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Aloft Richmond West Short Pump

3.0 star property
Hotel with restaurant, near Short Pump Town Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Richmond West Short Pump

Lobby
Reception
Exterior
View from property
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • Connecting rooms available
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Reception fireplace

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The price is €139
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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Pool
Free breakfast
Pet-friendly
Free parking
9.6 out of 10, Exceptional, (2557)
The price is €118
includes taxes & fees
29 Dec - 30 Dec
Drury Plaza Hotel Richmond
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About the area

Map
3939 Duckling Drive, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • Virginia Commonwealth University - 15 min drive

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive
  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬2 min drive

About this property

Aloft Richmond West Short Pump

Aloft Richmond West Short Pump puts you a short five-minute drive from Short Pump Town Center. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (564 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Health club
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

Refuel by Aloft – This café serves breakfast, lunch and dinner.
W xyz bar – On-site pub.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults and USD 5 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is undergoing renovations from 30 May 2024 to 31 December 2024 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Restaurant
  • Indoor pool

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Richmond West Hotel Glen Allen
Aloft Richmond West Hotel
Aloft Richmond West Glen Allen
Aloft Richmond West
Aloft Richmond West Short Pump Hotel Glen Allen
Aloft Richmond West Short Pump Hotel
Aloft Richmond West Short Pump Glen Allen
Aloft Richmond West Short Pump Hotel
Aloft Richmond West Short Pump Richmond
Aloft Richmond West Short Pump Hotel Richmond
Aloft Richmond West Short Pump a Marriott Hotel

Frequently asked questions

Does Aloft Richmond West Short Pump offer free cancellation for a full refund?
Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aloft Richmond West Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aloft Richmond West Short Pump?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Aloft Richmond West Short Pump?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Aloft Richmond West Short Pump and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Aloft Richmond West Short Pump?
Yes, there's an on-site restaurant, refuel by Aloft.

Aloft Richmond West Short Pump Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Water ran out of our shower every time we used it (and yes the door was shut tight). The lights in the room were terrible. One night we were in bed asleep and fire alarm went off and we sat in our car for 2 hours, nobody let us know when we go back in hotel. We got back to our room ( they told us it was safe to go back) and as soon as white in bed the fire alarm went off again! We had go in car for another hour! We are 75and 70 years old and going up and down 3 flights of stairs in the middle of night was horrible! We were not compensated at all! When we booked our room in October the price of room was cheaper than when we checked out! I will never stay there again! We come to that area every year at the same time for Our Granddaughters Field Hockey Tournament, but we will never stay there again!
Connie, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel!
Wonderful hotel! Highly recommend
Gale, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LeClere, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roderick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

6/10 Good

I expected a bit more quality with the hotel. When I went to shower in the morning, the temperature of the water was lukewarm, and never heated up. They did have a sign that said they were doing renovations, but for the cost I would not revisit.
Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I shared with the hotel staff that by the toilet and shower in my room water was coming through the floor boards. It had a foul odor. I was offered another room but not the same as what I was in. I asked for another way to accommodate me and was given towels!! This was horrible service it seemed as if no one cared about the water damage and smell!
Jaune, 1-night romance trip
Verified Expedia guest review

6/10 Good

Chanae, 1-night trip
Verified Expedia guest review

6/10 Good

c, 1-night trip
Verified Expedia guest review

8/10 Very good

Elliott, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff was friendly. Great location everything is in walking distance to all the restaurants.
Kenya, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Woo Young, 3-night trip
Verified Expedia guest review

8/10 Very good

Generally, happy with the stay for a week
Woo Young, 3-night family trip
Verified Expedia guest review

2/10 Poor

Ants
We had ants in our room. Super gross.
Margaret, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to whole foods buffet
John, 1-night family trip
Verified Expedia guest review

6/10 Good

Paying for a hot breakfast for the price of the stay compared to if I paid 1/4 less where I normally would stay and receive a free hot breakfast plate, including the cold breakfast products.
Fayton, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Patricia, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty floors and dirty bathrooms
Steven Sean, 5-night trip
Verified Hotels.com guest review

6/10 Good

Debra, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I Love Aloft
We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Kouri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great!
Lj, 1-night trip
Verified Hotels.com guest review