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Sunset at the Palms Resort - Adults Only - All Inclusive

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Treetop Standard (VIP Airport Fast Tracking) | Property grounds
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool

Overview of Sunset at the Palms Resort - Adults Only - All Inclusive

VIP Access

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star property
Adults-only beachfront property with outdoor pool, near Seven Mile Beach

9.0/10 Superb

1,025 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Norman Manley Blvd, Negril, Westmoreland

Room options

About this area

What's nearby

  • On a private beach
  • Seven Mile Beach - 21 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 90 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Office of Nature - 5 min walk
  • Juicy's Restaurant - 7 min drive
  • Chances Bar & Grill - 8 min drive
  • Best in The West - 8 min drive
  • Marleys by the sea - 8 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Putting you within 1.1 mi (1.8 km) from Seven Mile Beach, Sunset at the Palms Resort - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and beachside drinks. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Palm Grove, one of 4 restaurants, serves Caribbean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 3 bars/lounges, a poolside bar and a health club. Fellow travellers love the helpful staff and location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

On-site live performances

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay. The listed airport shuttle fees apply to transfers to/from Norman Manley International Airport (KIN) in Kingston.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)

What to do

  • On a private beach
  • Free beach club
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Windsurfing

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Spa services
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Comprehensive food waste policy

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

On-site live performances

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Palm Grove – This buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner.
Lotus Leaf – This restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open selected days.
Palm Breeze Beach Grill – This beach brasserie specialises in Caribbean cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Chefs' Showcase – This theme restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Blue Coffee Cafe – Overlooking the pool, this café only serves light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 99 per person (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset Palms Adults Negril
Sunset Palms Adults
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

Does Sunset at the Palms Resort - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Sunset at the Palms Resort - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sunset at the Palms Resort - Adults Only - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Sunset at the Palms Resort - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 99 per person roundtrip.
What are the check-in and check-out times at Sunset at the Palms Resort - Adults Only - All Inclusive?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM. Contactless social distancing is available.
What is there to do at Sunset at the Palms Resort - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Sunset at the Palms Resort - Adults Only - All Inclusive also has 3 bars, a private beach and a health club, as well as spa services and a garden.
Are there restaurants at or near Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, there are 4 on-site restaurants, featuring al fresco dining, Caribbean cuisine and pool views. Nearby restaurants include Office of Nature (5-min walk), Juicy's Restaurant (3 mi) and Chances Bar & Grill (3.5 mi).
Does Sunset at the Palms Resort - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sunset at the Palms Resort - Adults Only - All Inclusive like?
Sunset at the Palms Resort - Adults Only - All Inclusive is on Bloody Bay Beach, a short 1-minute walk from Bloody Bay and 20 minutes' walk from Hedonism II. Travellers love the property's prime location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

2/10 Poor

Holly, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Richelle Denise, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Awesome
kaitlin, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kimberly, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Christian, 5-night trip
Verified Orbitz guest review

8/10 Very good

Francisco, 7-night trip
Verified Expedia guest review

10/10 Exceptional

What I loved about this amazing place is the staff they are the most wonderful people I've ever had the pleasure of meeting....I will definitely return ❤️
Beatrice, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I came by myself after a very difficult breakup with my boyfriend. The staff went out of their way to make sure I was safe traveling alone and enjoying my stay. The resort was beautiful and room was clean and comfortable.
Stephanie Lauren, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great, staff was super kind, helpful, and friendly, wonderful place to relax and recharge.
Jeffrey Jason, 5-night romance trip
Verified Expedia guest review