute) to the village. The town offers a shuttle bus which take you to the ski locations and stops at a variety of drop off locations. It would be nice if the hotel would offer their shuttle, then you would not have to wait for the town shuttle or pay the expensive taxi rates (if you could get a taxi). Allot of walking or better yet bring a car.
Darrell, 4-night trip

10/10 Exceptional

We have never had such helpful staff member .Romain acted like a tour guide as well as English speaking contact at the hotel.He new about ,lift tickets ,the ski resorts ,rental gear,restaurants,taxis ,clubs and bars,transport to and from Hakuba ,bus time tables ,etc etc . And he did it all with a smile on his face and helped make our holiday a beauty! The hotel has a very good spa and bus services run to ski fields pretty regularly .
bradley, 7-night trip

8/10 Very good

Spacious clean room and ensuite. Nice hotel with friendly staff. The hotel was very covid conscious and clean. It is well located and the Hakuba valley shuttle bus stops at the hotel. While the buffet breakfast was nice, the on-site French restaurant - Chamonix was disappointing. The staff made us pre-order food when we booked the table and we couldn’t adapt meals to cater for gluten free. The food was OK but the overall dining experience was underwhelming.
Jamie, 10-night trip

10/10 Exceptional

Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboards/skis. Drying room you can use. Self laundry/dryer facilities available to use. Onsen free to use after each day on the slope. We also booked a massage with Lily for last night and she was fantastic together with an aromatherapy treatment. They also provide Yamato Black cat service from the hotel so I can send your bulky snowbag straight to the airport so you don’t have to lug it around whilst you continue exploring other parts of Japan.
Raymond, 4-night trip

10/10 Exceptional

Takayuki, 1-night trip

8/10 Very good

手入れの行き届いた素晴らしいホテルです。駅や街から遠く交通の便がないので、買い物や食事は少し不便です。
Tatsushiro, 2-night trip

10/10 Exceptional

三星價錢五星服務及住宿
ho yin, 4-night trip

8/10 Very good

SHAO-JUNG, 1-night trip

10/10 Exceptional

ロケーション・サービス・食事・温泉どれをとっても全て満足レベルです。また来シーズンも家族で訪れたいです。
Takashi, 2-night trip

10/10 Exceptional

Sonoe, 2-night trip

10/10 Exceptional

適合家族旅遊滑雪行程很棒的地點,滑雪完可以享受飯店內的溫泉消除疲勞真是享受
Wei Li, 2-night trip

10/10 Exceptional

Takashi, 1-night trip

10/10 Exceptional

2-night trip

6/10 Good

MAKI, 1-night trip

10/10 Exceptional

落ち着いた雰囲気で、とても過ごしやすかったです。
Mayumi, 1-night trip

10/10 Exceptional

清潔で落ち着ける
白馬乗鞍岳登山を終えて夫婦で利用しました。 エントランス、ロビー、廊下、客室ドアのライティングに至るまで清潔で品が良い。所々に花が活けてあり落ち着きと快さを感じた。 朝食の味付け、種類豊富で満足しました。テーブルにも短くカットしたカーネーションが飾られていた。鳥のからあげと餃子を他の品に変更があってもよいかと思いました。 ウェルカムドリンクが少々薄かったこと、帰り客を送るドアマンがいなかったことは残念でした。全体的な雰囲気は気に入ったので機会があればまた利用したいと思います。
Hideki, 1-night trip

10/10 Exceptional

KAZUFUMI, 1-night trip

10/10 Exceptional

Alles im Preis inbegriffen, Spa, Frühstück und Wasche kann gewaschen werden!
Josef, 2-night trip

10/10 Exceptional

静かでのんびりできます
Tomoyuki, 1-night trip

10/10 Exceptional

Comfortable, clean, and easy access to sky field. Price is a bit high, but it is worthy of.
Kenji, 2-night trip

10/10 Exceptional

kiyohiro, 1-night trip

10/10 Exceptional

親切溢れる対応でした。白馬で歴史あるホテルで温泉も溢れてました。
1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Shigeyuki, 2-night trip