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Imperial Palace Hotel - All Inclusive

5.0 star property
All-inclusive beachfront property with spa, near Sunny Beach

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Imperial Palace Hotel - All Inclusive

Photo gallery for Imperial Palace Hotel - All Inclusive

Front of property
View from property
Premium bedding, memory-foam beds, desk, iron/ironing board
4 bars/lounges, lobby lounge, pub, cocktail bar
Lobby

Overview of Imperial Palace Hotel - All Inclusive

Property highlights

  • Restaurant
  • Bar
  • Pet-friendly
  • Pool
  • Spa
  • Parking available
Map
Sunny Beach Resort, Sunny Beach, 8240
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Terrace
Feel at home
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Double Room, Balcony, Park View

Premium bedding, memory-foam beds, desk, iron/ironing board

Double Room, Balcony, Park View

  • 30 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Balcony, Sea View - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Room, Balcony, Sea View - All Inclusive

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Park View, Balcony - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Room, Park View, Balcony - All Inclusive

  • 30 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, Balcony, Sea View

Studio, Balcony, Sea View

Studio, Balcony, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Promo Room - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Promo Room - All Inclusive

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Premium bedding, memory-foam beds, desk, iron/ironing board

Double Room, Balcony, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Promo Room

Premium bedding, memory-foam beds, desk, iron/ironing board

Promo Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • On the beach
  • Sunny Beach - 2 min walk

Getting around

  • Bourgas (BOJ) - 25 min drive

Restaurants

  • Coco Beach Bar - 5 min walk
  • Hotel Sunny Bay - 11 min walk
  • Friends Bar - 6 min walk
  • Emona Restaurant - 5 min walk
  • Subway - 2 min walk

About this property

Imperial Palace Hotel - All Inclusive

Imperial Palace Hotel - All Inclusive is a great choice for your beach stay in Sunny Beach, putting you near activities such as snorkelling, surfing/body boarding and parasailing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body treatments. Hollywood, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar and a fitness centre.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

Bulgarian, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 545 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed*
  • Service animals welcome

Parking

  • On-site self-parking (BGN 20 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Bike rentals nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Segway hire/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Hollywood – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurant Gondolla – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Lobby Bar Safari – This lobby lounge overlooks the ocean and pool. Open daily.
Irish Bar – On-site pub. Open daily.
Mezzanie Bar – On-site cocktail bar. Open daily.

Fees & policies

Optional extras

  • Safes in guest rooms can be used for BGN 7 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BGN 10.00 per pet, per day

Parking

  • Self-parking costs BGN 20 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.

Also known as

Victoria Palace Hotel Sunny Beach
Victoria Palace Beach Hotel Sunny Beach
Victoria Palace Sunny Beach
Victoria Palace
Victoria Palace Hotel Bulgaria
Hotel Victoria Palace Bulgaria
Victoria Palace Hotel And Spa
Victoria Palace Bulgaria
Victoria Palace Beach Hotel
Victoria Palace Beach Sunny Beach
Victoria Palace Beach
Imperial Palace Hotel
Imperial Palace Hotel Spa
Victoria Palace Beach Hotel
Imperial Inclusive Inclusive
Imperial Palace Hotel - All Inclusive Sunny Beach
Imperial Palace Hotel - All Inclusive All-inclusive property

Frequently asked questions

Does Imperial Palace Hotel - All Inclusive offer free cancellation for a full refund?
Yes, Imperial Palace Hotel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Imperial Palace Hotel - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Imperial Palace Hotel - All Inclusive?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Imperial Palace Hotel - All Inclusive?
Yes, pets are welcome. There's a charge of BGN 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Imperial Palace Hotel - All Inclusive?
Yes. Self-parking costs BGN 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Imperial Palace Hotel - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Imperial Palace Hotel - All Inclusive?
No, this property doesn't have a casino, but Platinum Casino (10-min walk) and Casino Hrizantema (4-min drive) are both nearby.
What is there to do at Imperial Palace Hotel - All Inclusive and nearby?
Have fun with nearby activities such as cycling, boat tours and kayaking. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Imperial Palace Hotel - All Inclusive also has 4 bars, a seasonal outdoor pool and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Imperial Palace Hotel - All Inclusive?
Yes, there are 3 on-site restaurants, featuring local and international cuisine and ocean views.
What's the area around Imperial Palace Hotel - All Inclusive like?
Imperial Palace Hotel - All Inclusive is a short 2-minute walk from Sunny Beach and 10 minutes' walk from Platinum Casino.

Reviews

5.0

4.8/10

Cleanliness

5.0/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Fair

Outdated
Buffet same food every day and not sanitary
Michaela, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Ismael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shadia, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel ever
Appealing wasn’t the word, the service when we arrived straight away looked up and down and didn’t want to check us in until another young girl on reception decided to give us bands, the people in the restaurant stood there looking us up and down refusing to let us in even with our bands, we were refused certain drinks in the bar too. Worst service we have ever had anywhere ever. The hotel is dirty the pool looked disgusting to swim in no wonder no one was in it. We didn’t even eat the food when we eventually got in because it was pure slop and there were flies on the cheese, the view of the sea is nice that’s it that’s the only thing this place has going for it. Stay far away I’m not kidding don’t waste your money on this hell hole.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Mariusz, 6-night trip
Verified Hotels.com guest review

2/10 Poor

No towels on evening arrival in room and didn’t get them until next day afternoon. Two rooms for family booked together but split into two separate buildings in hotel, they couldn’t put us together. Kept saying no parking space even though there were some which meant we had to pay for parking which was 5mins away. Had to wait for tables to come empty at every meal. All inclusive food but was always the same menu every day. Receptionist were young and didn’t have authority to make any changes or help. Only one lift on the block were were in for 9floors.
Marina, 4-night family trip
Verified Ebookers guest review

2/10 Poor

Krum, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Ivan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awesome
After reading the reviews we was skeptical about booking this hotel, I am so glad we ignored the Karen's! I travel a lot and easily, This is the best hotel I have stayed in this year. The Hotel is right on top of the beach, it has an indoor pool and SPA (sauna, steam room, turkish baths). it has a massive outdoor patio with a bar in the middle and they sometimes have evening entertainment. There is even a bar in one of the outdoor pools. They have PS4's in the lobby, a piano, pool table, air hockey, there are awesome statues everywhere giving a real grandeur look. Room service comes everyday ,tthey replace towels, moisturizer and vegan soap. There is a shop inside the hotel (very cheap), i recommend the chocolate flavored cigars at 2 LEV each! . The promenade goes all the way to flower street packed with shops and elec scooters if you are daring. If i wanted to be hypercritical the only really downsides are that the bar shuts by 22:00 outside and the food isnt AMAZING but its still ok. Cant wait to visit again! There are friendly taxi drivers outside (who do not rip you off), we used them to visit the waterpark and old town nessebar.
Andrew, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jack, 4-night trip
Verified Hotels.com guest review