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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel with outdoor pool, connected to a shopping centre, near Medieval Times

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Property amenity
Suite, Multiple Beds, Non Smoking | Bathroom
Exterior

Reviews

6.0 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Free breakfast
  • Air conditioning
  • Free parking
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Hot tub
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Multilingual staff
  • Tour/ticket assistance

For families (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is €79
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Buena Park Hotel & Suites

Pool
Free parking
Free WiFi
Air conditioning
7.2 out of 10, Good, (1094)
The price is €78
includes taxes & fees
12 Jan - 13 January 2025
The Buena Park Hotel & Suites
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About the area

Map
Buena Park, CA

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Disneyland® Resort - 9 min drive
  • Honda Center - 11 min drive

Getting around

  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 22 min drive
  • Orange County, CA (SNA-John Wayne) - 23 min drive
  • Los Angeles Intl. (LAX) - 39 min drive
  • Buena Park Station - 10 min drive
  • Fullerton Transportation Center - 14 min drive
  • Commerce Station - 15 min drive

Restaurants

  • ‪In-sīt Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

When you stay at SureStay Hotel by Best Western Buena Park Anaheim, you'll be a short five-minute drive from Knott's Berry Farm and Medieval Times. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. Also, Disneyland® Resort and Anaheim Convention Center are within a short drive.

Languages

English

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers

Facilities

  • An outdoor pool
  • Hot tub

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 150.00

Optional extras

  • Early check-in can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Portola Inn Buena Park
Portola Inn
Portola Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites
Surestay By Buena Park Anaheim
SureStay Hotel by Best Western Buena Park Anaheim Hotel
SureStay Hotel by Best Western Buena Park Anaheim Buena Park

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Buena Park Anaheim?
Yes, there's an outdoor pool.
Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Buena Park Anaheim?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Buena Park Anaheim?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of USD 45.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45.00 (subject to availability).
Is there an on-site casino at SureStay Hotel by Best Western Buena Park Anaheim?
No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western Buena Park Anaheim and nearby?
SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool and 1 hot tub.
What's the area around SureStay Hotel by Best Western Buena Park Anaheim like?
SureStay Hotel by Best Western Buena Park Anaheim is located a short 13-minute walk from Medieval Times.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very good

Derrick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I do not recommend
Terrible service we expected better quality and care specially for the price. When we walked in we noticed the blankets were so thin like sleeping with a sheet called the office and asked for Sri blankets because it was freezing he told me no we don't have any he also described the breakfast that would be provided it was nowhere near what he had described. There was Footprints of shoes in the bathtub and hair it was disgusting I do not recommend
dusty, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Night away
Front desk staff was friendly and helpful. They were accommodating and the room was clean.
Bryant, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

6/10 Good

Above Average Motel
It was ok. Seemed like it was a renovated old Motel 6, or something. Our stay was fine. You can see that they put a lot of money into it. Overall good.
Martin, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Very bad experience
I had very bad experience. The room smiled bad, the AC is very loud i had to turn it off to be able to sleep. The room service was not done every day
Neven, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Its great but...
Just double check your room when you check in... i stayed 3 nights and found a thong that did not belong to me in between the mattress and headboard on the last day...
Leslie, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

The room wasn’t bad the lady at the check in was so rude which just made me feel unwelcome from the beginning!
Amy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SARALY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gibran Daniel, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The bed looked dirty, the boxspring still Had plastic on it. Floors were dirty as well.
Melissa, 1-night trip
Verified Expedia guest review

8/10 Very good

Good decent decent rooms
Jose Alfredo, 4-night trip
Verified Expedia guest review

8/10 Very good

It was a short stay one night only and it was perfect just what I needed.
MELISSA, 1-night family trip
Verified Expedia guest review

2/10 Poor

This hotel was super dirty. We checked our first room and the blankets and sheets and stains. There was a computer chair and he had a big stain on it. The mattresses were gross. It felt like an old rundown I felt just laying in the bed. Breakfast was not even good. They only had a couple of muffins and a little bit of cereal. Do not stay here
Jose, 1-night family trip
Verified Expedia guest review

4/10 Fair

I didn't like that I had a room facing the street lots of street noise. The continental breakfast was not much too it. Did not care for that. The place was nice and clean, I liked that.
Mary, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Expedia guest review

8/10 Very good

We liked how however tv remote didn’t work and some people kept slamming doors.
Kriscia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Becareful with the management here, i reserved 4 nights here. Upon trying to check in i was told that my guest was not allowed to stay there. Keep in mind i never actually checked in no security deposit. Spoke with the manager and she told me that they would give me a refund. Couple of days passed by and i called customer service regarding the refund, they called the hotel and told me that they were not going to refund me because i had check in already. Which was complete a lie.
Jose, 4-night romance trip
Verified Expedia guest review

2/10 Poor

arniela, 2-night trip
Verified Expedia guest review

8/10 Very good

Loriann, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Room looked nothing like the picture, the box spring had torn up holes and plastic hanging off of it, there was dirty towels in the bathroom still when we got there. Would not recommend
David, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Antoinette, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Marie-Eve, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was excellent all the way around. The place was clean as a whistle and the staff friendly and helpful even going out of their way to help on one occasion. About the only drawback I could see - and it didn't happen to us - was there could be a shortage of parking if the hotel was full. It even had a number of charging stations for EV's
Jim, 2-night romance trip
Verified Expedia guest review