See all properties

Hotel Universo

3.0 star property
City centre hotel, steps from Basilica of Santa Maria Novella

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universo

Deluxe Room
Front of property – evening/night
Superior Double or Twin Room, View | Room amenity
Interior
Deluxe Room | Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
  • Bath or shower

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, View

Superior Double or Twin Room, View

Superior Double or Twin Room, View

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Private bathroom
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Private bathroom
Hairdryer
Minibar
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Private bathroom
Hairdryer
Minibar
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Private bathroom
Hairdryer
Minibar
  • 23.0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Private bathroom
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Rooftop terrace
The Social Hub Florence Lavagnini
Free WiFi
Restaurant
Air conditioning
Gym
9.0 out of 10, Wonderful, (1006)
The price is €77
includes taxes & fees
15 Dec - 16 Dec
The Social Hub Florence Lavagnini
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 1 min walk
  • Cathedral of Santa Maria del Fiore - 7 min walk
  • Ponte Vecchio - 10 min walk
  • Uffizi Gallery - 12 min walk

Getting around

  • Peretola Airport (FLR) - 23 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Porta al Prato Station - 15 min walk
  • Unità Tram Stop - 1 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk

Restaurants

  • ‪Vyta - ‬2 min walk
  • ‪Shake Cafe - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬2 min walk
  • ‪Giglio Rosso - ‬2 min walk

About this property

Hotel Universo

When you stay at Hotel Universo, you'll be in a fantastic location, only a five-minute walk from Historic Centre of Florence and Basilica of Santa Maria Novella. Also, Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Unità Tram Stop is steps away and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 48 per night)

Other information

  • Smoke-free property

Property amenities

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Renovations and closures

This property is closed from 4 November 2024 to 31 December 2025 (dates subject to change).

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 48 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1SHCBGE33

Also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

Is Hotel Universo currently open?
This property is closed from 4 November 2024 to 31 December 2025 (dates subject to change).
Does Hotel Universo offer free cancellation for a full refund?
Yes, Hotel Universo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Universo?
Yes. Self-parking costs EUR 48 per night.
What are the check-in and check-out times at Hotel Universo?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What's the area around Hotel Universo like?
Hotel Universo is in Santa Maria Novella, a short 1-minute walk from Unità Tram Stop and 7 minutes' walk from Cathedral of Santa Maria del Fiore. Travellers love the hotel's prime location.

Hotel Universo Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

The hotel is located on a large piazza with many restaurants and an excellent gellateria and Basilica steps away. The piazza is very loud the Friday night we stayed but earplugs were the trick. Not many amenities, no breakfast, but nearby cafes provide pastries, sandwiches, and espresso. Ten minute walk to the train station terminal.
Martin, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

I only recommend one night stay
Josue, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Tyler, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed the wonderful view over the piazza
Sudheer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend
The hotel is well located. The personal is friendly
Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Firenze Pisa
The room was l ocated on the 3.5 floor, there were stairs to go up from the 3rd floor or come down 1/2 a floor from the 4th, hard to explain. The room was older than expected and the plumbing in the bathroom sink was clogged
sergio, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Had a really large, unique room. Everything was very nice. Can be a little loud at night, but that’s to be expected in an area like this. Only cons: shower was a bit small for someone with wide shoulders. They lock the doors at a certain time every night and getting in/out can be a hassle. But overall would stay again.
DAVID, 2-night romance trip
Verified Expedia guest review

6/10 Good

Location great. But room very minimal. No mirrors in the main part of the room; air conditioning sparingly; no room safe.
BARBARA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a decent hotel at prime location. Services are nice, room is small and not fancy but clean. Overall, I’d recommend this and would return.
Duong, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Friendy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fayez, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pretty close to everything
JUANJO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

No view from balcony But everything good
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Close to everything
Great service. Needs better lighting in bathroom. Great place to stay. Near trains and close to everything of tourist desires.
Donna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 10/10.
The location is perfect. Step out of the airport and 50 meters away is the T2 tram that takes you right into the heart of Florence, get off at the final stop and the hotel is 50 meters in front of right at the beautiful square. The staff are helpful and lovely and the rooms are perfectly clean, we were lucky enough to get a view across the square.
Derek, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We had to make a last minute reservation because our Air B&B had some issues. I booked one of the last rooms less than 24 hours before check in for me and my two daughters. We were greeted kindly, offered a room with a view, and were grateful for the clean, comfortable, and efficient accommodations. The square below is a little loud, but it didn’t impact us getting to sleep.
Gail, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

When I reached the hotel, I was given a small room. Upon talking to the front desk about it, he told that the room is standard size by Italian measures. Nevertheless, he moved me to a bigger room. Very happy with this hotel.
Adham, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved this little jewel in Florence. We were lucky enough to get the only room with a balcony over looking the square and church! Room 513! The front desk staff was so kind - all of them! And very helpful with recommendations! There are food shops with outdoor dining right outside the front steps of the hotel! We very much enjoyed this hotel and location
FLEMING, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Yvan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 3-night trip
Verified Hotels.com guest review