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All properties in Phnom Penh, Cambodia
1 room, 2 adults

NagaWorld Hotel & Entertainment Complex

5-star5 stars
NagaWorld, Samdech Techo Hun Sen Park, Phnom Penh, Cambodia

Luxury resort with spa, near Riverside
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Not one single little corner for a non-smoking and non-gambling bar in two huge hotels.…Nov 21, 2019
  • Probably the best option in Phnom Penh. Nov 22, 2018

NagaWorld Hotel & Entertainment Complex

from €51
  • Executive Suite @ NagaWorld 1
  • Deluxe Room @ NagaWorld 1
  • Superior Room @ NagaWorld 2

What’s around NagaWorld Hotel & Entertainment Complex

Landmarks

  • In Chamkar Mon
  • Riverside - 1 min walk
  • AEON Mall - 17 min walk
  • Royal Palace - 17 min walk
  • National Museum of Cambodia - 21 min walk
  • Phnom Penh Night Market - 32 min walk
  • Central Market - 35 min walk
  • Tuol Sleng Genocide Museum - 35 min walk

Getting around

  • Phnom Penh Intl. Airport (PNH) - 33 min drive
  • Phnom Penh Railway Station - 11 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,617 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is 11:30 AM
The check-in location differs from the property location. To check in, go to Naga 2. Front desk staff will greet guests on arrival.
Airport shuttle service is available at scheduled times from 6:00 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (15 minutes per day)

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 6:00 AM to 11:30 PM *

Parking

  • Free valet parking

  • Free nearby parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 12 restaurants
  • 9 bars/lounges
  • 4 coffee shops/cafés
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 11539
  • Conference space size (meters) - 1072
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Khmer
  • Malay
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bistro Romano Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner.

2Pangea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fortune Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Le Gourmet - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Korean Grill - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

NagaWorld Hotel & Entertainment Complex’s small print

Also known as

  • NagaWorld
  • NagaWorld Hotel & Entertainment Complex Resort
  • NagaWorld Hotel & Entertainment Complex Phnom Penh
  • NagaWorld Hotel & Entertainment Complex Resort Phnom Penh
  • NagaWorld Entertainment Complex
  • NagaWorld Entertainment Complex Phnom Penh
  • NagaWorld Hotel
  • NagaWorld Hotel & Entertainment Complex
  • NagaWorld Hotel & Entertainment Complex Phnom Penh
  • NagaWorld Hotel Entertainment Complex Phnom Penh
  • NagaWorld Hotel Entertainment Complex
  • NagaWorld Entertainment Compl

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 7 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Guests under 18 years old are not allowed in the health club or fitness facility.

    Guests under 18 years old are not allowed in the spa.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: KHR 100 per day

    Optional extras

    Rollaway beds are available for KHR 40 per night

    Buffet breakfast is offered for an extra charge of KHR 12 for adults and KHR 12 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for NagaWorld Hotel & Entertainment Complex

    • Does NagaWorld Hotel & Entertainment Complex offer free cancellation for a full refund?
      Yes, NagaWorld Hotel & Entertainment Complex does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at NagaWorld Hotel & Entertainment Complex?
      Yes, there's free self and valet parking.
    • Is there a pool at NagaWorld Hotel & Entertainment Complex?
      Yes, there's an outdoor pool. Guests have pool access from 7 AM to 7 PM.
    • Are pets allowed at NagaWorld Hotel & Entertainment Complex?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at NagaWorld Hotel & Entertainment Complex?
      You can check in from 2:00 PM to 5:00 AM. Check-out time is 11:30 AM.
    • Are there restaurants at or near NagaWorld Hotel & Entertainment Complex?
      Yes, there are 12 onsite restaurants.
    • Is airport shuttle service offered by NagaWorld Hotel & Entertainment Complex?
      Yes, a free airport shuttle is available from 6:00 AM to 11:30 PM at scheduled times.
    • What is there to do near NagaWorld Hotel & Entertainment Complex?
      Recommended spots to visit include Riverside (1-min walk) and Independence Monument (13-min walk), along with Silver Pagoda (0.9 mi) and AEON Mall (0.9 mi).

    Recent reviews

    Good 7.8 From 846 reviews

    Exceptional 10.0
    We love your food and friendly atmosphere
    Solita, ie2 night business trip
    Exceptional 10.0
    it is as per my satisfaction
    Arya, in1 night business trip
    Poor 2.0
    I hope you get what you deserve.
    Very unhelpful - My flights had been cancelled and I asked them to let my colleague in instead and they chose to refuse such a simple and reasonable request.
    John, ph1 night business trip
    Good 6.0
    Protest resulted in poor service.
    There was a protest going on outside of the hotel during our trip. Many of the employees were part of the protest. This caused a major decrease in service level. Room service was not available. We went to the Golden Bowl restaurant and were told they could only make 1 item. We ordered that item (egg with ham, toast, and a bowl of noodles) the staff forgot about our order and we ended up waiting for 45 minutes to get food. Additionally, many of the drinks were not available at the bars. However, we had lunch at the Italian restaurant and the service there was great.
    Matthew, us1 night trip
    Very Good 8.0
    This is intended to be a detailed review for those contemplating booking a 5 star hotel in Phnom Penh (PP). For those not wanting to read this long review, my conclusion is that I would not return. Summary: Hotel is much too big a complex, confusing layout, food quality in restaurants is poor, impossible to locate the Fitness centre without a map, and lots of niggling issues where they have things wrong. Beds hard. Rooms are good. Stick to traditional 5 stars. The staff are all very lovely but not perhaps well trained enough. I booked this blingy hotel as I liked the idea of all in entertainment - shows, a casino (several), several restaurants, a gym, pool etc etc... It is not the usual type of hotel I book. I prefer contemporary high end 5 stars. The full package attracted me. If you are a fan of Sofitels/Grand Hyatts/Sheraton’s/ Hilton you will not like this hotel. The entrance is gold and bling. The whole of the hotel is bling. There is nothing subtle. It’s Las Vegas all the way but perhaps without the quality. The staff. I know Thailand rather than Cambodia is called the land of the smiling people, but I have to say that I found nearly ALL Cambodian people to be incredible friendly and smiling and not just the hotel staff though without any exception the staff of this hotel treat their clientele with total respect and kindness. Friendliness does not always equate to competency however and on many occasions at this hotel I got lost and the staff then m
    Mark, gb2 night trip
    Good 6.0
    aircon trip
    Aircon was trip out for 2 days during the nite out of 3 nite stay. This is not the first time that I have countered in naga world 2.
    Darren, sg3 night family trip
    Very Good 8.0
    🙂 I’m so happy to stay in NagaWorld 2 everytims when I coming to Cambodia, 😊
    Solita, us2 night family trip
    Very Good 8.0
    Good
    Ri, us2 night business trip
    Poor 2.0
    I do not know whether I will get lung cancer!
    I did request a non-smoking floor and room. Unfortunately, it is a smoked room on the so-called "non-smoking floor"! The receptionist Ms. Rosanna told me no more. I was having a smoked room on 11/F., My lung was smoked for one night! I do not know whether I will get lung cancer! So BAD experience! Hi Naga, If you were me, how you feel and how you find!
    hk1 night business trip
    Good 6.0
    Place to stay
    I stayed 3 night at Naga 2. Wery big disapointment. Room was ok, not very clean. Most of services pool. Fitness center, bar are in Naga 1, faraway from Naga 2. Fodd coutr was Not very nice and lobby is very boring no place to sit down. No nice cafeteria and also playing are was very booring.
    Jarmo, gb3 night trip

    NagaWorld Hotel & Entertainment Complex

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