See all properties

Royal Palm Hotel

4.0 star property
Central hotel with full-service spa, connected to a shopping centre, near Umhlanga Rocks Beach

Choose dates to view prices

Photo gallery for Royal Palm Hotel

Balcony view
32-inch LED TV with satellite channels, TV
Body treatments, aromatherapy, facials, massage/treatment rooms
Luxury Penthouse, 2 Bedrooms
Front of property – evening/night
Connected to a shopping center, Royal Palm Hotel offers an upscale retreat. Indulge in spa treatments like aromatherapy or relax at the gym. With DISH Restaurant and a bar on site, plus free WiFi and 24-hour front desk services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Airport transfer
  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Massage/treatment rooms
  • In-room childcare

For families (6)

  • Babysitting (surcharge)
  • Microwave
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television
The current price is €68
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Apartment, 2 Bedrooms, Courtyard Area

Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms, Courtyard Area

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
LED TV
2 bedrooms
  • 6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LED TV
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Premium bedding
Hairdryer
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Dining table
LED TV
3 bedrooms
Premium bedding
  • 206 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Dining table
LED TV
3 bedrooms
Premium bedding
  • 206 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds OR 1 King Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Dining table
LED TV
2 bedrooms
Premium bedding
  • 122 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Premium bedding
Hairdryer
Separate bath and shower
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
8.4 out of 10, Very good, 342 reviews
The price is €81
includes taxes & fees
30 Mar - 31 Mar
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
8 Palm Boulevard, New Town Centre, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 4 min walk - 0.4 km
  • Umhlanga Hospital - 6 min walk - 0.6 km
  • Umhlanga Lighthouse - 3 min drive - 2.7 km
  • Umhlanga Rocks Beach - 10 min drive - 3.3 km
  • Umhlanga Main Beach - 11 min drive - 3.0 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Ocean Basket - ‬2 min walk
  • ‪Augusta Spur - ‬4 min walk
  • ‪My Diners - ‬4 min walk
  • ‪Cuba Lounge - ‬3 min walk

About this property

Royal Palm Hotel

When you stay at Royal Palm Hotel, you'll be within a 10-minute drive of Durban Beach and Umhlanga Rocks Beach. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and DISH Restaurant serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights.

Languages

Afrikaans, English, Xhosa, Zulu
VISIBILITY

At a glance

Hotel size

    • 94 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered on-site self-parking (ZAR 65 per day)
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3315 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Spa Royale has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

DISH Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 235 to 235 for adults and ZAR 140 to 140 for children
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 6 and 12 costs ZAR 175 (one-way)

Parking

  • Covered self-parking costs ZAR 65 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Barclaycard

Also known as

Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel
Three Cities Royal Palm Umhlanga
Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga

Frequently asked questions

Does Royal Palm Hotel offer free cancellation for a full refund?

Yes, Royal Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Royal Palm Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Royal Palm Hotel?

Yes. Self-parking costs ZAR 65 per day.

Is an airport shuttle service offered by Royal Palm Hotel?

Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.

What are the check-in and check-out times at Royal Palm Hotel?

Check-in start time: 2 PM; check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Royal Palm Hotel?

No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (11-min drive) are both nearby.

What is there to do at Royal Palm Hotel and nearby?

Royal Palm Hotel has a spa and a steam room.

Are there restaurants at or near Royal Palm Hotel?

Yes, there's an on-site restaurant, DISH Restaurant.

What's the area around Royal Palm Hotel like?

Royal Palm Hotel is in the heart of Umhlanga, a short 4-minute walk from Gateway Theatre of Shopping and 6 minutes' walk from Umhlanga Hospital.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Royal Palm Hotel Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Home away from home
Royal palm hotel very much welcoming beautifully laid up
Lorraine, 1-night trip

10/10 Exceptional

Overall good value for money spent We have used the property many times .It needs some updating
shunmoogam, 12-night trip

10/10 Exceptional

Location
Ron, 1-night trip

10/10 Exceptional

Good stay
2-night trip

10/10 Exceptional

Great location,spacious room,wonderful service
lauren, 8-night trip

10/10 Exceptional

The check in was seamless and they even ended upgrading us to a 3 bedroom free of charge. The rooms were clean and modern and conveniently situated within walking distance of Gateway. Great stay!
Agent, 2-night trip

6/10 Good

Disappointed
The rooms are spacious however maintenance of the hotel and rooms are not 4 star standard. Hotel lobby and lifts are dirty. The rooms carpets are filthy. Some of the furniture needs to be replaced. The staff are extremely rude unfriendly. The only positive is the location
Jolene, 1-night trip

10/10 Exceptional

Great room
Great room, everything you need
1-night trip

10/10 Exceptional

Good
Kingsford, 5-night trip

10/10 Exceptional

Neat and tidy friendly staff! situated right at gateway mall easy access to restaurants and shopping! after all a pleasant stay thank you 😊
Coreen, 1-night trip

10/10 Exceptional

More than what I expected will book it anytime really can recommend this place

10/10 Exceptional

Being here before just a excellent place home from home
Gustav, 2-night trip

10/10 Exceptional

Amazing accomodation Thank you
1-night trip

10/10 Exceptional

Great Location in Umhlanga for business
Great location and a good hotel with free parking! A short drive to the beaches and other tourist attractions with good shopping just across the boulevard.
MRJF, 3-night trip

10/10 Exceptional

Amazing staff and a great stay. Neat and well presented
Varsha, 1-night trip

10/10 Exceptional

Everything was nice 👌
Dumo, 4-night trip

10/10 Exceptional

Excellent Hotel fabulous rooms
The executive room in this hotel is as good as that you would find in a 5* hotel. Exceptional layout and decor. The hotel is across the street from Gateway Mall. Excellent location. This hotel is underrated and deserves to be a 5* fabulous
Zarina, 1-night trip

6/10 Good

In a good area lots to do opposite a shopping mall but the hotel is tied needs to be revamped. AIRCON not working T.V. not working cycling coming down. But great location.
Panayotis, 4-night trip

8/10 Very good

The location of the hotel is good and this is the third time I have stayed there. The rooms are really spacious and the bedroom can be closed off leaving a separate lounge providing privacy for business meetings. The one gripe is a charge for a cappuccino at breakfast notwithstanding the fact that I was booked on a bed and breakfast option. Very disappointing
Ian A, 2-night trip

2/10 Poor

My Hotel Room had multiple defects,Safe was faulty,Bath Tub was loosing water,Door Lock was malfunctioning. Room was invested with coackroaches
Stefan, 2-night trip

2/10 Poor

Terrible Rooms !!
Absolutely terrible rooms, filthy, smelling rooms. Needs urgent revamp, painting, new furniture, lighting, etc. Dirty curtains, lampholders, lamp shades, filthy carpets, etc. Noisy airconditioning, taps need fixing or replacement. Will not stay here again, be careful.
Mohamed, 1-night trip

2/10 Poor

Damp and musty smell. AC not working. Stay away
At check-in we were not informed about breakfast or any other details. The room smelt damp and musty. The AC in the bedroom did not work. I called reception twice and was promised twice that someone would come to fix it. This did not happen. Durban during December is extremely hot and humid, so this was an extremely uncomfortable stay. We could not sleep comfortably at night. In the morning I called to request a late checkout. This was due to us not having slept well at night, and my 2 year old daughter could not wake up in the morning. I requested 2 hours and was promptly told they could not give it to me. Keep in mind I am a Gold Rewards member. I was told I could get an hour extra, until 11AM. However, reception called me at 10:30AM telling me I had passed the deadline. The breakfast was really bad! Cold pancakes, stale pastries, no fresh fried eggs offered, and bread not of a great quality. Terrible, terrible coffee! I could not drink it. I will never stay here again, and I would never recommend anyone else to stay here.
Muhammed, 1-night trip

10/10 Exceptional

Robin, 2-night trip

10/10 Exceptional

Virtual, 11-night trip

10/10 Exceptional

brett, 1-night trip