Overall, the resort is pleasant and well-maintained. We booked a 2-bedroom suite with a private pool for a 2-night stay. Unfortunately, the pool wasn't clean upon our arrival, with numerous leaves present, making it uninviting. Additionally, the air conditioning in the master bedroom was non-functional throughout our stay. Although the hotel provided two fans, the suite remained uncomfortably warm. The front desk repeatedly apologized, informing us that the issue couldn't be resolved during our visit, which was disappointing given the cost of the suite. As compensation, we received a cheap bottle of white wine, which felt inadequate considering the circumstances. This experience fell short of our expectations, and the hotel could certainly improve in terms of customer satisfaction.