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Sago Palm Hotel

4.5 star property
Luxury hotel in Ocho Rios with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sago Palm Hotel

Exterior
Westmoreland King Large
Main Deluxe Queen Junior Suite
Main Deluxe Queen Junior Suite
2 bars/lounges, poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • 24/7 front desk
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Spa services
  • Conference centre
  • Business centre
  • 2 meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Bath or shower
  • Premium bedding
The price is €186
includes taxes & fees
16 Jan - 17 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin

Main Twin Twin

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
3 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

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8.2 out of 10, Very good, (1372)
The price is €452
includes taxes & fees
14 Jan - 15 January 2025
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About the area

Map
54 Main St, Ocho Rios

What's nearby

  • Turtle Beach - 5 min walk - 0.5 km
  • Mahogany Beach - 15 min walk - 1.3 km
  • Ocho Rios Fort - 3 min drive - 2.6 km
  • Mystic Mountain - 5 min drive - 3.7 km
  • Dunn's River Falls - 7 min drive - 4.9 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Miss T's Kitchen - ‬4 min walk
  • ‪Cafe Express - ‬9 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Passage To India - ‬10 min walk

About this property

Sago Palm Hotel

Sago Palm Hotel puts you within a 10-minute drive of Dunn's River Falls. You can indulge in body wraps or manicures and pedicures, and York Tavern serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 37 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Private dining
  • Room service (limited hours)

What to do

  • Beach nearby
  • Rafting nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Co-working spaces
  • Conference centre (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 89
  • Closed-captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

Dining

York Tavern – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 34 for adults and USD 17 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Sago Palm Hotel Hotel
Sago Palm Hotel Ocho Rios
Sago Palm Hotel Hotel Ocho Rios

Frequently asked questions

Does Sago Palm Hotel offer free cancellation for a full refund?
Yes, Sago Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sago Palm Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sago Palm Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sago Palm Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sago Palm Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What is there to do at Sago Palm Hotel and nearby?
Have fun with nearby activities such as boat tours, rafting and zip-lining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness centre. Sago Palm Hotel also has spa services.
Are there restaurants at or near Sago Palm Hotel?
Yes, there's an on-site restaurant, York Tavern.
What's the area around Sago Palm Hotel like?
Sago Palm Hotel is located on the Ocho Rios Strip, a short 5-minute walk from Jamaica Beaches and 5 minutes' walk from Turtle Beach.

Sago Palm Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ewan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stays and amazing staff @ Sago Palm.
My stay at Sago was really great overall. The location is fantastic and the staff is amazing!! Christopher at the front desk in particular was very helpful during my stay. My friends and I ran into an issue and the hotel manager—Yoland remedied the situation to our complete satisfaction and actually went above and beyond my expectations. This was my second stay at Sago and I was very happy on both occasions. Their breakfast is wonderful as well as their pool.
Ewan, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

My stay was lovely upon arrival. Everyone was kind and accommodating. I decided to eat at the restaurant for dinner wit my family and the wait staff and chef colluded to overcharge me. I brought it to the attention of the hotel manager. They basically charged me separately for the sides that are included with the meals. I didn't order any extra sides. They intentionally overcharged me, not expecting me to check. She recalculated my bill which ended up being $25USD less. It was an awful experience. I am sure they have done this many times before to foreigners. The chef comes out to laugh and smile with the patrons and encourage wait staff to cheat people. This incident ruined my trip. The other, issue was the noise from a club nearby. The noise was unbearable and straight through the night. This hotel is in an awful location because of noise.
shermanika, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brianna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good location. In center of town
Lesley Anne, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Veronica, 1-night trip
Verified Expedia guest review

8/10 Very good

Check in was good, We enjoyed our stay as the Sago which has been through a renovation. Housekeeping provided wonderful service. We were overcharged on drinks placed at the bar which I should have made a note at the time with management. After check out, management made a mistake on the count of towels, robes and linens in the room, called me advising of this discrepancy that was essentially an accusation that we took a robe from the room. The situation eventually was resolved but should have been verified internally before guest involvement.
Jeffrey, 3-night romance trip
Verified Expedia guest review

2/10 Poor

The male night front desk worker was very lazy and disrespectful he expected us to unclog the toilet and left it clogged all night. They bought us ice with plastic frozen in the ice. Our first room had sand on the bed & floor. Pretty hotel but it needs better workers.
Robin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean hotel. Great staff!
Vysaul, 4-night family trip
Verified Expedia guest review

8/10 Very good

Paulette, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

The rooms were modern, and there were no problems with anything. The customer service was excellent as well. The only shortcoming I could see was that they didn't have a lift or elevator to the second floor. I suppose that single negative point would make the hotel not handicap friendly. Other than that, I highly recommend this hotel.
Cargill, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

The staff were friendly and nice, the place was clean. Overall a great place to stay. Loved it. Hi 5!!
Donald, 1-night family trip
Verified Expedia guest review

2/10 Poor

Simone, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was a 5 minute walk from the public beach and was close to many different food options. However, the hotel reataurant was so good that we could have stayed on the property for all meals. The pool was a good size and was well maintained. The workers were all very helpful and made the stay very enjoyable.
Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very helpful and accommodating. Hotel was clean, updated, had convenient parking and was just what we needed for our time in that area. Would definitely stay there again. My family enjoyed it and my kids felt very safe there.
Clinton, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gloria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All was good
Casene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice property
Sonia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Adrian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I love this hotel. We had a 5-Star experience in this boutique hotel. The staff were always friendly and smiling. From the front desk staff, to the restaurant staff, to the bar staff to the handyman to the very pool cleaner it was exceptional. The food was always delicious. They offered Jamaican and Americam cuisine. The room was emaculate, it gave a grandoulous feel because of the high ceiling. My husband is from Ocho Rios so I will definetly be staying there again and recommending it as well.
Cindy, 4-night trip
Verified Expedia guest review

6/10 Good

Rohena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Had a great time staying at Sago Palm Hotel, friendly staff members. Shout-out the chef and waitress for holding it down with the breakfast. Service was 10/10.
Randy George, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Tashae, 1-night trip
Verified Expedia guest review

8/10 Very good

Ronald, 1-night trip
Verified Expedia guest review