NagaWorld Hotel & Entertainment Complex

5.0 star property
Luxury resort with spa, near Riverside

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NagaWorld Hotel & Entertainment Complex

Photo gallery for NagaWorld Hotel & Entertainment Complex

Garden
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Karaoke room
Interior

Overview of NagaWorld Hotel & Entertainment Complex

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
NagaWorld, Samdech Techo Hun Sen Park, Phnom Penh
Main amenities
  • Daily housekeeping
  • 12 restaurants and 9 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Steam room
  • Pool bar
  • 24-hour room service
  • 4 coffee shops/cafes
  • Conference centre
  • 5 meeting rooms
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Deluxe Room @ NagaWorld 1

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Executive Suite @ NagaWorld 1

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room @ NagaWorld 2

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • In Chamkar Mon
  • Riverside - 1 min drive
  • Royal Palace - 3 min drive
  • Central Market - 3 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 36 min drive
  • Phnom Penh Railway Station - 12 min drive

Restaurants

  • Naga2 - 3 min walk
  • Café Amazon - 6 min walk
  • Mekong Lounge - 5 min walk
  • Brown Coffee And Bakery (In front of Botumvatey Temple) - 8 min walk
  • Prince Brewing - 10 min walk

About this property

NagaWorld Hotel & Entertainment Complex

A great choice for a stay in Phnom Penh, NagaWorld Hotel & Entertainment Complex features a nightclub. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and Bistro Romano Italian, one of 12 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 9 bars/lounges, an outdoor pool and a poolside bar.

Languages

Chinese (Mandarin), English, Filipino, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1617 units
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to NagaWorld 1 & NagaWorld 2
  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (15 minutes per day)
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Free 24-hours off-site parking within 328 ft
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 12 restaurants
  • 9 bars/lounges
  • 4 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Karaoke
  • Shopping

Working away

  • 5 meeting rooms
  • Conference centre (11539 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The on-site spa has 22 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bistro Romano Italian – This restaurant specialises in Italian cuisine and serves lunch and dinner.
2Pangea – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Fortune Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Le Gourmet – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Korean Grill – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19 for adults and USD 10 for children

Children & extra beds

  • Rollaway beds are available for USD 40 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the health club or fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

NagaWorld Hotel Entertainment Complex Phnom Penh
NagaWorld Hotel Entertainment Complex
NagaWorld Entertainment Complex Phnom Penh
NagaWorld Entertainment Complex
NagaWorld Entertainment Compl
NagaWorld Hotel & Entertainment Complex Resort
NagaWorld Hotel & Entertainment Complex Phnom Penh
NagaWorld Hotel & Entertainment Complex Resort Phnom Penh

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at NagaWorld Hotel & Entertainment Complex?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at NagaWorld Hotel & Entertainment Complex?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at NagaWorld Hotel & Entertainment Complex?
Sorry, pets aren't allowed.
Is parking offered on site at NagaWorld Hotel & Entertainment Complex?
Yes, there's free self and valet parking.
What are the check-in and check-out times at NagaWorld Hotel & Entertainment Complex?
You can check in from 2:00 PM - 5:00 AM. Check-out time is 11:00 AM.
Is there an on-site casino at NagaWorld Hotel & Entertainment Complex?
No, this resort doesn't have a casino, but NagaWorld Casino (1-min walk) is nearby.
What is there to do at NagaWorld Hotel & Entertainment Complex and nearby?
NagaWorld Hotel & Entertainment Complex has 9 bars, a nightclub and a spa, as well as an outdoor pool, a steam room and a garden.
Are there restaurants at or near NagaWorld Hotel & Entertainment Complex?
Yes, there are 12 on-site restaurants, featuring Italian cuisine.
What's the area around NagaWorld Hotel & Entertainment Complex like?
NagaWorld Hotel & Entertainment Complex is in Chamkar Mon, a short 1-minute walk from Riverside and 9 minutes' walk from Cambodia-Vietnam Friendship Monument.

Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Had a wonderful time
Brian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lots restaurants
Satha, 4-night family trip
Verified Expedia guest review

6/10 Good

Very rigid hotel and not flexible to cater to changes
Kah Poh, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

mara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfied
Fancy hotel that spent lots on deco. Hotel is large, in a good location and well priced. Even though my floor was non smoking, I could smell a tinge of smoke most likely from the other floors.
Jonathan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was so nice and friendly. But the hotel is sticky about it Cancellation policy
Kah Poh, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel very convenient
Joanna, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Overall good
Kenny, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff were most attentive
Jefferies, 2-night business trip
Verified Expedia guest review

2/10 Poor

Excess checking during entry and unfriendly guards. Casino guest and hotels guest entry should be separated.
MD MAMUNUR, 4-night trip
Verified Hotels.com guest review