Oriental Deluxe

4.5 star property
Hangzhou upmarket hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oriental Deluxe

Lobby
Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Restaurant

Reviews

6.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Childcare
    Childcare
  • Spa
    Spa
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
Feel at home
  • Babysitting services
  • Separate sitting area
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room, 1 Single Bed

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

Highlights

Separate sitting area
TV
Bidet
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017

What's nearby

  • Hangzhou Tower Shopping Mall - 4 min drive - 3.5 km
  • Wulin Square - 4 min drive - 3.8 km
  • Hangzhou China Silk Town - 4 min drive - 3.6 km
  • Wushan Night Market - 5 min drive - 5.6 km
  • West Lake - 6 min drive - 5.7 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive
  • East Railway Station - 9 min drive
  • East Railway Station (East Square) Station - 10 min drive
  • Hangzhou East Railway Station - 11 min drive
  • Zhalongkou Station - 20 min walk
  • Xintang Station - 20 min walk
  • Baoshan Bridge Station - 22 min walk

Restaurants

  • ‪外婆家 - ‬12 min walk
  • ‪新开元大酒店 - ‬1 min walk
  • ‪夜色酒廊 - ‬1 min walk
  • ‪七里人家 - ‬3 min walk
  • ‪杭州浙江汽配城玉成汽配经销部 - ‬3 min walk

About this property

Oriental Deluxe

Oriental Deluxe puts you within a 10-minute drive of West Lake. Guests can indulge in massages, and Buffet serves breakfast, lunch, and dinner. This luxurious hotel also features an indoor pool, a fitness centre and a sauna.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 239 rooms

Arriving/Leaving

  • Express check-in/out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Babysitting

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Babysitting services

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Fitness centre
  • An indoor pool
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom (not in room)
  • Bath or shower
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • In-room safe

Special features

Dining

Buffet – This restaurant serves breakfast, lunch and dinner.
Cafe – This restaurant serves lunch and dinner.
Chinese Restaurant – This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of approximately CNY 50 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.

Also known as

Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Frequently asked questions

Does Oriental Deluxe offer free cancellation for a full refund?
Yes, Oriental Deluxe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oriental Deluxe?
Yes, there's an indoor pool.
Is parking offered on site at Oriental Deluxe?
Yes, there's free self parking.
What is there to do at Oriental Deluxe and nearby?
Oriental Deluxe has an indoor pool and a sauna, as well as a fitness centre.
What's the area around Oriental Deluxe like?
Oriental Deluxe is in Downtown Hangzhou, a short 2-minute walk from Zhejiang University Huajiachi Campus.

Oriental Deluxe Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Poor

THEY DO NOT HONOR HOTELS.COM RESERVATIONS
They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay - good value
Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel!!!
Verified Hotels.com guest review

10/10 Exceptional

Great spot!
Absolutely amazing!
Verified Hotels.com guest review

6/10 Good

フロントの対応悪い
予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

2/10 Poor

HORRIBLE !! A fuire absolument !!
Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville
Verified Hotels.com guest review