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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

The Ritz-Carlton, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with full-service spa, connected to the convention center, near Coco Park
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room

The Ritz-Carlton, Shenzhen

from €172
  • Club Room, 1 King Bed, Business Lounge Access (Deluxe)
  • Deluxe King Room
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Premier King Room
  • Club Premier King Room
  • Junior Suite, 1 Bedroom, City View
  • Executive Suite, 1 Bedroom, City View
  • Garden View King Rom
  • Deluxe Room, 2 Double Beds
  • Premier Room, 2 Double Beds, City View
  • Deluxe Twin Room
  • Premier Room, 2 Double Beds, City View
  • Deluxe Room, 2 Double Beds, Garden View
  • Executive Suite, 1 Bedroom, City View
  • Club Suite, 1 Bedroom
  • Club Suite, 1 King Bed, City View

What’s around The Ritz-Carlton, Shenzhen

Landmarks

  • In Futian
  • Coco Park - 5 min walk
  • Shenzhen Convention and Exhibition Center - 10 min walk
  • Shenzhen Lianhuashan Park - 22 min walk
  • Splendid China Folk Village - 5.5 mi / 8.9 km
  • Happy Valley - 6.5 mi / 10.5 km
  • Window of the World - 7.4 mi / 12 km
  • Shenzhen Safari Park - 9.5 mi / 15.3 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 36 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 48 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 5 min drive
  • Shenzhen North Station - 10 min drive
  • Shenzhen Convention and Exhibition Center Station - 1 min walk
  • Futian Station - 9 min walk
  • Shopping Park Station - 11 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Free self parking

  • Car charging point

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 16243
  • Conference space size (meters) - 1462
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

Dining

Flavorz - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paletto - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Curv - This bar serves dinner and light fare. Happy hour is offered.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare.

The Ritz-Carlton, Shenzhen’s small print

Also known as

  • Ritz-Carlton Hotel Shenzhen
  • The Ritz-Carlton, Shenzhen Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton Shenzhen
  • The Ritz Carlton, Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs CNY 60 per day

Rollaway beds are available for CNY 450.0 per stay

Buffet breakfast is offered for an extra charge of CNY 217 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Shenzhen

  • Is there a pool at The Ritz-Carlton, Shenzhen?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at The Ritz-Carlton, Shenzhen?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at The Ritz-Carlton, Shenzhen?
    Yes, there's free self parking.
  • Is airport shuttle service offered by The Ritz-Carlton, Shenzhen?
    Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.
  • What are the check-in and check-out times at The Ritz-Carlton, Shenzhen?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • What is there to do near The Ritz-Carlton, Shenzhen?
    Recommended spots to visit include Coco Park (5-min walk) and Shenzhen Convention and Exhibition Center (10-min walk), along with Shenzhen Lianhuashan Park (1.1 mi) and Splendid China Folk Village (5.5 mi).
  • Are there restaurants at or near The Ritz-Carlton, Shenzhen?
    Yes, there are 3 onsite restaurants. Nearby restaurants include 鮮芋仙 (3-min walk), Dollshub (4-min walk), and Haidilao (4-min walk).

Recent reviews

Superb 9.2 From 216 reviews

Exceptional 10.0
Excellent service
Great location, breathtaking views of the Shenzhen skyline Lightshow, fantastic service.
Alexander W, us1 night business trip
Exceptional 10.0
Great location with attentive staff
The hotel is located right in the CBD of Shenzhen and close to everything. The rooms are very big with large windows to see the city. Staff here are very friendly and attentive. Special thanks for Annie's help during our stay.
Vivien, cn1 night business trip
Exceptional 10.0
Weekend staycation at Ritz
The services is impeccable as expected from any Ritz hotel. I enjoyed the food and gym facilities. Only place of improvement is that some areas of the room is a little dusty.
Kian Hwee, hk1 night romance trip
Exceptional 10.0
Very nice with the kind service:)
yehan, hk1 night family trip
Fair 4.0
7 sun benches available for an entire hotel. Good customer services and very responsive. But the hotel looks old and it’s nothing like the ritz in hk and Macau.
hk1 night romance trip
Very Good 8.0
Superior services
I told the concerige We took my mom to shenzhen to celebrate Mother's Day. They are kindly upgrade our room to the Lounge Club Level. The room have A nice city view through the huge glass window, and the room hv A gorgeous bathroom. They even sent us A beautiful flower arrangement to our room as a gift! They indeed offer superior service.
ka Mei, gb2 night family trip
Exceptional 10.0
Good service, good location.
Excellent service from the check in staff to the servers at the restaurant and lounge. Rooms are nice and well appointed.
Ian, sg1 night business trip
Exceptional 10.0
a new loyal customer
great hotel, normally stay at four seasons, have been there for years, but very happy i made the switch over to the Ritz Carlton, amazing hotel has to be one of the best in the area will definitely stay there again
cery, us1 night business trip
Exceptional 10.0
World class service
You feel welcome the moment you stepped into the hotel lobby. Staff are well trained and professional. Very customer oriented and a true world-class hotel. Enjoyed our stay at Ritz. The service level by the staff team at the Club level is excellent. Anyone in the hospitality industry who is serious about improving their service level should send their staff to stay a night at Ritz Carlton Shenzhen.
sg1 night romance trip
Exceptional 10.0
Stunning and comfy
It was a real pleasure to stay in this hotel. Clean big and comfortable room. Tasteful breakfast. Professional and welcoming stuff
Jeny, il4 night romance trip

The Ritz-Carlton, Shenzhen

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