Safestay Brussels

Fine. It would be nice to have a common space (hall, cafeteria, ...) to relax, and to stay... TV not to easy to be used, instructions not clear enough

Worst experience ever, room heaters not working at all, we asked twice to get them fixed and staff did not do anything, we asked for options like a provisional heater or another room and they did not help. Room was really cold and noisy. Staff was rude.

Hot water of the shower gets cold several times during.

Nice hotel, but don't be demanding in terms of cleanness, etc: you're paying for the location. Another strong asset of the hotel is its staff; very friendly and available, especially the evening guy. Overall, I found the price fair.

Centrally located and very close to Grand Place. Receptionist was very polite and gave good service. Room space normal and not that bad. Wifi service ok as well. Two things made my stay feeling bad 1. No a/c at all - not even a fan in room 2. Had room 106 and in the morning I could take a shower because dirty water was coming up from the shower drain (while the one upstairs were taking a shower) and also the water level in the toilet got up nearly to the brink. For sure there is something wrong with the drain system.