Jalan Mulawarman 15, Tarakan, East Kalimantan, 77111
What's nearby
Grand Tarakan Mall - 1 min walk
Gusher Plaza - 11 min walk
Bekantan Conservation Area Mangrove Park - 13 min walk
Mangrove Forest - 3 min drive
Stadium Datu Adil - 4 min drive
Getting around
Free airport pickup
Ferry terminal shuttle (surcharge)
Restaurants
Waroeng Bamboe - 4 min walk
Mpek mpek Sari Rasa - 10 min walk
Pizza Hut - 5 min walk
Kedai Kopi Aceh Abby - 4 min walk
Ikan bakar TURI tarakan - 5 min walk
About this property
Swiss-Belhotel Tarakan
When visiting Tarakan, Swiss-Belhotel Tarakan is a great choice to consider. Guests can visit the spa to indulge in massages, facials or body treatments, and The Swiss Cafe serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
81 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6:00 PM
Express check-in/out available
Minimum check-in age – 17
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Minimum Spring Break check-in age is 17
Children
Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Free airport pickup from 6:00 AM to 9:00 AM
Ferry terminal shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1995
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
21-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Sleep well
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Mini fridge
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Harumi Massage has 1 treatment room. Services include facials and body treatments. The spa is open daily.
Dining
The Swiss Cafe – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately IDR 140000 for adults and IDR 70000 for children
Children & extra beds
Rollaway beds are available for IDR 584000.0 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Swiss-Belhotel Tarakan Hotel
Swiss-Belhotel Tarakan
Swiss Belhotel Tarakan
Swiss-Belhotel Tarakan Hotel
Swiss-Belhotel Tarakan Tarakan
Swiss-Belhotel Tarakan Hotel Tarakan
Swiss Belhotel Tarakan CHSE Certified
Frequently asked questions
Does Swiss-Belhotel Tarakan offer free cancellation for a full refund?
Yes, Swiss-Belhotel Tarakan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Swiss-Belhotel Tarakan?
Yes, there's an outdoor pool.
Are pets allowed at Swiss-Belhotel Tarakan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Swiss-Belhotel Tarakan?
Yes, there's free self parking.
Is an airport shuttle service offered by Swiss-Belhotel Tarakan?
Yes, a free shuttle from the airport is available from 6:00 AM to 9:00 AM on request.
What are the check-in and check-out times at Swiss-Belhotel Tarakan?
Check-in start time: 2 PM; check-in end time: 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Swiss-Belhotel Tarakan and nearby?
Swiss-Belhotel Tarakan has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Swiss-Belhotel Tarakan?
Yes, there's an on-site restaurant, The Swiss Cafe.
What's the area around Swiss-Belhotel Tarakan like?
Swiss-Belhotel Tarakan is in the heart of Tarakan, a short 1-minute walk from Grand Tarakan Mall and 11 minutes' walk from Gusher Plaza.
Swiss-Belhotel Tarakan Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
12 January 2025
Sze Han
Sze Han, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
This hotel was exceptional, a little dated however blending to its surrounds and with a beautiful pool it was the place to be and cool off. The room was large and had everything we could possibly image. Service was excellent.
Elizabeth
Elizabeth, 1-night family trip
Verified Expedia guest review
6/10 Good
29 December 2019
The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 June 2019
Verified traveller
13-night business trip
Verified Hotels.com guest review
6/10 Good
21 August 2018
Nice hotel
The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..
Vincent
Vincent, 1-night trip
Verified Expedia guest review
6/10 Good
15 June 2018
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
9 June 2018
First trip to Tarakan
Clean and comfortable rooms.
Kristen
Kristen, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
6 June 2018
Disappointed
We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.
Suzanne
Suzanne, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
28 April 2017
Business Hotel with affordable price
the hotel location is good but it is a bit difficult to get local food
Verified traveller
Verified Hotels.com guest review
6/10 Good
30 August 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
31 July 2015
Verified traveller
Verified Hotels.com guest review
6/10 Good
18 January 2015
Overpriced
Understafffed, but friendly.
Verified traveller
Verified Hotels.com guest review
6/10 Good
11 August 2014
Great Hotel in Tarakan
The hotel provides the best breakfast among others in Tarakan. But, the room rates are a bit over priced for Tarakan area. The reception / front office is short of people working. (Only one person.) Got to wait for a while for your turn to check in or any inquiry about the room's complaint.
Mark
Verified Hotels.com guest review
8/10 Very good
16 June 2014
Nice Hotel
Swiss-Belhotel Tarakan was a nice hotel, worth the price, clean and nice room compare with other hotel with same price, this hotel really offer 3-star services.
Verified traveller
Verified Hotels.com guest review
6/10 Good
1 May 2013
Faded Glory
Overpriced and underserved -- This may have once been a nice hotel, but these days it is merely coasting along on the fact that it is the only hotel of its' class in Tarakan. During my stay the WiFi did not work anywhere in the hotel except the lobby and the staff repeatedly made up different stories about the reason why or when it would be fixed. Carpets worn and stained, walls scuffed, tiles chipped, bathrooms mildewy, drapes faded and the entire hotel smelled of stale cigarette smoke. To add insult to injury, they charged an outrageous rate for a 1km ride to the ferry terminal -- more than 5x what a taxi would have cost. I would highly recommend saving your money and getting a budget hotel when you are staying in the area for less than a quarter of the price.
World Traveller
Verified Hotels.com guest review
8/10 Very good
3 December 2011
location,location,location
Very nice sorrounding view hotel and will recommend to my colleagues in every travel to tarakan. Location of hotel is one of the most important to value and this hotel located at best place in tarakan. I will frequently visiting some places in kalimantan and tarakan will be one of my destination. Swissbell hotel has hospitality that needed for traveller who faraway for office or home. Completeness and facilities also hospitality of staffs made me comfortable.
martini
Verified Hotels.com guest review
10/10 Exceptional
19 November 2011
Finest otel in town
Swiss bel hotel located in very strategic area in tarakan, near central city and nice beach. This hotel provides everything that i need in business trips. Hospitality of swiss bel hotel never been questioned, i love to stay there
Jeremy
Verified Hotels.com guest review
10/10 Exceptional
21 March 2011
Excellent hotel
This hotel was a dream come true! Not only were the staff exceedingly helpful and friendly, but they seemed genuinely happy to see you each time you pass through the lobby.
The rooms were fantastic, the elevator was fast, everything was immaculately clean and desirible. The breakfast banquet was more than sufficient.
A hotel that i was sad to leave, definitely.
Megan
Verified Hotels.com guest review
6/10 Good
25 January 2011
For Tarakan it's Pretty Good
Although this is a business hotel we stayed here after spending 1 week in Borneo without a hot shower. Let me just say- at that point this place was luxurious.
The restaurant is good and the buffet breakfast is very nice. The neighborhood is pretty standard for Indonesia but the staff could be more helpful. Most of the staff behind the front desk would evade our questions. It could possibly have been the language barrier or just not knowing the answer but they would just walk away and not return. It was . . . weird.
If you are in Tarakan, this is a nice respite.
Very good location & infrastructure. Nice hotel rooms. Friendly staff, but unfortunatly little english spoken.
Restaurant can be very loud if they have a singer/band.