Caveoso Hotel

Location and accommodation brilliant! Let down by slightly grumpy / not very attentive staff and very disappointing breakfast.

The location of the hotel is excellent. It is right near center square There is a very small hike to get to the location, but well worth it. Staff is very friendly breakfast great selection

This hotel is pretty newly renovated, so it's clean and in good condition, but we felt there were a few things that made it less than it could have been. The biggest is that they do not turn on the air conditioning evidently until the end of June. This is much too late - the weather was in the mid to high 80s in early June, and this is particularly important because some rooms (like ours) do not have good ventilation, and the building bakes in the sun all day long. Our only window opened up on the entry courtyard, where people were talking and smoking until late, so we couldn't open the window. It was quite hot at night. Also, the room only had those very cheap little plastic glasses which crush when you pick them up, which made me feel like I was in a cheap motel. Regarding the service, the young lady who worked during the afternoons was fantastic - personable, helpful, charming, but the grump who worked in the morning should be a receptionist at a trash collection site for all the charm and assistance that he offered. He was not helpful in the least. This place has good bones, and is in a good location, but honestly, if these things didn't change, I'd look for another place the next time I came to Matera.

Really pretty experience in a cave hotel. Room is spacious, there is no hair conditioner in the room so bring your own! Room is not decorated in a cute or stylish way but it is cool to be in a cave like room. Has potential to be really cool if it was more stylish.

Excellent position, easy to reach everything with good bars and restaurants close by.

Great location and great service. The room was spacious with a great view.

Great location. Nice room, and amenities. Views of the caves. Staff were helpful. Our gps failed. Finding the place was impossible. A staff member met us at a gas station so we could follow to the hotel.

We stayed for four nights and found the hotel perfect. Room number two was huge and had a great view of the Sassi. Centrally located for exploring. The continental breakfast was good and constantly being replenished. Very friendly staff. Wi fi was a bit hit and miss but you are on holiday so not a problem.

The cave rooms were excellent (we had 2) . A couple of tweaks would have helped - room 5 the shower fitting didn't work so taking a shower was a balancing act and the fans in both bathrooms were really loud. However the rooms were atmospheric, the staff were very helpful and welcoming, the breakfasts were tasty and the location couldn't have been better. A great stay overall.

Lovely characteristic hotel. Great location, breakfast, etc. Beware, if you have a car, it will cost to park. But it's worth it!