Hotel Pension Rheingold

On arrival the staff that were supposed to be multilingual didnt speak English so we had to wait for the boss. Who is only there between 15.00 & 17.00 therefore we had to keep returning to the hotel & He turned out to be the most arrogant person i have ever come across. He demanded payment despite already paying before arrival. And showing him our bank records, We had no altenative but to pay again & had a 3 day argument to sort that one out. The room we booked was a queen bed and two singles. What We got were three singles & a broken sofa bed. A huge pipe running through the room that was constantly gushing water through it.. the bathroom sink tap was loose and near impossible to use. And the sewage stinks which made showering unpleasant.. after 2 nights of no sleep and no communication we found another staff member who spoke english & explaining to him we got an "Upgrade" and refund of overpayment. We also only went for breakfast 1 day as it was very basic. Overall the service we recieved turned break we were looking forward to into a very stressful break.

Clean room, tasty breakfast.

Our was good at the hotel, staff were helpful and very nice. The room was basic but comfy and clean, breakfast was ok the lady was very shy and quiet but she helped when needed. The bathroom was nice and clean. It was very local to all the places we wanted to visit in Berlin. If your looking for a compact budgeted nights stay we would recommend.

I got upgraded to City Hotel as the e l electrics were being repaired

I was there with our two kids. It was big, clean, the staff were very nice, very cooperative and uncomplicated, the breakfast room is really nice and it was very cheap! Thank you very much!