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Adults-only beachfront property with outdoor pool, near Bloody Bay Beach
The hotel had great customer service and the all Inclusive food served was delicious.…
Dec 30, 2020
This was a phenomenal resort!! The scenery was beautiful, staff was so friendly and fun…
Dec 10, 2020
This property advises that it adheres to COVID-19 Health Protocol (Jamaica) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Airport shuttle service is offered for an extra charge of USD 45 per person (roundtrip)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in is available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
All of the staff was incredibly friendly and helpful throughout our stay. The hotel grounds are absolutely beautiful and peaceful. The food was delicious. The beach is a short walk across the street. We’re looking forward to staying here again.
Beeachboy, 6 night trip with friends, Nov 25, 2020
Verified Orbitz guest review
Sunset at the Palms has won me over! From the amazing setting and ambience of the resort itself to its fantastic and super friendly staff, everything was perfect! Food/drink/beach/entertainment, they do it all and do it all well! Me and my wife 10/10 recommend staying with Sunset at the Palms and look forward to returning for years to come!
Dylan, 7 night romance trip, Nov 15, 2020
Verified Expedia guest review
I only got to enjoy the martini bar saturday night
Legna, 3 night family trip, Oct 23, 2020
Verified Expedia guest review
Didn’t go on trip because of COVID 19 and still fighting after a month to get a refund
Frank, 5 night trip, Oct 13, 2020
Verified Expedia guest review
Absolutely loved Sunset at the Palms! So tranquil, intimate and relaxing amongst the beautiful tropical lush grounds. The perfect place to get away during the pandemic to celebrate a birthday. The staff is what makes the resort. They go above and beyond to make you feel comfortable! Kadian is so fantastic and spared no expense at ensuring this would be a birthday for my boyfriend to remember. Everything from a Birthday banner on the door to beautifully decorated towels on the bed and chilled champagne waiting for us after a day at the private beach! Patrick and his staff were beyond accommodating and made us feel royal! The only negative was the food....no local jamaican food on the menu...only American.
Dee, 5 night romance trip, Oct 3, 2020
Verified Expedia guest review
My boyfriend, myself and our two friends that we arrived and traveled with there really enjoyed our stay. The rooms were clean and the staff was very friendly. The food was good and they had variety to choose from on the menus at nightly dinner, breakfast and the pool bars. The only things that I’d say need some improvement is the alcohol wasn’t very strong. The mixed drinks were good but I don’t think I had a good buzz the whole time I was there and we drank most of the day everyday. Also they never let me and my boyfriend sit with our friends that we traveled with and arrived with at any meals. It was disappointing that we spent so much money to go on vacation together and couldn’t enjoy a meal together at the same table, but yet our last night at dinner another group arrived and they let all 4 of them sit at a table together. Overall we enjoyed our stay.
Jess, 4 night romance trip, Aug 21, 2020
Verified Expedia guest review
Loved the setting, beach was across the street and water was SPECTACULAR - tranquil setting. The couples massage was one of the best I’ve ever had. WiFi and room phone were not working and even though bar hours are until 11 pm they closed at 1030 pm three of the six nights we were there. Maybe because of COVID but wish there were more dining options - 24/7 room service, ice cream bar, pizza at the beach bar...if you didn’t eat at designated hours sandwiches were left on a table by the lobby for you to take back to the room. Bottled Water was provided in abundance. Would I return again? Yes...but after COVID.
6 night family trip, Aug 9, 2020
Verified Expedia guest review
Loved the overall jungle feel, treehouse for your bedroom!! I definitely will be back to visit this place. I think with all the COVID-19 things going on it definitely put a damper on things. But worth a 2nd visit once things get back to normal!!
Rhonda, 6 night romance trip, Aug 6, 2020
Verified Expedia guest review
Beautiful resort with unique treehouses! Amazing and delicious food for every meal!
Amanda, 6 night romance trip, Jul 29, 2020
Verified Orbitz guest review
The property was beautiful. Like a Botanical Garden. The treehouses are adorable and cozy. There was not many things to do there and the beach was a long walk away.
4 night romance trip, Mar 13, 2020
Verified Orbitz guest review
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